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Never received coins

Originally Posted by CommunityTeam ( Original Post ) | 16.02.2021 07:52AM
Hi Zerker-Kai,

For Cartel Coins issues, you need to directly contact our support team by phone: How to contact Star Wars: The Old Republic (SW:TOR) support.

For more information, here is our article concerning SW:TOR and Steam: SW:TOR on Steam.
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(possible bug) not receiving monthing SWTOR grant fund ... for subscription

Originally Posted by CommunityTeam ( Original Post ) | 12.02.2021 08:20AM
Hi Uriskall,

For Cartel Coins issues, you need to directly contact our support team. As your issue is a subscription and they need to verify the account ownership, you should contact them by phone.

Here is our article on how to do that: How to contact Star Wars: The Old Republic (SW:TOR) support.
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Maintenance: February 16, 2021

Originally Posted by CommunityTeam ( Original Post ) | 12.02.2021 10:17AM
Hey everyone,

We will be taking the servers offline on February 16, 2021, to deploy Game Update 6.2.1.>

Details:
DATE: February 16, 2021
TIME: 6:00AM - 9:00AM PST (1400 - 1700 UTC)
VERSION: 6.2.1

Patch notes will be available on Monday, here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars: The Old Republic!
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Ambitious Warrior chestpiece bug. Wrong chestpiece.

Originally Posted by CommunityTeam ( Original Post ) | 11.02.2021 11:45AM
Hi folks,

Thanks for the different reports concerning the Ambitious Warrior Chestguard.

Our team is aware of this bug and currently looking into it. I'll update you when I have more information.
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#2 Game Update 6.2.1 brings Amplifier changes!

Originally Posted by DanielSteed ( Original Post ) | 11.02.2021 03:07PM
Hey everyone!

Today we published an article highlighting the Amplifier changes that will be coming with Game Update 6.2.1 on February 16th. In it we discuss UI changes, quality locking, and more. If you'd like to give the article a read, you can find it here.

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Spoils of War Equipment Sets and Tactical Items Achievements

Originally Posted by CommunityTeam ( Original Post ) | 10.02.2021 05:08AM
Hi folks,

Thanks for the different reports concerning the bug with Tacticals not being counted in the Spoil of War Achievement for Republic characters.

Our team is aiming to fix this bug next week with our Game Update 6.2.1. I'll keep you posted if there is any change.
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Bought Unidentified Hilt - Never Appeared in Inventory

Originally Posted by CommunityTeam ( Original Post ) | 09.02.2021 05:05AM
Hi folks,

This bug concerning the Unidentified barrels and hilts purchased from the Spoils of War vendor on the Fleet is a known issue.

Our team is aiming to fix it in our next Game Update 6.2.1. I'll keep you posted if there is any change. In the meantime, if you purchased one of those items but didn't receive anything, you can contact our support team for a refund.

As this thread is a duplicate of the one previously mentioned: Not able to buy Barrel from Spoils of War vendor on saber user character, I will close this one to avoid any confusion.
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#2 Not able to buy Barrel from Spoils of War vendor on saber user character

Originally Posted by CommunityTeam ( Original Post ) | 09.02.2021 05:08AM
Hi folks,

I have an update concerning this bug with the Unidentified barrels and hilts purchased from the Spoils of War vendor on the Fleet. Our team is aiming to fix it in our next Game Update 6.2.1. I'll update you if something changes.
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#2 Bioware, have you been changing things while the game is live?

Originally Posted by JackieKo ( Original Post ) | 09.02.2021 10:12AM
Quote:
Originally Posted by TrixxieTriss View Post
Thank you Jackie for confirming about the possibility that no changes were made while the game is live. I will endeavour to accumulate more info to see why things seem to have changed for us. Is it at all possible that some of the changes to uprising on the pts were accidentally pushed live when you did the backend maintenance at the beginning of the week?

We will run a repair on both seperate PCs and see if that fixes the graphics bugs. Its very weird that it started on exactly the same day as each other. While thats not impossible, it is improbable considering we did no PC software updates on either from the day before. Will report back if that doesnt fix it.

To confirm, you are saying the activation lag bug is most likely your end or at least not totally our end?
Hi again, I have a few confirmations that nothing has changed.

For lag, I asked around and everything looks normal. As always if you or others experience any issues, please let us know.
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Bioware, have you been changing things while the game is live?

Originally Posted by JackieKo ( Original Post ) | 08.02.2021 12:39PM
Quote:
Originally Posted by TrixxieTriss View Post
Care to chime in an let us know?
Hi TrixxieTriss,

Regarding the difficulty concerns you bring up, no changes have been made.

For the the UI/graphics concerns, there could be something wrong with your client, so we suggest a repair for now. If you continue to experience further issues, please post a detailed bug report.

I was going to hop into the other thread you made, but since you mentioned it here as well, we thank you for the lag report and it is something we are keeping an eye on.
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