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Spirit of Vengeance still broken

Originally Posted by JackieKo ( Original Post ) | 18.12.2020 12:11PM

Hi everyone, just wanted to address this post. We could use a little more info regarding each of your experiences. What would be most ideal is if you could please write an in-game bug report when you are experiencing the issue. Additionally, could you also provide the specs you are using. Some questions we have are-

-Was the phase left at any point or was the FP played in one go without interruption?

-How much dedicated VRAM is available?

This info will help out a lot! Thanks!

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A fans view of the SWTOR Community

Originally Posted by JackieKo ( Original Post ) | 18.12.2020 04:55PM


Hi Monjinx,

Wanted to say thank you for the post and that I did read it. I can't speak to everything you listed here as I'm still learning as much as I can in many areas. I do want to say that my being here is to support different pockets of the community. It goes without saying that this year has been full of overcoming challenges and adapting to new processes. All I can ask right now is allow us (the community team) time to process and evaluate 2020 so that we can set our goals, expectations, etc... for the new year.

I've said this before and I will reiterate. I'm here to help bridge a lot of the communication between dev and player and vice versa. Changes will not be made overnight, but I hope that with time, you and others can see that we are striving to build up this community. Again, thanks for posting.

Also, I appreciate the avocado reference.
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#2 Help them out here. The Forge is Broken.

Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 05:28AM
Quote: Originally Posted by Spartanator View Post
I ended up also having this issue. Hoping we get some information on whether or not we have to re roll characters or will be retroactively given the quest/item.
Hi Spartanator,

Unfortunately, it's not retroactive.

If you didn't receive the lightsaber after completing The Forge, you need to directly contact our support team. Don't forget to provide the name of the character affected when you contact them.
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#2 Missing Legacy Weapon/Gift from Making Lightsaber

Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 05:31AM
Hi Spartanator,

As mentioned in the following thread: Help them out here. The Forge is Broken, you need to contact the support team to get this weapon.

When contacting them, do not forget to give the name of the character who didn't receive it.
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Cartel Market Item BUG: Fallen Revan's Lightsaber

Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 05:57AM
Hi STELLA_AQUILUS,

Thanks for your feedback concerning the Fallen Revan's Lightsaber.

Similar to the Redeemed Revan's Lightsaber, our team is currently working on a fix for this weapon so it illuminates just like all the other lightsabers. This fix is currently targeting 6.2.1.
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Bugged Satele Shan info in Contacts + other things

Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 07:44AM
Hi folks,

Thanks for the different reports concerning the bug you encounter.

Concerning Satele Shan's bio and image, our team is currently looking into it.

For the different mails received during "Echoes of Oblivion", those should be now fixed with our latest Game Update 6.2a. For more information, here is the link to the patch notes: Game Update 6.2a Patch Notes.

If you didn't receive your monthly Cartel Coins yet, do not hesitate to contact our support team: How to contact Star Wars: The Old Republic (SW:TOR) support.
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Regarding the lightsaber bug -

Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 07:56AM
Quote:
Originally Posted by AmorandaAdamah View Post
Hi -
So I recruited a new player and he was trying SWTOR out as a Jedi.
This was, of course, during the 'never did get that lightsaber' bug that I didn't know was a bug until we completed the quest.
I'm wondering if he'll be able to get that light saber or should he scrap that toon and start a new one. I'd hate for him to do that because I'm trying to get him to sub...
Anyone have any suggestions?
Thanks!!
Hi AmorandaAdamah,

As the grant is not retroactive, you should contact our support team if you didn't receive the lightsaber from The Forge.
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Hugged Wookies from last year don't count for new Hug 1500 Wookies achievement?

Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 10:02AM
Quote: Originally Posted by DerBlutigeNeuner View Post
Hello,

why does the progress from hugging Wookies last year not count towards the newly added Hug 1500 Wookies achievement? I've hugged 1000 Wookies last year and yet it says 0/1500 Wookies hugged -.-
Hi everyone, this is working as intended. We have passed along your feedback regarding this Achievement.
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New Wookiee achievement

Originally Posted by JackieKo ( Original Post ) | 17.12.2020 12:54PM
Quote:
Originally Posted by GuigeekRhadamant View Post
The achievement is bugged, the counter starts with 0 while the previous one remained unchanged (thank goodness!). I add the odd situation of having hugged 800 wookiees / 1000 and 300 / 2500...
As Nee-Elder pointed out, discussion regarding this topic lives on another thread, so I will be locking this one.
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Sienar Drexl Mount

Originally Posted by JackieKo ( Original Post ) | 17.12.2020 02:18PM
Hello everyone,

We wanted to address the Sienar Drexl Mount that some players may have obtained. The Mount was not intended to be available at this time. We wanted to communicate the following:

- The Mount in its current state is visually broken, and we are applying a fix today to prevent more from being obtained.
- While you can use the Mount item in order to unlock the ability, you will not be able to summon the Mount, so we advise players not to use it for now.
- Players who have the Mount will not be able to trade it.

We are currently investigating this issue and will update the community when we have more to share.
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