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Bioware Developer Forum Posts

PTS Timeline Update

Originally Posted by JackieKo ( Original Post ) | 21.01.2022 05:11PM
Hi everyone,

Wanted to answer some of the questions we're seeing about when PTS will be taken down. The server will be going offline on January 28th.

We got some really good feedback and I or someone from the team will be sharing more details with you all next week on some adjustments that were made. Thank you for continuing to offer your input!

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Elom Flashpoint: MASTER Mode Feedback

Originally Posted by JackieKo ( Original Post ) | 21.01.2022 05:15PM
My apologies that I did not create a separate thread for Master Mode feedback for the Elom Flashpoint. For those who would like to consolidate their feedback here, feel free to use this thread.

Please answer the following questions:
  • How do you feel about the boss balance?
  • How do you feel about the trash balance?
  • Are you experiencing any functionality issues? If so, please explain in detail.
  • Are there any friction points that hinder your progress?
  • Are the objectives clear and easily understandable?
  • How does the pacing of combat feel?
  • Please give us details on your experience with the stone stair segment where you need to traverse a tight path with enemies and other area dangers.

Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!
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#2 Bug: Guild Perk Schedule Ran Out

Originally Posted by JackieKo ( Original Post ) | 19.01.2022 04:05PM
Hi everyone,

I have an update for you all. The fix needed to resolve this issue will require some downtime. Here are the details that I can share with you right now:
  • We are looking into a maintenance downtime early next week. We will be posting details once everything is set.
  • Estimated downtime will be about 2.5 hours starting in the morning (much like our regular maintenance timeframe)
  • As this does require downtime, we will also be implement a fix to resolve the issue with Kai Zykken's inventory
Will post more concrete details on timing once we have them.

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#3 Changes made to Kai Zykken

Originally Posted by JackieKo ( Original Post ) | 19.01.2022 04:14PM
Hi everyone,

Update for this thread. As players have reported, there was an issue regarding the Guild Perks schedule. In short, we will be implementing a fix for it, targeting early next week. As this fix will require some downtime, we will also implement a fix for Kai Zykeen's inventory. We will be posting details on exact timing when we can.

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Opening renown crates in 7.0 is not possible anymore. Bug or w.a.i.?

Originally Posted by JackieKo ( Original Post ) | 18.01.2022 02:15PM
Hi all,

The renown caches will be removed at 7.0. Referencing a post that I made in November:

Originally Posted by JackieKo View Post

Are Renown Caches going away?
  • Yes as the Renown system is being removed.
To make it clearer, I will update the language in my initial post to say that player should open the caches before Legacy of the Sith launches.
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#2 Changes made to Kai Zykken

Originally Posted by JackieKo ( Original Post ) | 13.01.2022 01:33PM
Originally Posted by Nee-Elder View Post
Jackie, i realize you're just the messenger but.... well.... i'll just simply ask 2 very legitimate questions:

1. How does such a significant code-change get through your developer filters & checks? Is it because Kai's schedule is now fully automated on rotation or whatever?
2. Why not hotfix/revert such an unfortunate blunder immediately upon first getting detected?
Hey Nee-Elder,

Without going into details, it was more that this was tied to 7.0's original roll out plan. Additionally, a hotfix is not easily implemented at this time. ​

Originally Posted by Damask_Rose View Post
Two questions.

1. Will those be new schematics, or the current ones? I think I still need some of the current ones and I'll be sad if I can't get them anymore due to a bug.

2. Is there any hope Kai's unidentified crate will have some sort of RNG protection? If not, the odds of finishing any sets will be astronomically low. I had really hooped they would continue to drop for lvls 75-79
Hi Damask_Rose,

These will be the schematics that have existed on Kai for all of 6.0, so there won't be new schematics. There will be the same level of RNG protection that currently exists on the crate. We are working on doing a write up on this to explain how it works a bit better.

Originally Posted by juliushorst View Post
I don't think they plan to release any changes to crafting with 7.0 so I would assume those will be old\existing sets.

Keep all your sets (both complete and incomplete) on one character when buying from Kai. She shouldn't be selling dupicates of things you have on you and in your personal cargo bay (but legacy bay doesn't count).
This is true in the case that this will work for non-general Set Bonuses.
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#2 Galactic Seasons 2 Feedback

Originally Posted by DavidStaats ( Original Post ) | 13.01.2022 03:25PM
Hi all,

I wanted to take a moment and thank you all for the great feedback we have received while Season 2 has been on the PTS, and also provide some updates and clarifications to some of the topics mentioned here.

Season Objective Tab
We have seen the feedback regarding the lack of clarity that the Season Objective tab in the Conquest window is actually a tab/button. The version of the Conquest window tabs seen on the PTS is an incomplete version; the version we have on our development server is much clearer and should alleviate this point.

In addition, we are aware that clicking on the Season Objectives button on the Galactic Seasons page is not always taking players to the correct window in-game. We are finishing off the last piece of code needed for this to correctly link, and it will be fixed for once we go live with Season 2.

Underworld Syndicate Plans
There has been feedback regarding the Underworld Syndicate Plans, specifically how to obtain them for the Season Objective Infiltrating the Competition. We have added additional context and information to the Season Objective which will now inform players the sources of Underworld Syndicate Plans and the number they may obtain from each source.

In addition to the clarification of where to obtain them, we have also updated Qius conversation to now directly mention Underworld Syndicate Plans by name rather than vaguely referencing information.

