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#4 Cartel Coins

Originally Posted by JackieKo ( Original Post ) | 27.07.2021 12:57PM
Quote:
Originally Posted by Halaek View Post
I bought some cartel coins before the downtime, they have not arrived yet. Payment is shown on my bank statement yet nothing has arrived yet!
Hi Halaek,

We're aware that some accounts are experiencing issues with purchases not being granted. The team is investigating the issue. I'll follow up in this thread once I have an update I can share.
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#3 Cartel Coins

Originally Posted by JackieKo ( Original Post ) | 27.07.2021 05:08PM
Quote:
Originally Posted by JackieKo View Post
Hi Halaek,

We're aware that some accounts are experiencing issues with purchases not being granted. The team is investigating the issue. I'll follow up in this thread once I have an update I can share.
Update on the above issue. It is partially resolved. There are still a few Steam accounts that are affected, and we are continuing to work on a resolution. We are expecting grants to likely happen tomorrow. Should any of this change, I will follow up with an update.
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Vectron Hunter Mount Animation Bug

Originally Posted by CommunityTeam ( Original Post ) | 23.07.2021 03:45AM
Hi folks,

Seems like this report is about the bug on the right side wing of the Vectron Hunter Mount.

This bug was already reported in this thread: Vectron Hunter Right Side Wing Bugged. Our team is currently looking into it, I'll update you in this thread when I have more information.

As this thread is a duplicate of the one mentioned above, I am closing this one to avoid multiple threads about the same topic.
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Maintenance: 27 july 2021

Originally Posted by CommunityTeam ( Original Post ) | 23.07.2021 09:14AM
Hey everyone,

We will be taking all servers offline for back-end maintenance on July 27, 2021.

Details:
DATE: July 27, 2021
TIME: 7:00AM - 10:00AM CDT (12:00 - 15:00 UTC)
VERSION: n/a

Please note, going forward, we will be referencing the Central Time zone in our communication.

Thank you for your patience as we maintain Star Wars: The Old Republic!
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#2 Master Ranos not showing as collected after purchasing from season vendor

Originally Posted by CommunityTeam ( Original Post ) | 23.07.2021 12:00PM
Hi folks,

I have an update regarding the bug with the companions purchased from the Galactic Seasons vendor that are not unlocked in the Collections.

The bug happens if you have less than three free inventory spaces when you purchase the companion. To avoid this bug, you need to make sure that you have at least three free inventory spaces before the purchase.

For those who already encounter the issue, you should directly contact our support team with an in-game ticket or at this email address: support@swtor.com.

Thanks for your patience while we are working on this bug.
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Behind-The-Scenes Look at SWTOR Cutscenes

Originally Posted by AshleyRuhl ( Original Post ) | 22.07.2021 12:13PM
Hello everyone!

I'm Ashley, I'm the Lead Cinematic Designer on SWTOR. I'm so grateful that y'all are here celebrating TEN YEARS (holy cow) of SWTOR with us, and I feel blessed that this is a story we are still building together.

Bringing the Star Wars universe to life in a way that I can share with all of you is truly a privilege. One of the best parts of my job is crafting meaningful moments with our characters, surpassed only by the joy I feel seeing all of your reactions and experiences with our stories. With that, I'm excited to present y'all with a "behind-the-scenes" look at how we build cutscenes in SWTOR.

Enjoy!
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#5 Jedi Guardian on the PTS!

Originally Posted by JackieKo ( Original Post ) | 21.07.2021 08:43AM
Hi everyone,

We're looking at a new patch for PTS that will include a high level look into Sentinel, and targeting next week to launch it. Should the timeline change, I will be sure to let you all know.

Details will be provided in similar fashion as to when the Jedi Guardian PTS was live once the patch is available.
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#2 Season 14 Payouts

Originally Posted by JackieKo ( Original Post ) | 21.07.2021 08:46AM
Quote:
Originally Posted by septru View Post
Thanks so much Jackie. This is awesome. Thanks for listening to and responding to player feedback.

Can we get a little more clarification on which season 14 payouts you're talking about? "Season payouts" is pretty vague and broad. Usually bronze/silver/gold payouts are released much earlier than top3 payouts. Will we have time to reclaim replicas with top3 payouts as well?
Hi septru,

As of now, this would include Top 3. Should that change, we will communicate that to players. I will also update my original post with this info.
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