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Removal of Bronze/Silver/Gold Packs

Originally Posted by EricMusco ( Original Post ) | 08.12.2015 12:37PM
Hey folks,

The Bronze, Silver, and Gold (BSG) packs were removed from the market to coincide with the launch of the new Strategy Alliance Pack. Don't worry though, the BSG packs will be coming back to the Market! I don't have exact timing at the moment but will pass on more information as I have it.

Thanks.

-eric
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Item Stack Resale Exploit

Originally Posted by EricMusco ( Original Post ) | 08.12.2015 09:55AM
Hey folks,

As of todays patch, we fixed the following bug: It is no longer possible to purchase a stack of items and resell individual items for the price of the entire stack.

In a previous exploit, we were very up front and very public about its existence. We raised warnings as soon as we discovered the issue associated with the Temple Chair, with the hopes our players would not use it. What we discovered, were many players using a variety of ways to try and mask what they were doing and who they were. So, this time, we returned to removing visibility until we resolved it.

This bug created an exploit where a player could make large quantities of various currencies in the game with minimal effort. Use of the bug in this manner is something we absolutely consider an exploit. We are looking over the data of players who participated, and to what degree. We will begin taking action against accounts within the next few days. Action that will be taken includes:
  • Suspension, up to and including permanent suspension
  • Removal of credits
  • Removal of Commendations and other currency
  • Removal of Companion affection
I can only reiterate, if you discover an exploit, do not use it. Report it to the team immediately. You can do so via an in-game /bug or feel free to PM myself or Tait about it on the forums. Please, do not post about it publicly.

Thanks everyone. I will pass on updates as I have them.

-eric
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Pack Changes Coming With the Strategy Alliance Pack

Originally Posted by EricMusco ( Original Post ) | 07.12.2015 12:22PM
Hey folks,

As we moved into the launch of Fallen Empire, the Cartel Market team has been making continuous changes to improve the overall Cartel Market experience. Much of this based on the feedback from those of you right here in the forums. One of the pieces of feedback they received regarding new packs is that they felt a bit lean.

With the new Strategy Alliance Pack releasing tomorrow, they will be adding back the second Primary Slot to each pack. This is similar to how previous shipments worked. That means that the contents of this pack will look like:
  • Primary Slot (Mount, Armor)
  • Primary Slot (Mount, Armor)
  • Companion Gift
  • Jawa Junk
Thanks everyone, keep the feedback coming as the team looks to continue on improving packs.

-eric
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NiM Loot Issue / Update

Originally Posted by EricMusco ( Original Post ) | 07.12.2015 11:21AM
Hey folks,

I have a few updates to pass on regarding the current issues with Nightmare Loot Drops. First, we discovered there is a bug with the percentage chance of a 224 rated item dropping in any of our Nightmare Operations. We plan to address this when we release Chapter 10 (Game Update 4.1) scheduled in February. If we are able to address it sooner, Ill pass along an update.

Aside from that, we realized that we need to make a correction to our Operations and Flashpoints in Fallen Empire blog. Currently it states the following:
Nightmare Mode will also be available for all the Operations that had it previously, and will reward the same as the highlighted Hard Mode, as well as the unique mounts and titles available currently.

This statement is in error and needs to be corrected. When running a Nightmare Operation, there is a chance that a 224 item can drop, but it is not a guaranteed drop like the highlighted Hard Mode is. Nightmare Mode Operations will still drop their unique mounts and titles, and once fixed there is a chance to get 224 gear from them. It is by design that the best and most consistent way to gear up in Operations is to run the highlighted Hard Mode each week. Although they did certainly want to make sure there was a chance for greater reward from Nightmare!

We apologize for any confusion and will make sure that the blog is updated to reflect the correct information. I will pass on any further updates as I have them.

Thanks.

-eric
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Support Articles Are Moving

Originally Posted by EricMusco ( Original Post ) | 04.12.2015 02:23PM
Hey folks,

We wanted to give you a heads up on some moves that are happening with our support articles such as our Free-to-play FAQ and our Start at 60 support information. As of today, many of these articles can now be found on help.ea.com. Most of them are available in French and German as well.

Between today, and December 17th, we will continue to build up our support articles there, with the ultimate goal of having all of the support articles you would need present and searchable on help.ea.com in English, French and German. Finally, as of December 18th, if you are looking for any Support FAQs or articles you will need to head to that site as your primary destination. We will have migrated all of our support articles to help.ea.com at that time.

Thanks everyone.

-eric
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Maintenance: 8 December 2015

Originally Posted by TaitWatson ( Original Post ) | 04.12.2015 02:15PM
Hi everyone!

We will be taking the servers offline on December 8th in order to apply Game Update 4.0.3. The website will also be unavailable during this time.

Details:
DATE: December 8th, 2015
TIME: 5AM - 9AM PST (1PM - 5PM GMT)
VERSION: 4.0.3

Patch Notes will be published on Monday, December 7th.

Thank you for your patience as we maintain Star Wars: The Old Republic!
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#3 The Old Republic in December

Originally Posted by EricMusco ( Original Post ) | 02.12.2015 04:13PM
Quote:
Originally Posted by wingchaps View Post
What were the 4th Anniversary Rewards? I don't see anything there to click...
The rewards will be announced later this week, I will edit the link in when that happens. I accidentally left that part in the post, I removed it for now to avoid any confusion.

Thanks for catching that!

-eric
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#2 The Old Republic in December

Originally Posted by EricMusco ( Original Post ) | 02.12.2015 04:08PM
Quote:
Originally Posted by XiamaraSimi View Post
Psst Eric, i think someone shot a "for" out of your post with that snowball tank
Whoops, fixed!
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The Old Republic in December

Originally Posted by EricMusco ( Original Post ) | 02.12.2015 04:01PM
Hey folks,

There are quite a lot of things that will be going on in-game during the month of December. We wanted to share all of them with you so you know when to get in on the action.

Events
  • Dec 8 Dec 15: Relics of the Gree
  • Dec 8 Jan 5: Log in for 4th Anniversary Rewards! (click for more info)
  • Dec 15 Dec 22: The Rakghoul Plague
  • Dec 15 Jan 5: Life Day
  • Dec 18 Jan 1: Double XP
  • Dec 22 Dec 29: Bounty Contract Week
For Life Day this year we have made a few changes to the rewards. All previously available rewards, including some items previously only available on the Cartel Market, are available for purchase with Snow-Covered Parcels from the Master of Ceremonies on each Factions Fleet. Additionally, we have a few new Cartel Market items in honor of Life Day and one of them might be a tank that shoots snowballs, seriously.

Conquests
  • Dec 8: Relics of the Gree
  • Dec 15: Rakghoul Resurgence
  • Dec 22: Death Mark
  • Dec 29: The Balance of Power
That is everything coming to you in December. Dont forget about all of the subscriber rewards you can become eligible in January as well. Thanks everyone.

-eric
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