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Bioware Developer Forum Posts

#3 Announcing Knights of the Eternal Throne

Détails
Catégorie : Developer Forum Posts
Publication : vendredi 7 octobre 2016 14:12
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 07.10.2016 12:11PM
Quote:
Originally Posted by Dunderheid View Post
So how does this apply to 60-day non-recurring subscribers? Some of us are wondering. Do we need to switch to a recurring payment to be premium? If so, then your statement is not quite accurate. Please clarify.
Good question!

The simple way to think of it is that anytime we would have said the word subscriber, we now say premium. That means that while you are inside of your game time card, you are a subscriber. Premium is not directly tied to recurring, it just means you have active sub time on your account.

-eric
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#2 Announcing Knights of the Eternal Throne

Détails
Catégorie : Developer Forum Posts
Publication : vendredi 7 octobre 2016 13:13
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 07.10.2016 11:12AM
Quote: Originally Posted by DarkLordSnake View Post
Eric, by far this is the BEST trailer you have done so far! It absolutely blew my mind, I cannot wait for this!
Question however, "Be a Premium player", does that mean Subscriber status? I got a bit confused upon reading Premium, but I did see a mention of it as (Subscriber Status) so if that's the case, as long as we are subscribed we don't have to preorder the expansion? We still get early access for it?
Premium is the same as subscriber. It works just like KOTFE in that there isn't anything to buy, premium members (subscribers) get it for free.

-eric
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Double-Bladed Saber Size Increase

Détails
Catégorie : Developer Forum Posts
Publication : mardi 4 octobre 2016 14:46
Écrit par TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 04.10.2016 12:45PM
Hey everyone,

This is not a stealth change to the size of Dualsabers, don't worry. This is a bug with the data that sets the size of the weapon. It's actually happening to all weapon types, but is the most noticeable on Dualsabers. We are going to have our engineers look at the problem, and should have a fix in an upcoming patch.

-Tait
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#2 Credit Sellers and Spammers

Détails
Catégorie : Developer Forum Posts
Publication : mardi 4 octobre 2016 12:42
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 04.10.2016 10:41AM
Quote:
Originally Posted by DarthWoad View Post
Oh finally Do you know how many credits that were deleted along with their accounts?
Good question, but the answer gets a little complicated. What most of you associate credit selling with are the in-game mail and messages that you receive. The spammers. That is only a part of the networks associated with credit sellers. Your question is actually related to the distributors. Those are the accounts which are holding, hiding, and constantly moving the credits, they are not the same as the spammers.

That being said, we aren't going to go into detail on the trillions of credits that we just took out of the game with this wave of action.

-eric
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Credit Sellers and Spammers

Détails
Catégorie : Developer Forum Posts
Publication : mardi 4 octobre 2016 11:12
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 04.10.2016 09:11AM
Hey folks,

As you may know from previous posts on the topic, when it comes to credit sellers we will often do a large takedown at one time. This allows us to have the largest impact on the credit sellers without them being able to react. Today was one of those instances.

With today's maintenance we acted on a few different initiatives to help curb the in-game chat and mail spam of credit sellers. Some examples of what was done today include:
  • Banning of thousands of credit selling accounts.
  • Closing a loophole in an existing promotion, that allowed credit sellers to quickly and easily make accounts which could send you in-game mail and access the fleet.
  • Made adjustments to some existing automated functions to better catch credit sellers.
  • And more... (we don't want to reveal everything we are doing to the credit sellers )
Keep in mind that when it comes to catching credit sellers, as we make adjustments, so do they. It is a constant game of cat and mouse, but it is one that we will continue to focus on aggressively. For this reason, it is important that you continue to always report these spammers and credit sellers as you see them. I know sometimes it seems like we aren't taking action, but I promise that your reports are critical in our ability to find and take action against credit sellers.

-eric
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Maintenance: 4 October 2016

Détails
Catégorie : Developer Forum Posts
Publication : vendredi 30 septembre 2016 15:45
Écrit par TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 30.09.2016 12:42PM
Hey everyone!

We will be taking the servers offline on October 4th in order to apply Game Update 4.7.2. The website will also be unavailable during this time.

Details:
DATE: October 4, 2016
TIME: 7:00 AM CDT - 11:00 AM CDT (13:00 BST - 17:00 BST)
VERSION: 4.7.2

Patch Notes will be available on Monday, October 3rd.

Thank you for your patience as we maintain Star Wars: The Old Republic!
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Hackers on the rise "again"

Détails
Catégorie : Developer Forum Posts
Publication : mardi 27 septembre 2016 10:34
Écrit par EricMusco
Originally Posted by EricMusco ( Original Post ) | 27.09.2016 08:33AM
Quote:
Originally Posted by Icykill_ View Post
Hackers in pvp are on the rise again. Once again a slow response from Bioware or in some cases no response. There have been 3 or more threads created in the pvp section in the last few weeks. Pretty much the same people who are cheating on multiple accounts to troll people and to also troll Bioware 😢

Eric, I know you can't or won't publicly discuss on going investigations or name and shame specific people.
But can we have some sort of statement or community communication to say that this behaviour is not tolerated. The silence on this issue has been deafening. Its been happening for years and I've only ever seen one announcement back during the first year of the game.

Please put something on the login screen reminding people that cheating the game is breaking the rules and will be delt with.

I watched your interview with Snave a few months ago where you commented that you never fully perma a ban an account for cheating. That is a policy you guys need to revisit. There should be zero tolerance for cheats using hacks, exploiting code or lag switching.
This lax policy you have is no deterrent.
It's always the same people or their friends that partake in this bad behaviour, but the lax deterrent is only encouraging more to try it.

Lastly, we have a diminished pvp population now, so these guys really stand out more. When you pop match after match with them it drives even more of the population away.

Please address this issue and communicate with us to restore some faith. As it stands, this issue has been festering with lots of us for a long time. I know it's a reason many of my friends have stopped playing and why I have reached the end of my patience on this issue too and it won't belong before I stop playing as well.
Hey Icy,

Any time that you see someone you suspect to be cheating in PvP do two things:
  1. Immediately report them in-game.
  2. Send Tait, myself, or both a PM with their details (server, character name, etc)
We always investigate these issues right away and take appropriate action. As a note, you mentioned that I had said that we won't permanently suspend an account for cheating/hacking. I hope I didn't say that, since it is not correct . Repeated or severe users of cheats/hacks have been and will be permanently banned.

-eric
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