Bioware Developer Forum Posts

Server Full ?????

Originally Posted by EricMusco ( Original Post ) | 20.03.2017 10:11AM
There is a login issue on all west coast servers. We are bringing them down to fix it, no ETA at this time.

-eric
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What mosue do you guys use?

Originally Posted by EricMusco ( Original Post ) | 14.03.2017 08:11AM
I originally read your thread title as "What musco do you guys use?" and I was momentarily confused. I worked it out.

I use an old-school Logitech G5, I love that thing.

-eric
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#2 Please stop protecting cheaters/botters.

Originally Posted by EricMusco ( Original Post ) | 13.03.2017 12:26PM
Quote:
Originally Posted by Ramalina View Post
Eric, if you don't mind giving a clarification I'd like to know what official policy is at the moment.

The EULA and TOS got changed from a SWTOR specific set to the generic EA EULA and TOS.

I like very much that they are now much shorter, and much more comprehensible. Whoever wrote them could probably be nominated for a brevity and clarity award of some sort when you compare to most software terms and license documents.

However, with the changes, it's no longer as clear that things like deliberate suicides, or running multiple clients so that you can park a ship in one place and farm yourself with another character is actually against the rules. Especially if you take the trouble to have multiple computers running and do the dummy-target characters' movements by hand rather than with some sort of macro (or use hardware where a single wireless keyboard is giving input to multiple computers, which technically isn't any use of forbidden software).

Is that sort of thing still considered an actionable exploit?

Just wondering because if I were arguing this in front of an arbitrator with the current EULA and TOS I think it'd be easier to argue the, "this is allowed on a technicality even if the player is clearly being an antisocial jerk," position than it would be to argue for, "actionable exploit."

Not that I have much problem with things like multiboxing for things like open world PvE (it tends to sort of weaken the multiboxer compared to doing something with an equivalent number of similarly competent players, so for those purposes there's already a built in penalty of sorts), but it's really unpleasant in PvP(including GSF) when you find that half your team is working to lose, and in a way that doesn't even really benefit their farming character's team. It's a lose-lose situation for everyone except the person farming themselves.

Sorry, that got longer than I wanted, but clarification would be great.
This really is a great question, it is one that gets complex quickly. I think ultimately the answer is a bit of a "it depends." I would say err on the side of being overly judicious and let the Terms of Service team work it out. That is, if you think something is exploitive or against the rules, report it. Then the team can investigate and look at if it really is against the rules or not.

The same is true of private reports made to me. I would always prefer you err on the side of being overly critical and let me figure out if it needs to be escalated. I will always try to respond and let people know instances where they are far off the mark on something being against the rules as I know that can be a grey space sometimes.

-eric
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Please stop protecting cheaters/botters.

Originally Posted by EricMusco ( Original Post ) | 13.03.2017 09:10AM
Quote:
Originally Posted by LordTurin View Post
They are not protecting them. File a ticket, and send the video to Musco as well and they will look at it. They have a general "no naming & shaming" rule on the forums, and for good reason to be honest, as 90% of the time when someone complains about cheating, it is simply because the person complaining doesn't understand the game as well as they should.
Quoting Turin for accuracy here. Report them to CS and send any information you have to me privately. If you post about it, especially with the inclusion of names, the thread will be removed. We take cheating/exploiting seriously, but we also take everyone's safety and privacy seriously as well.

Send me any information you have.

-eric
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Update the leaderboards

Originally Posted by EricMusco ( Original Post ) | 10.03.2017 04:39PM
Quote: Originally Posted by DarthYun View Post
I only pay sub for ranked so update the leaderboards already or acknowledge there is a problem
I passed it onto the team that the leaderboards don't appear to be updating. I will let you know of more info as I have it!

-eric
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#2 Maintenance: 14 March 2017

Originally Posted by EricMusco ( Original Post ) | 10.03.2017 04:25PM
Quote:
Originally Posted by LordTurin View Post
What's this patch for? Not patch notes (I assume those are coming Monday) but just generally speaking?
Patch notes will be Monday but it is just a few bug fixes, nothing major in the update.

Quote:
Originally Posted by Jerba View Post
I believe you got the timezones wrong. Next week, US is already on DST, so it's PDT, not PST, and the offset from PDT to GMT will be 7 hours, not 8. Europe won't switch to DST for another two weeks, but that shouldn't matter because GMT is independent of DST.
These should be the correct times:
  • 5AM PDT - 8AM PDT
  • 1200 GMT - 1500 GMT
My streak of messing up times in maintenance messaging continues ><. Good catch sir, I will get it updated.
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Maintenance: 14 March 2017

Originally Posted by EricMusco ( Original Post ) | 10.03.2017 10:57AM
Hey folks,

We will be taking the servers offline on Tuesday, March 14th in order to apply Game Update 5.1.3. The website will also be unavailable during this time.

Details:
DATE: 14 March 2017
TIME: 5AM PST - 8AM PST (1300 GMT - 1600 GMT)
VERSION: 5.1.3

Thank you for your patience as we maintain Star Wars: The Old Republic!

-eric
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