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Bioware Developer Forum Posts

Legacy name change and customer service tickets do not work even as a subscriber.

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Category: Developer Forum Posts
Published: Thursday, August 12th, 2021
Originally Posted by CommunityTeam ( Original Post ) | 11.08.2021 07:16AM
Hi folks,

There is a known issue regarding the in-game help portal in the Character Selection screen:
  • An "undefined" button is displayed in the in-game help portal in the Character Selection screen preventing players from creating a ticket in this window.
Our team is currently looking into it. In the meantime, you should be able to create a ticket when in-game.
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