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Originally Posted by CommunityTeam ( Original Post ) | 29.01.2021 08:41AM
Hi Amonkiratainted,
Did you try to change your browser and reset your EA password? Those troubleshooting steps helped a few players with a similar issue. Here is our article on how to reset your EA password: SW:TOR - Credentials are incorrect error.
If nothing works, contact our support team by phone. One of our agents would be able to help you verify your account: How to contact Star Wars: The Old Republic (SW:TOR) support.
Quote:
| Originally Posted by Amonkiratainted  Just started to get this error message today when I try to purchase cartel coins. Credit card info is up to date. I also get "error code 10" and "error code 9" when trying to buy through ingame. Again, credit card is up to date and bank is not "holding anything". |
Did you try to change your browser and reset your EA password? Those troubleshooting steps helped a few players with a similar issue. Here is our article on how to reset your EA password: SW:TOR - Credentials are incorrect error.
If nothing works, contact our support team by phone. One of our agents would be able to help you verify your account: How to contact Star Wars: The Old Republic (SW:TOR) support.
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