Bioware Developer Forum Posts
- Category: Developer Forum Posts
- Published: Friday, February 18th, 2022
The source of the issue has been identified and a fix has been created for it. However, we will not be able to deploy it until the next game patch. As such, players who are impacted by this issue, read the below carefully.
- Please reach out to email@example.com
- Add "Ryzen issue" to your subject line
- Provide your account name
- Confirm that you are not seeing anything on the server list
- Confirm what hardware you are using
They will then verify the state of your account to confirm you are a player who is impacted. Compensation will be issued to you to make up for the days you have been unable to play once the fix has been deployed.