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-Rant-Feedback- Customer Service - very poor - Cold Shoulder/No Respect

Originally Posted by JackieKo ( Original Post ) | 25.10.2021 09:23AM
Quote:
Originally Posted by kage_goomba View Post
Before you jump to conclusions - ....
Quote:
Originally Posted by SteveTheCynic View Post
EricMusco (Community Manager) has in the past asked that we send him details (ticket numbers, sample text, etc.) of "nonsense" responses so that he can investigate etc. Send them by forum private message, of course.
Hi Kage_goomba,

If you are comfortable doing so, feel free to send me a PM with the details of your exchange and include the details that Steve listed above, and I will assist as best as I can.

Jackie
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