If you need to do backend work to make the event start, why can't you just do a patch as well to extend the event the day we are missing due to EA's issues? I am honestly asking, because I do not understand this stuff that well and if it would really be that much more onerous to write a small patch as opposed to just backend work. |
Doing something like changing the running time of events is built into the game itself, which would mean that we need to create a new patch to address it. To answer your question, it is a substantially larger undertaking to create a new patch than it is for us to do a "back-end" fix like the one we are doing tomorrow.
We know that double XP (and all events) are very important and losing a full day of it sucks. Even though we can't extend it here, I'll talk with the team about getting double XP back sooner than later, or extending our next instance of the event. The situation isn't ideal, but we thank all of you for your patience. We'll get you back into double XP as fast as we can tomorrow.
-eric