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Server Restart

Originally Posted by EricMusco ( Original Post ) | 23.11.2015 09:10AM
Hey folks,

We will be performing a brief server restart to help address some of the latency issues associated with corpses not despawning. The entire restart will take approximately 30 minutes. We will be performing this restart shortly.

Thanks.

-eric
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Corpse Despawn and Lag

Originally Posted by EricMusco ( Original Post ) | 22.11.2015 02:23PM
Hey folks,

We are aware of the issue currently in-game in which corpses aren't despawning, leading to lag issues in some areas. We are exploring a fix for the issue for Tuesday. Also, we may be doing a brief server restart tomorrow at some point to help alleviate some of the lag. I will have more information on that tomorrow.

Thank you everyone for your patience.

-eric
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#2 Companion Change Feedback

Originally Posted by EricMusco ( Original Post ) | 20.11.2015 05:01PM
Hey folks,

First off, we want to thank all of you for your feedback about Companion balance following 4.0.2. As we go into the weekend, we wanted you to know that we have gone through this thread, the forums, Reddit, and social media to gather everyones perspectives. We have come out of this with quite a few action items that we are going to take, including buffs for Companions. On Monday, we are going to release a forum post highlighting our plans to address current Companion balance, along with the state of Heroic Missions and Star Fortress.

Thank you all once again for your feedback.

-eric
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Companion Change Feedback

Originally Posted by EricMusco ( Original Post ) | 19.11.2015 10:13AM
Hey folks,

Following the Companion changes we made Tuesday in 4.0.2, we want to gather your feedback on your gameplay experiences. We hope by this point you have had some time to jump in and get your hands on the changes yourselves. First, before we get into the feedback we are looking for, lets talk a bit about our specific design goals related to Companions:
  • Leveling Content Challenge Level: Low. To complete this content, a player should have a basic understanding of game mechanics and have level-appropriate gear. Their companions role shouldnt matter.
  • KotFE Chapters Challenge Level: Low. Like leveling content, a player should have a basic understanding of game mechanics and have level-appropriate gear. Their companions role shouldnt matter.
  • [Heroic 2] Missions Challenge Level: Medium. To complete this content, a player should have a good understanding of their class and game mechanics, as well as level appropriate gear. Their companions role should begin to matter at this point, supplementing the players own Discipline. We expect some players to find these challenging initiallymaybe even needing a friends help--but once the player earns better gear, a few levels of Influence with their companion, and has a greater understanding of the game, they should be able to solo the hardest of these missions.
  • Star Fortress Challenge Level: Medium. These are similar to [Heroic 2] Missions. Star Fortresses should be similar to [Heroic 2] Missions. To complete this content, we expect you to have level-appropriate gear, a good understanding of your class, a companion with a few levels of Influence, as well as being in a role that supplements the players. We expect most players to be able to solo these with a little practice and effort on their part to gain some increased power.
  • Heroic Star Fortress Challenge Level: High. At this point we expect players to really understand their class, their companion, and their gear. Players should have sought out gear upgrades, as well as increased their companions Influence level. These are meant to be challenging and difficult to do solo.
  • The One and Only Achievement should still be possible. As an Achievement, this is definitely intended to be extremely hard and rewarding to players. This means the Achievement can be exceptionally challenging, and similar to HM Star Fortress, you will need to be a skilled player, with moderate to high Influence level with your companion, and very good gear on your character.
Based on these statements above, do you think that these are true after Tuesdays changes? What content is more or less difficult than you expected? Is there something that is just flat out impossible?

Please give us your feedback, and we simply ask you to be as constructive as possible. Include information such as:
  • Your level
  • Roughly Average Item Rating
  • Discipline
  • Companion
  • Companion role
  • Companion Influence level
  • Which Mission or Star Fortress are you playing (Solo Mode? Heroic Mode?)
  • Your personal experience while playing this content
If you have a video or other related content to go with your feedback, feel free to link that as well as it will allow us the best insight into your experiences.

The team will be reviewing all feedback, along with supporting data, to see what / if any future adjustments need to be made. Thank you all in advance for your feedback!

-eric
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#4 Maintenance: November 17th, 2015

Originally Posted by TaitWatson ( Original Post ) | 17.11.2015 04:07PM
All servers are now available!

Please note that if your patch is downloading slowly, allow the patch to finish, even if you experience periods of download inactivity. We are working with our external content delivery partners to remedy the situation.