To further clarify some of the confusion we have seen, Underworld Syndicate Plans do not come from Achievements. Our Season Objectives utilize the same tech as our Achievement system, so when players were getting mail from Achievement Systems it was the core tech behaving as it should for all Achievement-based assets.

The reason for the mail is based on how we previously authored the Achievement system to handle item-based Achievement rewards (such as Underworld Syndicate Plans). The current system takes any item reward and mails them to the character which completed the Achievement. We are finishing our update to this system such that when Season 2 goes live, Underworld Syndicate Plans earned from Season Objectives should simply go into the players currency tab, while updating the Infiltrating the Competition Season Objective.

Underworld Aspirant Achievement Series
We are aware of the Underworld Aspirant Achievements incrementing incorrectly. We have discovered the cause and have a fix for it.

Fen Zeil Customization
We understand that there is a desire for Fen himself to be more customizable in his appearance as we did with Altuur. Im happy to go into some additional detail here as to why he is currently set up the way he is.

We want players to have the opportunity to express themselves through their Companions, and customize that experience. For many that is dressing their Companion in any outfit they desire, and while we want to offer that option there are often times when that becomes more difficult to support, both technically as well as when we wish to maintain character integrity.

Our outfit system allows players to equip themselves (and sometimes their Companions) in outfits which reveal skin (such as the torso, arms, legs, hands, and feet). This requires that the character has the appropriate art made for each of those regions. There are many characters in the game which currently do have the art to support this, and attempting to work around this would not be in the best interest of the player or look of the character.

Other times we opt to keep a certain look or style to a Companion to maintain the integrity of that character. While we may offer alternative looks for them, their outfit is part of what makes them unique and definable at a quick glance. There is never any question of which Companion just ran by when it is Nico or Arcann. Fen Zeil is a character we wish to maintain this integrity with.

Understanding however that customization is important, we created some additional skin variants for Fen which players will be able to earn and/or purchase throughout the Season. We did this with the intent to offer players more immediate options should players desire them, while maintaining the character integrity we believe is important for him.

Galactic Season Point Distribution
Finally, I would like to chat about the point distribution for Season Objectives and the intention behind this decision.

As mentioned in an earlier post, we can effectively break the Season Objectives into 3 types based on their time to complete, complexity, and access. In short, they can best be defined in the following way:
  • 6 Solo-oriented Objectives
    • These are intended to be completed by solo players, and are balanced toward being complete in 30-40 minutes. These offer players 6 Galactic Season points for a total of 36 Galactic Season Points if all 6 are completed.
  • 3 Multiplayer-oriented Objectives
    • These are intended to be completed with or against other players, often involving queue times or some other manner of more coordinated effort between multiple players. They are balanced toward being complete in 60-80 minutes, with their potential queue times being considered as a part of this time to complete. These offer players 12 Galactic Season Points for a total of 36 Galactic Season Points if all 3 are completed.
  • 1 Subscriber Objective
    • This Objective is intended solely as an option for Subscribed players, and will require content included in expansions outside of what we offer in our Free content. The completion time of these may vary anywhere between 30-80 minutes, and will vary week-to-week between being Solo-oriented and Multiplayer-oriented.

Due to the time and effort required for multiplayer-based Objectives, as well as the smaller number of them in total, they require additional points to balance out the total options for players to make informed decisions on. Even in the event we lowered the overall requirements for the Multiplayer-oriented Objectives to maintain the roughly same time to complete estimates as the Solo-oriented ones, those Objectives would still require an additional padding of points to compensate for the added complexity layer of accessibility.

Last but not least, I recently sat down and talked about Galactic Seasons 2 in an interview with This Week in Aurebesh, and I encourage you to read through it!

I hope that helps shed light on some of the more prevalent feedback we have seen! We would like to again thank everyone for their feedback! It has been and continues to be extremely helpful for us in shaping Galactic Seasons!
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No longer accsess at email

Originally Posted by CommunityTeam ( Original Post ) | 12.01.2022 07:27AM
Hi jadesa,

Did you try to contact your email provider?

If nothing can be done from their side, and as your issue is an account one, you should contact the SWTOR Customer Support Team by phone again. Here is the phone number for German Support:
  • + 49 (0)221 8282 9212. Don't forget that Gernan Support is available Monday- Saturday from 10.00 UTC - 19.00 UTC.
More information on how to contact the Support Team in this article: How to contact STAR WARS™: The Old Republic™ (SW:TOR) support.
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Changes made to Kai Zykken

Originally Posted by JackieKo ( Original Post ) | 12.01.2022 01:26PM
Hi everyone,

I have an update concerning the notable change that many of you noticed with Kai Zykken. This was a change that was planned for 7.0, however, it went out earlier than expected. Please note that Kai Zykken will remain as is until 7.0.

When Legacy of the Sith launches, Kai will offer the following:
  • A rotating collection of Tacticals
  • A rotating collection of crafting Schematics for Tacticals and Set Bonuses
  • A new Unidentified crate that will give players a piece of Set Bonus gear from the Spoils of War expansion. This will be similar to the current Unidentified Unique Item crate but we will be removing the Tacticals since they can be purchased via other means and renaming the crate to better reflect its content.

Apologies for the confusion on the update to Kai's inventory.
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PTS end time?

Originally Posted by JackieKo ( Original Post ) | 12.01.2022 01:34PM
Originally Posted by Kondrad-Hyland View Post
this saturday the 15th
Hi Kondrad-Hyland,

That is not correct information as we have not set an end date. Please do not spread misinformation.

For the player base as a whole, PTS will remain up for the time being. When I have more info on an update, we will be posting to the forums and our social channels.
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