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#2 What's this about 500 CC for subbing by July 7th?

Originally Posted by EricMusco ( Original Post ) | 08.07.2016 01:13PM
Quote:
Originally Posted by SteveTheCynic View Post
OK, but my question is simple, and not exactly either of those.

I've been a subscriber for a while now (since September 2015 or so), and I saw this offer in my launcher. I didn't do anything to subscribe (why would I?). Will I get the coins?
Good question!

There were a few different promotions! Not all of them were targeted specifically at new subscriptions, so it does sound like you would get the coins as well.

-eric
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Downtime: 12 July 2016

Originally Posted by TaitWatson ( Original Post ) | 08.07.2016 10:38AM
Hey everyone!

We will be taking the servers offline on Jul 12th in order to perform back end updates. As there are no client-side changes, there wont be a version number or download associated with this maintenance.

Details:
DATE: 12 July 2016
TIME: 6:00AM - 9:00AM PDT (1400 - 1700 BST)
VERSION: N/A
DOWNLOAD: N/A

Thank you for your patience as we maintain Star Wars: The Old Republic!
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What's this about 500 CC for subbing by July 7th?

Originally Posted by EricMusco ( Original Post ) | 08.07.2016 08:38AM
Hey folks,

Just to alleviate any confusion, I am seeing two questions in this thread to address:

How do I receive the bonus coins?
Similar to last time, this was a targeted promotion. If you saw the promo in your launcher and subscribed, you are eligible for it. As a reminder, always keep your eyes open for new promotions appearing in the launcher!

When will I receive the bonus coins?
If you were eligible and subscribed by the cutoff, the coins will be granted over the next few days. The hope is to have all of the coins granted today, but they should be granted in full by early next week.

Thanks everyone! Apologies for any confusion.

-eric
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Please do something about credit spammer mail

Originally Posted by EricMusco ( Original Post ) | 06.07.2016 02:54PM
Hey folks,

I just wanted to stop in and let you know that we are aware of and monitoring the in-game spam mail that has been occurring since the DvL event started. We are looking into solutions to address this issue.

As a reminder, always report any spam mail that you receive. This is very important for our ability to monitor where the spam mail is coming from and take action against those accounts.

Thanks.

-eric
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4.6a Patch - Tuesday, July 5th 2016

Originally Posted by TaitWatson ( Original Post ) | 01.07.2016 03:24PM
Hey everyone,

As Eric mentioned on the stream yesterday, we are putting together a patch to go live next week that will address a few issues that we've seen since the release of 4.6.

We are currently planning a maintenance on Tuesday, July 5th from 7AM PDT (1500 BST) - 9AM PDT (1700 BST), and here are the tentative notes for the patch:
  • Players can no longer become unable to progress in Chapter 15 due to making certain conversation choices.
  • The Bogstalker Handlers License can now be used by players who have a Ginx Companion.
  • Increased the number of Character Slots per server Free-To-Play, Preferred, and Subscriber Players to 22/26/50 slots.
  • The Grand Chance Cubes will no longer drop invalid items.
  • Color Crystals obtained from the Force-Bound Dark vs. Light boxes are now unlocked in Collections as intended.
  • It is now possible to unlock the 6th Cargo Bay Tab with the Account Unlock option.
  • The Victorious Pioneers 5-Piece Set Bonus now properly applies its Experience boost.
  • Players are no longer be killed randomly in Alliance Proving Grounds.
  • Jawa Junk stacks now always drop at the max quantity possible:
    • Scrap: Scavenged Scrap (Green) 15 per stack
    • Scrap: Assorted Droid Parts (Blue) 10 per stack
    • Scrap: Jawa Junk (Purple) 3 per stack

Thanks,

Tait
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June Producer Livestream Wrap-up (6/30)

Originally Posted by EricMusco ( Original Post ) | 30.06.2016 04:04PM
Hey folks,

We covered a lot in this livestream, here is the wrap-up if you weren't able to tune in!

State of the Galaxy
  • Cartel Market Update - You can read all about the changes that were made in the GEMINI Pack, here.
  • Guss Tuno Recruitment - It is our goal to deliver this with Chapter XVI but we are still working through the issue.
  • Heroic Missions - They were rewarding a lot of credits, it was definitely having an impact. Still, we realize that with this being missed in the patch notes and the overall timing of the change, we are going to be reverting the rewards back to their pre-4.6 values.
  • Companions - Without being spoilery, we have received feedback regarding the impact of Companions leaving via story and the time/money that has been put into them. We are looking at how to solve this issue in the future.
  • Group Content - We have stated before that right now, there is no new group content coming in the short term roadmap. However, we do want to let you know that the team is working on group content as we speak. It is our plan to reveal more details later this year. Just to set some expectations, this isn't confirming any specific type of content (Ops, Wzs, FPs), but group content is in the works.
  • Dark vs Light Event - Head down to the event section down below for details.