Thank you for your understanding!

-Tait
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#3 Maintenance: November 17th, 2015

Originally Posted by TaitWatson ( Original Post ) | 17.11.2015 02:22PM
Hey everyone,

We've seen reports of people getting stuck while downloading or encountering other issues with the Launcher. We recommend not attempting to patch the game while we are investigating the ongoing issues. If you are already in a stuck state, we will update you later on what needs to be done to resolve your issue.

-Tait
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Referral Program Temporary Unavailable

Originally Posted by EricMusco ( Original Post ) | 17.11.2015 01:12PM
Hey folks,

During maintenance we discovered an issue with our referral program. We have gone ahead and temporarily disabled it until we can address it. If you already have someone referred, you will still receive your rewards normally during this time. However, while it is disabled, you cannot refer any new players. Your referral links will not work during this time.

Once we have a timeframe on getting things resolved we will pass it on. Thanks everyone.

-eric
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#2 Maintenance: November 17th, 2015

Originally Posted by TaitWatson ( Original Post ) | 17.11.2015 01:11PM
Hey everyone,

As you can tell, the website is back online, but the game servers are still down. We are actively investigating an issue with client patching. Unfortunately, I don't have any ETA for you right now, but will keep you updated as I find out more!

Thanks,

Tait
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#2 Companion Changes in 4.0.2

Originally Posted by EricMusco ( Original Post ) | 16.11.2015 02:30PM
Quote: Originally Posted by AdarnVote View Post
just one question then eric:

for those of us who like to play solo like me, will I still be able to go through with my healing companion and do the weekly heroics to build our influence/alliance? because right now that's all I've got to work with solo wise.
Absolutely! It certainly may be a bit more challenging than before but you can complete them. The intent is that you can complete any [Heroic 2] with your Companion counting as one of the two. If you find this isn't true for any Heroics tomorrow, let us know.

-eric
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Companion Changes in 4.0.2

Originally Posted by EricMusco ( Original Post ) | 16.11.2015 02:19PM
Hey folks,

If you havent yet seen the 4.0.2 patch notes, you can view them here. There are some patch notes that we wanted to highlight and talk about specifically.
  • Companion base stats have been reduced.
  • Companion damage and healing output has been reduced.

Some of you will certainly ask, why the need to nerf Companions? This is something that we definitely saw the community be divided on, and it was good for us to hear feedback from both sides. Ultimately, this decision came down to our own goals for Companions, along with data on how they were performing. What we saw in those instances is that Companions, simply put, were just way too good. Their healing and damage output could be greater than that of a very skilled player with a fully maximized character. In order for you to understand why we are making these changes, we thought it best to explain our goals for Companions in Fallen Empire.

In KotFE, with a large focus on going back to story, we wanted to make sure that all of our story content was accessible to all of our players. The power that Companions bring to the table, definitely played a part in that accessibility. Companions, from a combat perspective, should complement and provide support to your character, not overshadow them. However, in looking at how strong Companions are, we may have gone a bit too far in that direction. Simply put, while playing through much of the game, there are a lot of situations in regular combat where it is practically impossible for you to be killed if you have a healing Companion. Although this can be fun for a time, this wasnt our goal. Companions should be strong, they should fill any role you need, but they should not make your actual gameplay be overshadowed by how strong they are.

So with 4.0.2 we have brought their effectiveness down quite a bit, lets talk about some of the specifics here:
  • There isnt a flat % that healing was reduced by. Effectiveness reduction varies greatly depending on level, Influence, level sync, etc. That being said, the healer companions are still quite competitive, but they no longer trivialize content that was meant to be challenging.
  • Healing power increase by Influence level has been increased. That means that as you scale up Influence levels with a Companion they will get more powerful per level than before. This helps to offset the base healing reduction a bit as you gain influence with your companion.

We did want to make some improvements to tanking Companions:
  • We increased the threat generated by tank companions, so they should be able to hold the attention of enemy NPCs better than before.
  • We fixed an issue involving the tank companions mass grapple ability, it will no longer pull in enemies that are out of combat.

Will your Companions feel a bit weaker than they did when KotFE launched? Yes. But believe me they will still carry their weight and fill the role you need them to in combat. All that we ask is that you log in tomorrow, and check the changes yourself. Play around with the Companions in each role and let us know your feedback. Thanks everyone.

-eric
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