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Bioware Developer Forum Posts

Information Regarding GTN Search Issues

Détails
Catégorie : Developer Forum Posts
Publication : mardi 12 janvier 2016 10:34
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 12.01.2016 09:31AM
Hey folks,

As you may have seen in my post yesterday, it is was our plan to reveal our theory around what is happening right now with GTN searches. Additionally, to let you know what information we would like to have you provide to help us isolate the issue.

First, what is happening? Well, we believe that when the servers come online, they are pulling a random selection of items which cannot be searched on the GTN. All of these items are still present, and can be navigated to via their individual sections. However, search does not work for those items. Additionally, the items that are selected seem to be random, and are not consistent by server. Example, you may be able to search for a Dathomir Rancor on the Harbinger, but cannot on The Shadowlands.

For this reason, we did not want to put out the full theory yesterday, as we didnt want any of you to start tracking the GTN search habits before we brought the servers up this morning. Based on this information, any information you tracked prior to today is unfortunately no longer usable as your servers search habits have changed.

Here is what we are looking for. Please let us know the following:
  • What item are you unable to find via search?
  • What server are you on?

Two very important notes on this information:
  • Make sure to note which server you are on. If you have characters on multiple servers, please separate this information. We do believe that different items will be unsearchable on different servers.
  • Please do not report any items which you could not search prior to today. We believe the items that you cannot search for will have changed with the maintenance that occurred this morning.

Thank you all in advance for your help in trying to resolve this issue.

-eric
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BIOWARE when are you going to fix the GTN. This is horrible behavior for a company

Détails
Catégorie : Developer Forum Posts
Publication : lundi 11 janvier 2016 15:26
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 11.01.2016 02:23PM
Hey folks,

I have some information regarding the current issues with search on the GTN that I wanted to share. First off, the GTN issues will not be fixed with tomorrow's patch, 4.0.4. Now with that being said, we do think that we have started to isolate what is causing search to not work for some items.

I am going to post all of those details tomorrow, and we are also going to ask for your help in gathering information. I am sure you will ask, why wait until tomorrow? Well, we believe the issue is related to whenever a server comes online. Since we have a maintenance occurring tomorrow, it is possible, even likely, that some information will change. Tomorrow after the maintenance I will explain exactly what we think is happening and what information you can provide to help us work towards a fix. I wanted to make sure you all knew we are still actively working on it, especially since there wasn't a fix listed in the patch notes.

More information coming tomorrow, thanks everyone!

-eric
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#3 Maintenance: 12 January 2016

Détails
Catégorie : Developer Forum Posts
Publication : lundi 11 janvier 2016 12:42
Écrit par TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 11.01.2016 11:39AM
Quote:
Originally Posted by EnmaAii View Post
Why so small patch?

Tait,
When planning big patch with many bug fix, with codex and achievements fix?
4.0.4 was always intended to be a small patch. 4.1 will be considerably larger.
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#2 Bronze/Silver/Gold (BSG) Packs Returning for a Limited Time

Détails
Catégorie : Developer Forum Posts
Publication : vendredi 8 janvier 2016 15:40
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.01.2016 02:37PM
Quote:
Originally Posted by Master-Nala View Post
Eric what happened to this:

http://www.swtor.com/blog/cartel-mar...-fallen-empire

This was only from 3 months ago. What changed?
Good question!

In talking with the team, they have been making quite a few changes to the Cartel Market and packs since 4.0 launched. There are even more changes coming when the new pack launches in February.

As a part of those changes, the decision was made that BSG packs will now be consistent with the shipment packs in that they will be embargoed after a period of time. We do realize this change may be sudden but it is all a part of the evolving nature of the changes the team has been making to the Cartel Market.

I hope that clears up any confusion.

-eric
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Maintenance: 12 January 2016

Détails
Catégorie : Developer Forum Posts
Publication : vendredi 8 janvier 2016 15:26
Écrit par TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 08.01.2016 01:33PM
Hey everyone,

All servers and the website will be unavailable on Tuesday, January 12th while we apply Game Update 4.0.4.

Details:
DATE: 12 January 2016
TIME: 5AM - 9AM PST (1PM - 5PM GMT)
VERSION: 4.0.4

Patch Notes will be available on Monday the 11th.

Thanks!

-Tait
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Updated Event Schedule

Détails
Catégorie : Developer Forum Posts
Publication : vendredi 8 janvier 2016 14:14
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.01.2016 01:11PM
Hey folks,

During the month of December, it was our goal to run all of our recurring events week over week. Unfortunately we hit a bug related to our scheduling and some of them didnt run properly, including the Rakghoul Plague. We have isolated the issue and will have it fixed in Patch 4.0.4 on Tuesday. With that, we wanted to adjust the event schedule for January to give everyone an opportunity to run all of our events that they missed in December. Here is our updated event schedule for January:
  • 1/12 1/19: Relics of the Gree
  • 1/19 1/26: Rakghoul Plague Tatooine
  • 1/26 2/2: Bounty Contract Week
Thanks everyone!

-eric
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Bronze/Silver/Gold (BSG) Packs Returning for a Limited Time

Détails
Catégorie : Developer Forum Posts
Publication : vendredi 8 janvier 2016 14:12
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.01.2016 01:10PM
Hey folks,

In early December we took the BSG packs off of the Cartel Market to coincide with the launch of the Strategy Alliance Pack. This certainly raised some questions on when they would be returning. We are going to be bringing the BSG packs back to the Market next Tuesday, January 12th, for a limited time. The BSG packs will remain on the Cartel Market for one week, before being embargoed on Tuesday, January 19th.

BSG packs will be treated similarly to other previous grand packs, we will be embargoing them but they are likely to return for limited periods in the future. If you want to get yourself some BSG packs, next week will be the time to do it before they become embargoed.

Thanks everyone.

-eric
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Upcoming Stream Plan

Détails
Catégorie : Developer Forum Posts
Publication : jeudi 7 janvier 2016 15:15
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 07.01.2016 02:12PM
Hey folks,

One of the things we intend to do more regularly this year are livestreams. First off, our next livestream still be next week on Thursday, January 14th from 4 - 4:30 PM CST. This will be a Producer Livestream with Ben Irving to talk about what is going on in the game, and what is coming up. Later this month we will then do a story focused stream with Charles Boyd. This stream will occur on Thursday, January 28th from 4 - 4:30PM CST. This stream will talk about where the story of Fallen Empire is currently, and where it is going.

Our plan for the next few months will follow this format. A Producer Livestream with Ben will be on the second Thursday of the month. Two weeks later, Charles Boyd will talk through the story of Fallen Empire. This way each month we can talk a bit about the status of the game, upcoming changes, etc. And then separately focus on Chapters and the story of SWTOR.

I will be updating the Twitch page to reflect the schedule for the next few months. Thanks everyone!

-eric
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