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Maintenance: 7 September 2016

Détails
Catégorie : Developer Forum Posts
Publication : vendredi 2 septembre 2016 11:25
Écrit par TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 02.09.2016 09:14AM
Hey everyone!

We will be taking the servers offline on September 7th in order to apply Game Update 4.7.1. The website will also be unavailable during this time.

Details:
DATE: Wednesday, September 7th, 2016
TIME: 5:00AM PDT - 9:00AM PDT (13:00 - 17:00 BST)
VERSION: 4.7.1

Patch Notes will be available on Tuesday, September 6th.

Thank you for your patience as we maintain Star Wars: The Old Republic!
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#7 Server Issues

Détails
Catégorie : Developer Forum Posts
Publication : mercredi 31 août 2016 18:07
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 31.08.2016 04:02PM
Hey folks,

From our investigation the issue appears to be primarily affecting East Coast, US servers. Although everything is not completely stable yet, we are beginning to see recovery on those servers.

We will keep you updated as we get more information.

-eric
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#5 Server Issues

Détails
Catégorie : Developer Forum Posts
Publication : mercredi 31 août 2016 12:54
Écrit par TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 31.08.2016 10:49AM
Hey all!

The team has made the change and traffic to the European data center is now stable. We're going to continue to work on other efforts to improve the situation, and if any of those efforts have the potential to impact your connections, we will let you know!

Thanks,

Tait
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#4 Server Issues

Détails
Catégorie : Developer Forum Posts
Publication : mercredi 31 août 2016 12:08
Écrit par TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 31.08.2016 10:02AM
Quote:
Originally Posted by twpotter View Post
Has this "window" happened yet? Or is there a scheduled time slot somewhere in the future?
Hmm. Seems my edit isn't showing. Things to look into next!

We started at 11AM CDT (5PM BST)!
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#3 Server Issues

Détails
Catégorie : Developer Forum Posts
Publication : mercredi 31 août 2016 11:54
Écrit par TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 31.08.2016 09:49AM
Hey everyone,

In order to address the ongoing connectivity issues with the European datacenter we need to make a change, and all services that utilize this connection will be temporarily impacted.

There will be a short window (about 10 minutes) of high packet loss and possible connection loss if you're currently connected to a European server. Once the window is over, the connection issues should be resolved, and we will continue to monitor the situation.

Thank you for your patience!

-Tait
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#2 Server Issues

Détails
Catégorie : Developer Forum Posts
Publication : mercredi 31 août 2016 11:05
Écrit par TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 31.08.2016 08:59AM
Hey folks!

We are still ironing out some issues regarding the connectivity to our IE data center, so any servers hosted in that data center will continue to see latency issues.

The team is hard at work on resolving this, and I will update you as I have more information!

-Tait
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Server Issues

Détails
Catégorie : Developer Forum Posts
Publication : mercredi 31 août 2016 09:47
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 31.08.2016 07:41AM
Hey folks,

I can confirm that there was an EA Service issue last night which impacted SWTOR. At this time all of these issues have been resolved and you should be able to properly connect to all servers.

I do apologize that this was not communicated sooner. Again, all issues should now be resolved.

Thanks everyone.

-eric
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Forum Maintenance

Détails
Catégorie : Developer Forum Posts
Publication : mercredi 24 août 2016 20:08
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 24.08.2016 06:03PM
Hey folks,

We are going to be bringing our forums down for important back-end maintenance. This is estimated to take at least 24 hours and we will pass on more information as we have it. Updates will be posted on our official Twitter account. We apologize for the short notice and any inconvenience this may cause.

-eric
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