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Bioware Developer Forum Posts

Debilitate/Dirty Kick cooldown inconsistency

Originally Posted by CommunityTeam ( Original Post ) | 27.05.2022 06:51AM
Hi folks,

Thanks for the reports regarding the inconsistency of the Debilitate/Dirty Kick Cooldown.

Our team is aware of this bug and is currently looking into it. I'll add it to the known issues list:
  • The Operative "Debilitate" Ability and Scoundrel "Dirty Kick" Ability don't have the same Cooldown.
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Underworld Exchange Items Not Unlocked in Collections

Originally Posted by CommunityTeam ( Original Post ) | 26.05.2022 03:47AM
Hi folks,

Thanks for the reports regarding the Underworld Exchange Armor sets and weapons.

Our team is aware of this bug and is looking into it. I'll add it to the known issues list for visibility:
  • Multiple Underworld Exchange Armor sets and weapons can't be unlocked in Collections.
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Hi I purchased sub plan but the payment didn't go through but it says I'm a sub in ga

Originally Posted by CommunityTeam ( Original Post ) | 26.05.2022 04:11AM
Hi TheFenHarel,

As your issue is an account and billing one, only the Support Team is able to help you.

If you don't want to use your phone, you can use VoIP to contact this team. You will find more information in this article (you need to scroll down to the "Using VoIP to contact support" section): How to contact STAR WARS: The Old Republic (SW:TOR) support.
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Technological Advancements not progressing when ...

Originally Posted by CommunityTeam ( Original Post ) | 26.05.2022 04:41AM
Hi folks,

Our team is currently looking into the bug with GSF and Technological Advancements.

It was added to the known issues list for visibility:
  • Completing Personal Conquest during a GSF match doesn't give charge for the Technological Advancements Mission.
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#6 Hello, Crashing randomly.

Originally Posted by CommunityTeam ( Original Post ) | 25.05.2022 10:00AM
Hi folks,

Thank you all for the additional information. We're still investigating this bug.

The team is also asking if the following files can be submitted by those who are experiencing this issue: CRASH.dmp and CRASH.json from this file:
  • C:\Users\<username>\AppData\Local\SWTOR\CrashDump\ swtor
To send those files, attach them to an email to support@swtor.com with the subject: crash to desktop issue.

Thank you for your patience while we investigate this issue.
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Star Wars Celebration Schedule

Originally Posted by JackieKo ( Original Post ) | 25.05.2022 02:11PM
Hi everyone,

Star Wars Celebration is kicking off tomorrow!

As Eric posted previously, well be joining the Star Wars Galaxy of Heroes team at booth 2105, so if youre attending this year, stop by to chat with the SWTOR dev team. Charles Boyd, Ashley Ruhl, Phred Newman and myself will be around each day. Schedule is below!

All times are in Pacific Time.

Thursday, May 26

Charles Boyd will be speaking at the Crash Course Into the Old Republic Panel.
  • Join the panelists for a crash course on the Old Republic and its historical significance, what makes it so appealing, as well as a chance to pick our experts' brains.
  • Location: The University Stage
  • From 2:00 PM to 3:00 PM

Friday, May 27

SWTOR Dev Poster Signing with Charles Boyd and Ashley Ruhl!
  • Location: Star Wars Galaxy of Heroes booth
  • From 4:00 PM to 5:00 PM

Saturday, May 28

Star Wars Galaxy of Heroes team and Charles Boyd chat about bringing Darth Malgus to Star Wars Galaxy of Heroes.
  • Location: Star Wars Galaxy of Heroes booth
  • From 4:00 PM to 5:00 PM

Sunday, May 29

Story and Cinematics in Legacy of the Sith with Charles Boyd and Ashley Ruhl.
  • Location: Star Wars Galaxy of Heroes booth
  • From 3:00 PM to 4:00 PM

There are a couple of community created meetups happening as well! Please note that these are hosted by players and community members, however we will do our best to attend.

Old Republic Fan meetup
  • May 26th at 7:00pm
  • Location: Anaheim Marriott at the high tops

Cosplayers of The Old Republic photoshoot.
  • May 27th at 4:00pm
  • Location: South Terrace Stairs

If you happen to spot us wandering around the floor when were not at the booth, please say hi. We look forward to seeing you at Celebration!

Jackie
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Master Ranos customization

Originally Posted by CommunityTeam ( Original Post ) | 24.05.2022 05:14AM
Hi ChinaMichaelDK,

The bug with Master Ranos' customizations is a known issue:
  • Master Ranos' customizations can't be unlocked in the Collections.
As your thread is a duplicate of the main one in the bug reports section: cant buy fallen master ranos customization 1 unlock in collections, I am closing yours to avoid multiple threads regarding the same subject.
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Cant purchase cartel coins

Originally Posted by CommunityTeam ( Original Post ) | 23.05.2022 04:15AM
Hi ladydjarin,

Do you still encounter an issue when trying to purchase Cartel Coins?

If yes and if it's not done yet, try another browser. If nothing works, you should directly contact our Support Team by phone. Here is our article on how to do that: How to contact STAR WARS: The Old Republic (SW:TOR) support.
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Master Ranos Customization 1 unable to be unlocked in Collections

Originally Posted by CommunityTeam ( Original Post ) | 20.05.2022 07:04AM
Hi Jacksoundwave,

The bug you're reporting is a known issue:
  • Master Ranos' customizations can't be unlocked in the Collections.
As your thread is a duplicate of the main one: cant buy fallen master ranos customization 1 unlock in collections, I am closing yours to avoid multiple threads regarding the same subject.
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7.1 PTS and timeline

Originally Posted by JackieKo ( Original Post ) | 18.05.2022 08:58AM
Hi everyone,

I have a few things to share with you about 7.1!

First up, PTS will be opening back up soon. We are planning to go live before the end of the month. This phase will feature all of the R-4 Anomaly Operation and the Manaan Daily Area effectively letting you all see what will be included in 7.1. As always, when PTS is up, I will post all the relevant threads in the PTS sub-forums so you are able to leave feedback.

Second, this will be the final PTS phase for 7.1. Once PTS closes, the team will be working away on polishing the content you all saw. All that said, we can confirm that 7.1 is targeted for mid-summer!

Lastly for this post, wanted to let you all know that when we get closer to launch for this game update, we will be hosting a livestream focusing on the content of 7.1.

So stay tuned for the PTS posts! And of course, if any of the above changes, I will be letting you all know.

Jackie
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