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[Current Issue] Purchase issues

Originally Posted by CommunityTeam ( Original Post ) | 02.09.2021 06:03AM
Hi folks,

The purchase issues are now fixed.

For those who still miss their purchases, you should directly contact our support team by phone or at this email address: support@swtor.com. More information in this article: How to contact Star Wars: The Old Republic (SW:TOR) support.

Thank you for your patience.
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servers down

Originally Posted by CommunityTeam ( Original Post ) | 01.09.2021 02:28AM
Hi folks,

We took down the servers for additional maintenance to deploy fixes regarding the item bind timers. More information here.

Please, let us know if you still encounter login issues.
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#2 6.3.2 - Crafting Inventor

Originally Posted by CommunityTeam ( Original Post ) | 01.09.2021 02:40AM
Hi folks,

Thanks for all the information provided, our team is currently looking into this bug.

For visibility, I added this bug to the Game Update 6.3.2 - Known Issues list:
  • "Crafting: Inventor" and "Crafting: Inventor 2" objectives/trackers don't progress when the player is crafting materials.
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The "Whispers in the Force" briefing

Originally Posted by CommunityTeam ( Original Post ) | 01.09.2021 06:49AM
Hi folks,

For visibility and accuracy, I moved this thread to the "Bug Reports" section of the forum.

Our team is currently looking into the issues reported in the Whispers in the Force briefing:
  • The mention of the Alliance, even if it doesn't exist anymore.
  • The fact that non-Smuggler characters act as they never met Akaavi, even if they have.

I've also added those to the Game Update 6.3.2 - Known Issues list.
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#2 Still have Saboteur bug with Relentless Ambitions despite today's patch.

Originally Posted by CommunityTeam ( Original Post ) | 01.09.2021 09:24AM
Hi folks,

To help our team in their investigation regarding the Saboteur option in the Relentless Ambitions Mission, could you answer the following questions and feel free to send me a PM to protect your privacy:
  • In which class is your affected character?
  • The name of your character?
  • On which server you're playing?
Thank you!
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#8 Login Service Unavailable

Originally Posted by CommunityTeam ( Original Post ) | 31.08.2021 10:20AM
Hi folks,

Maintenance is now done. You should be able to log into the game.

Please, let us know on which server you try to log into if you still encounter issues.

Thanks!
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Game Update 6.3.2 - Known issues

Originally Posted by CommunityTeam ( Original Post ) | 31.08.2021 10:21AM
Here are the current known issues for GAME UPDATE 6.3.2:

Notes:
  • Use Ctrl+F and keyword to check if the bug you encounter is a known issue.
  • The list is actively updated with new issues reported.


KNOWN ISSUES GAME UPDATE 6.3.2:
  • ITEMS
    • The Smuggler Imperial Weapons Rack and Crate names in French and German are missing.
      • Players can still list the items for sale, but they will not appear in any search results. This prevents those two items from being tradable on the GTN (for all languages).
    • The Satchels of Crafting Mats are dropping only for one player per boss during all Operations - both factions.
  • FLASHPOINT
    • After defeating the first boss, players that are in a party are unable to interact with the terminal making them unable to progress through “The Eternal Championship: Solo+” Flashpoint.
  • OTHERS
    • Players are able to go through textures by using the “Charging In” Ability on an enemy close to a texture in Shroud of Memory.
    • The Dye module slot tooltip is reversed with the Amplifier slot in the Modification window.
    • When using a Commander Character Token to create a level 60 or 70 character, the default warning popup is referencing an Outlander Character Token.
- - - - - - - - - - - - - - - - - - - -

KNOWN ISSUES FROM PREVIOUS PATCHES
  • GENERAL
    • The visual effect of the High Roller Shades (Nar Shaddaa Nightlife reward) disappears after certain cinematics.
  • GALACTIC SEASONS
    • General
      • Interacting with buttons from the Galactic Seasons Window is breaking the Galactic Seasons End Timer resulting in the following error: NaNd NaNh NaNm. Thread
      • Companions purchased from the Galactic Seasons vendor are not unlocked in the Collections. Thread
        • To avoid this bug, players need to make sure to have at least 3 free spaces in their inventory. If you already encounter this bug, you need to directly contact our support team with an in-game ticket or at this email address: support@swtor.com.
      • When interacting with the Carrick Station or Vaiken Spacedock Stronghold Directory, players will receive a "subscribe" message even if they are Subscribers.
      • Players with a full inventory will not be able to claim Cartel Coins Rewards Level.
    • Priority Objectives
      • It is possible to receive Wild Space Priority Objectives in other weeks.
      • The ‘Daily PO: Hutt Space Heroics’ only mentions Makeb in the progress part of the description despite Nar Shaddaa and Voss also being part of the planets where players can complete Heroics Missions on.
      • The ‘Daily PO: Outer Rim Heroics’ only mentions Belsavis in the progress part of the description despite Hoth and Tatooine also being part of the planets where players can complete Heroics Missions on.
      • The ‘Daily PO: Coreward Heroics’ only mentions Alderaan in the progress part of the description despite Balmorra and Corellia also being part of the planets where players can complete Heroics Missions on.
      • The Daily Priority Objective: “Daily PO: Rishi Daily Missions” is missing from the Outer Rim Event.
      • Daily PO: Rishi Daily Missions cannot be completed by completing Daily Missions on Rishi and refers to Section X in the mission description.
        Thread
        • As mentioned in the 6.3.1 patch notes: The Priority Objective ‘Daily PO: Rishi Daily Missions’ has been removed from the list of potential Priority Objectives while we continue to investigate reports regarding bugs on this Priority Objective.
  • FLASHPOINTS
    • SECRETS OF THE ENCLAVE
      • The quickbar is unlocked during the encounter with Graul. Thread
  • MISSIONS
    • Lieutenant Xorem is invisible in the Ord Mantell Mission "Victims of War".
    • The camera shake persists during the last cinematic of Echoes of Oblivion. Thread
    • There are discrepancies in Zenith's outfits in the Relentless Ambitions Mission. Thread
  • EVENTS
    • THE ALL WORLDS ULTIMATE SWOOP RALLY
      • It is not possible to complete the Blatant Beks, Horizon’s Razors, and Pit Screamers Perfection Achievement on Tatooine and Onderon.
  • PVP
    • There are several issues in the Voidstar Warzone:
      • The round timer is ending before it runs out resulting in an early end of the match.
      • Defenders can be pulled back over the bridge after respawning on the other side.
    • Characters that use Phase Walk (Sith Sorcerer/Jedi Sage) are sent back to the cast position if Force Push (Sith Juggernaut/Jedi Guardian) reaches them in-between the cast and the teleport of Phase Walk.
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6.3.2 - Crafting Inventor

Originally Posted by CommunityTeam ( Original Post ) | 31.08.2021 11:11AM
Hi folks,

Thanks for the report regarding the Crafting Inventor.

The information was transferred to our team for additional verification. I'll update you when I know more.
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