Chapter XV: The GEMINI Deception
  • Now available to all subscribers!
  • Lead a daring assault on one of Arcanns warships in a bid to seize control of the entire Eternal Fleet!
  • Uncover more of the secrets behind SCORPIO and the GEMINI droids.

Featured Community Contributors
  • Unholy Alliance - Revenge of the Musco's Charity Event
  • SWTOR-Crafter
  • NewOverlords DvL Event Tracker

STAR WARS: Celebration
  • We will be on the show floor all three days at the EA Star Wars booth
  • EA Star Wars Panel - Saturday, July 16th from 7-8PM GMT
  • London Cantina - Saturday July 16th from 8-11PM at the Fox ExCel

Dark Vs Light Event
  • Event Goals/Rewards - We have worked hard in the past year to try to offer rewards to veteran players and subscribers such as Legendary Status, monthly sub rewards, etc. This event is meant to be something different from that. As we are heading into our 5-year anniversary we really wanted to celebrate and offer new rewards to players for simply creating a new character and playing through the game. That is the overall focus of this event. We have no plans at this time to make rewards retroactive.
  • Character slots - We know one of the issues that was raised are players who are at the current character slot maximum. With our maintenance next week we will be increasing the server maximum by 10.
  • Dark Vs Light Pack bind rules - The reason we chose to go with BoP over BoL for these items is Collections. Currently, BoL items do not work towards a Collection unlock. If we had the items be BoL then you could not have combined the event packs with any other items to complete a Collection set. We agree this is not optimal and we are working on ways to solve this moving forward.

Chapter XVI: The Battle of Odessen
  • Early Access on July 26th
  • Face Arcann in deadly combat as he launches an all-out assault against the Alliance base on Odessen!

Thanks everyone for tuning in. Feel free to ask any questions you may have in this thread.

-eric
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July Producer Livestream

Originally Posted by EricMusco ( Original Post ) | 29.06.2016 02:58PM
Hey folks,

Quick reminder, that we will be hosting our monthly Producer Livestream tomorrow at 2 PM Pacific. As usual, the stream will last around 30 minutes. You can watch the stream on our Twitch page, here. Charles, Ben, and I will see you there! If you can't make the stream I will post a wrap-up here on the forums afterwards.

-eric
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#5 Dark vs. Light Event

Originally Posted by EricMusco ( Original Post ) | 23.06.2016 09:41AM
Quote: Originally Posted by snave View Post
Hey Eric. Anything in place for people who have no free character spots?
There are a few options:
  • Complete the objectives on a different server than the server where you are capped.
  • Purchase additional Character Slots (to make this easier the team is planning to put these on sale at the start of the event)
-eric
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#4 Dark vs. Light Event

Originally Posted by EricMusco ( Original Post ) | 23.06.2016 09:44AM
Quote:
Originally Posted by Iymurra View Post
Eric,

Do the 8 characters that we need to level need to be active at the end of the event or can we delete them as we hit 50 to achieve the Alliance Hero requirement?

Many of us no longer have 8 free character slots on our primary legacy server and have no desire to delete high level toons to create throwaway 50s.
Once you have completed the objective by receiving the achievement, that character no longer needs to be active. So you could level to 50 on a character, and then delete it.

-eric
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#3 Dark vs. Light Event

Originally Posted by EricMusco ( Original Post ) | 23.06.2016 10:16AM
Quote:
Originally Posted by StarwarsHunterxx View Post
Hello everyone! I just wanted to know if the rewards are account wide(like the monthly subscriber rewards and such) or is it Legacy or character wide? Because this is really going to affect how I can do this.
Good question! The rewards are delivered in three different methods, depending on the reward:
  • Titles - These are tied to the Achievement and therefore are unlocked for each character in the Legacy.
  • Dark vs. Light Packs and Pioneer Armor Set - These will be delivered via in-game mail to the character who completes the final objective in that event level.
  • End of event Cosmetic Rewards - Things like the Companion and the vehicles will come at the end of the event and will be delivered to every character on the account, similar to the monthly sub rewards.
-eric
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