The Old Republic Community - Legacy name change and customer service tickets do not work even as a subscriber.

Originally Posted by CommunityTeam ( Original Post ) | 11.08.2021 07:16AM

Hi folks,

There is a known issue regarding the in-game help portal in the Character Selection screen:

An "undefined" button is displayed in the in-game help portal in the Character Selection screen preventing players from creating a ticket in this window.

Our team is currently looking into it. In the meantime, you should be able to create a ticket when in-game.

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Originally Posted by swtor.com ( Original Post ) | 08.04.2026

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