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#3 Maintenance: 17 January 2017

Originally Posted by EricMusco ( Original Post ) | 17.01.2017 01:38PM
Quote:
Originally Posted by DarthEnrique View Post
What was done?
As some other users have pointed out, today's maintenance was for some back-end updates, there were no updates to the game itself. 5.1 is slated for next week and we will announce the specifics of that maintenance towards the end of the week.

-eric
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Season 7 Update

Originally Posted by EricMusco ( Original Post ) | 13.01.2017 02:46PM
Hey folks,

Lets talk about Season 7. We have just finished our full investigation of Season 7 and a few things have happened. All users who were found to be win-trading, hacking, botting, etc. have had their Season 7 ratings wiped out on all of their characters, they have been removed from the leaderboards, and appropriate ToS action has been levied against their account. With those actions being taken, we have gone ahead and sent the top 96 titles to the top performers of Season 7, so be sure to check our mailbox.

We wanted to explain a little bit about why this process delayed the Season 7 rewards. In past seasons we started to get a pretty good lock on how players were cheating. The "how" is important as it enables us to find those players quickly and consistently. Over time as players realize we can track how they are doing this, they change methods and we need to change with them. As we got towards the end of S7, between player reports and some suspicious things in our data, we could see that players were starting to dodge our ability to catch them. We then delayed the top 96 rewards specifically so that we could really deep dive into what was going on.

The TLDR of all of this is that through our investigation we were able to lock-on once again to how players are win-trading/cheating and how to identify them. Weve eliminated them from the top 96 of Season 7 and we will continue to apply this knowledge into Season 8. Again I want to thank all of you for your continued reports of these players.

Thanks everyone.

-eric
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Fractured Uprising VETERAN Bug

Originally Posted by EricMusco ( Original Post ) | 13.01.2017 02:10PM
Hey folks,

Lets talk about the Fractured Uprising, and the current bug that exists in it. There is currently an issue with the first boss, Lord Anril, where in certain situations he will instantly kill himself. This has raised quite a few questions, so we want to address them:

Is it an exploit to use this bug to progress quicker through the Uprising?
Yes it is. You are using a bug to gain an unintended advantage over other players.

Does this mean I am going to get banned for doing it?
In this case, we are not going to take action against individuals who use this exploit. There are two reasons. First, the Fractured Uprising regardless of this exploit is one of the best sources of CXP compared to the other Uprisings. Players who care solely about gaining Command Ranks as fast as possible, would likely be grinding this Uprising anyway. Second, it is possible that this bug can happen on its own without someone trying to make it happen. And although we could tell the difference between accidental use and constant abuse, we dont want to punish people for simply playing an Uprising with no intention of exploiting.

When will it be fixed?
Currently the bug with Lord Anril is slated to be fixed on 1/24 with Game Update 5.1.

My default reminder, if you discover an exploit please let us know privately and immediately stop using it. Although we will not take action against this exploit, the rules I outlined here are still in place. Should an exploit be discovered, please refrain from using it or you risk action being taken against you up to and including account closure.

Thanks everyone.

-eric
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Maintenance: 17 January 2017

Originally Posted by TaitWatson ( Original Post ) | 13.01.2017 10:40AM
Hey everyone!

We are going to be having server maintenance on Tuesday, January 17th. This will focus entirely on some back end changes. The following Tuesday, January 24th, we will be releasing Game Update 5.1. Details for that particular maintenance will be provided next week.

Details:
Date: Tuesday, January 17, 2017
Time: 5:00AM PST - 8:00 PST (1300 - 1600 GMT)
Version: N/A

Thank you for your patience!

-Tait
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January 5th Livestream Wrap-up

Originally Posted by EricMusco ( Original Post ) | 05.01.2017 03:25PM
Hey folks,

Thank you to everyone who stopped in for the livestream today. If you missed it or you were looking for links to anything we mentioned, here is a recap:
  • 5-year anniversary rewards vendor will remain live until January 17th
  • Life Day event will remain live until January 10th
  • Game Update 5.1 - Coming January 24th
    • Five new Uprisings in Story and Veteran Difficulty
    • Master Difficulty for all KOTFE and KOTET Chapters
    • Galactic Command Gearing changes
  • Influencer Mentions
  • Next livestream will be on 1/26 to discuss what is coming after 5.1

Here are the names and locations of the five new Uprisings:
  • Trench Runner Denova
  • Destroyer of Worlds Makeb
  • Landing Party Rakata Prime
  • Divided We Fall Coruscant
  • Trial and Error Space Station

Here is a recap of the changes to gearing in Galactic Command:
  • New currency: Command Tokens
    • They are earned from Command Crates
    • Command Tokens are Legacy wide
    • We will retroactively grant Command Tokens
  • New currency: Unassembled Components
    • Rewarded from participation in Warzones
  • New currency: Unassembled Gear Pieces
    • They are earned from Ops bosses or purchased with Unassembled Components
  • Vendors to purchase gear will be added to the fleet on January 24 (Game Update 5.1)

Thanks everyone!

-eric
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