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#3 Game Update 5.0 Known Issues

Originally Posted by EricMusco ( Original Post ) | 02.12.2016 05:46PM
The following has been added to the known issues list:
  • The crafting schematics which drop from Operations currently require materials from Conquests. This is unintended, they should require materials from Operations.
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Dark vs Light Event Achievements

Originally Posted by EricMusco ( Original Post ) | 02.12.2016 03:53PM
Hey folks,

We have been reading the feedback since Tuesday regarding the removal of the Dark vs Light Achievements and we understand the frustration this has caused. With that in mind, we are looking into options for having those Achievements restored in some way (it may not be exactly how they were when you earned them). We should have more details to share next week! We just wanted to ensure that you know we are hearing your frustration around this issue and are looking into solutions.

Thanks!

-eric
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Maintenance: 3 December 2016

Originally Posted by TaitWatson ( Original Post ) | 01.12.2016 03:59PM
Hey everyone,

We will be performing maintenance on Saturday, December 3rd starting at 6:00AM CST (1200 GMT). This maintenance will address a number of issues including the Chapter XVI Arcann fight and the Galactic Command Planetary Mission bug. Full Patch Notes will be posted with maintenance.

We are also going to be running the final Commendation/Crystal Credit conversion, the Dark vs. Light rewards, and the Pass to Cartel Coin conversion grants at this time.

For those without Early Access to Knights of the Eternal Throne you WILL get access tomorrow, December 2nd, as intended. No downtime will be necessary. Existing subscribers will be given access by 9AM CST (1500 GMT). Any new subscribers joining the game starting tomorrow at 9AM CST will be given access at that time.

Thanks!

-Tait

Details:
DATE: 3 December 2016
TIME: 6:00 AM CST - 9:00 AM CST (1200 - 1500 GMT)
VERSION: 5.0a
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#2 Wasn't we supposed to get credits for old currency?

Originally Posted by EricMusco ( Original Post ) | 30.11.2016 10:56AM
Quick update! After the quick maintenance we just had, some characters will now have received their credits from the crystal/commendation conversion. Here is the criteria:
  • My character has not logged in since 5.0 launch - The next time you log in you will have your credits.
  • My character has logged in since 5.0 launch - You will not receive your credits until after Friday's maintenance.
Thanks everyone.

-eric
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#2 Downtime: 30 November 2016

Originally Posted by EricMusco ( Original Post ) | 30.11.2016 10:45AM
Hey folks!

All servers are now live! Let's talk about why we did this quick maintenance. The Planetary Missions button in Galactic Command has had its functionality turned off to address a bug. The intent is to address the underlying issue and turn the functionality back on during our launch maintenance on Friday.

The reason we made this change is a bug where if someone pressed the Planetary Mission button there was a chance it could automatically complete some Missions. Meaning that by simply pressing the button, they could receive CXP. Additionally if someone declined the pop-up they would receive a new set of Missions which could continue this effect.

The actual effect of this bug is fairly minimal as it only impacted a limited amount of Planetary Missions. We are not taking action against individuals who experienced this bug. I also want to thank everyone for being discrete about the nature of this bug as we received quite a lot of personal messages indicating what was happening. That allowed us to isolate and address the issue quickly.

Thanks everyone!

-eric
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Downtime: 30 November 2016

Originally Posted by TaitWatson ( Original Post ) | 30.11.2016 09:17AM
Hey folks,

We are going to be bringing the servers down temporarily at 8AM PST (1600 GMT). The servers are going to be unavailable for approximately an hour.

Thank you for your understanding!
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Diplomacy missions have wrong Dark/Light icon

Originally Posted by TaitWatson ( Original Post ) | 29.11.2016 04:10PM
This is working as designed. The icon displays your selected alignment, because you will earn points for your chosen alignment by completing the Crew Skill Mission. HOWEVER, you will also earn the original value of Light or Dark side points as determined by the Mission.

In order to see this in action, you can hover over the Dark/Light icon in the top left corner of the mission to see how the math works out. Example: you're set to Light Side about to do a Dark Side mission, it will still show as Light. Hover over the icon to see the actually alignment point value.
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Shae Vizla Missing head

Originally Posted by TaitWatson ( Original Post ) | 29.11.2016 01:01PM
It is not intended that you can customize Shay, outside of the one of the three Shay Customizations you can get from her Alert. This is a bug, and will be addressed in a future patch. Anything she is wearing will be returned to you when she is updated.
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