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Uprisings Overview Livestream

Originally Posted by EricMusco ( Original Post ) | 26.10.2016 05:27PM
Hey folks,

Tomorrow will be our overview of Uprisings, new 4-player content coming in Eternal Throne! Tune in at 4pm Central (2PM Pacific / 10PM BST) on our twitch channel. Here are the details:

When: Thursday, October 27th
When: 4pm Central (2PM Pacific / 10PM BST)
Where: https://www.twitch.tv/swtor

Ben, Charles, and I will see you there!

-eric
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#2 Maintenance: 27 October 2016

Originally Posted by EricMusco ( Original Post ) | 26.10.2016 04:05PM
Hey folks,

We discovered an issue following Game Update 4.7.3 where players who had the Nathema Zealot set were no longer able to unlock it in Collections. There was also an unintended side effect, anyone who should have had the Nathema Zealot Set in collections was able to unlock Senyas Lightsaber Pike even if they never had the weapon. With our upcoming maintenance we will be addressing the both issues, but there are a few different situations someone could be in. Here are the various scenarios and the impact on you:

I had the Nathema Zealot set unlocked in Collections:
We will be refunding you the Cartel Coins from the unlock. We will also give you another full set of the armor in case you deleted the old one after unlocking it.

After the Collections unlock was bugged in 4.7.3, I re-equipped the item and unlocked it in Collections again:
Your new collection unlock will remain in place, we will just refund you for the original unlock so you havent been double charged.

I pulled down Senyas Lightsaber Pike, what will happen to it:
Since this was unintended, we will be removing the Pike from anyone who received it through this method. If you happen to have placed any mods inside of the weapon you will receive those back as well.

I pulled down Senyas Lightsaber Pike and also unlocked it in Collections:
We will be removing the Pike and Collections unlock from you since this was unintended. We will work to refund the CC you spent on the Collections unlock ASAP (it may not be tomorrow).

I received Senyas Lightsaber Pike normally:
There will not be any effect on you. We can determine who received a Pike from the bug vs someone who got it normally.

That should cover all of the scenarios but if there is one I missed, feel free to ask about it. Thanks everyone.

-eric

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Maintenance: 27 October 2016

Originally Posted by TaitWatson ( Original Post ) | 26.10.2016 03:13PM
Hey everyone!

We will be taking the servers offline in order to apply Patch 4.7.3a tomorrow, October 27th. Right now, I am not able to provide a specific time, but wanted to post so you were aware that it was coming. I will provide at least an hour notice before we take the servers down.

Details:
DATE: 27 October 2016
TIME: TBD
VERSION: 4.7.3a

Thank you for your patience as we maintain Star Wars™: The Old Republic™!
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#2 Loss of Nathema Zealot Set

Originally Posted by EricMusco ( Original Post ) | 26.10.2016 07:35AM
Quote:
Originally Posted by Asmodesu View Post
What about those of us who had unlocked it for a character, then deleted the items since they were bound and then unlocked in our collections?
I don't hang onto items that shouldn't need to, they take up too much cargo hold space, I purchased the set, bound it to a character so it unlocked it in collections (that character uses it in outfit 1 slots) then deleted the inventory items, what do I do to get it to unlock in collections for that character again since it's stamped to an outfit slot, not equipped as clothing so I cannot "unequip" it? or will someone from customer service make sure it unlocks again? we're talking a 20 USD purchase of cartel coins here (convert that to AUD for how much it actually cost me to buy enough cc to purchase the outfit), this is not acceptable.

I'm sure I'm not the only one that doesn't keep every item piece once it is unlocked properly in collections and almost 2 weeks have passed since unlocking it which is the only reason I bring it up here.
We will make sure that after we implement the fix, that your collection will work properly again. Either by granting you a full set along with a refund for the collection unlock, or by simply fixing the unlock itself. Once I have more information I will pass it on.

-eric
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Loss of Nathema Zealot Set

Originally Posted by EricMusco ( Original Post ) | 25.10.2016 04:38PM
Hey folks,

There was an issue with Game Update 4.7.3 today which caused the Nathema Zealot Collections unlock to stop working. We are looking to get this addressed in the very near future. In the meantime, you can unequip and reequip the armor set to unlock it again in collections. When we fix the issue we will also refund any cartel coins for the account wide unlock, if you had purchased it before today.

I will pass on more information as I have it, thanks everyone.

-eric
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1 Character 51 companions all influence rank 50

Originally Posted by EricMusco ( Original Post ) | 25.10.2016 08:19AM
Quote:
Originally Posted by Lowarro View Post
https://i.redd.it/z3i2av5zritx.jpg

Just finished clicking gifts today. On my main (Knight) I have obtained all obtainable companions and raised their influence to level 50.
I think that you have beaten the game . Congrats, that is crazy!

-eric
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One Week Discount on Scavenger Pack

Originally Posted by EricMusco ( Original Post ) | 25.10.2016 08:14AM
Hey folks,

Quick heads up on the new pack in the CM today, the Scavenger's Pack. For one week that pack will be selling at a reduced price of 200cc, down from the normal 250cc. After one week it will then go back to normal price.

Thanks everyone!

-eric
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Question about DvL rewards, not being a subscriber

Originally Posted by EricMusco ( Original Post ) | 24.10.2016 02:03PM
Quote:
Originally Posted by anolsi View Post
Hi,

I like to ask if someone can answer me to a doubt about DvL (perhaps only Eric could do it). Right now, I'm subscriber, but I'm not sure if I will be it on November and December (because I probably will not be able to play, and I didn't want take money away). However I want to know If I will receive the rewards from DvL event that are delivered at the end of event (as the companion, the vehicle..) even if I'm not a subscriber on that date?


What makes me confusion is that part: monthly sub rewards. Someone is able to answer me?

Thanks.
Regardless of whether you are a subscriber or not, you will receive any rewards you earned from the Dark vs Light event! I hope that clears up any confusion.

-eric
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#6 Warzone Commendation Grants in 4.7.3

Originally Posted by EricMusco ( Original Post ) | 24.10.2016 01:57PM
Hey folks!

Alright, so after talking with the team about the feedback in this thread, we are going to make a change. Instead of requiring prior Season Ranked Tokens in 5.0, each of the cosmetic items will now cost credits and have a minimum Valor requirement.

Now, I know the next question will be, what is the minimum requirement? We would actually like to hear from all of you on that front. What do you see as the minimum requirement to have access to the the various PvP cosmetic items? Which should have higher or lower Valor requirements, etc?

Thanks you again for your feedback, as always, keep it coming!

-eric
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#5 Warzone Commendation Grants in 4.7.3

Originally Posted by EricMusco ( Original Post ) | 24.10.2016 12:32PM
Quote:
Originally Posted by DRMM View Post
Please let us know what happens to those grants that are currently in Legacy Banks.
After tomorrow, they will bind to the character that removes them. I am not sure at this moment what will happen to them with 5.0, but I will get you that answer.

-eric
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