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Outfit slots - White and Green quality items no longer able to be dyed.

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Donnerstag, 14. Januar 2021 03:00
Veröffentlicht: Donnerstag, 14. Januar 2021 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 13.01.2021 11:08AM
Thanks to everyone who asked for updates on this thread!

We took a look and the dye slots on these old outfits are currently working as they should.

To give some context, these outfits were not built to accept dyes, and when the Outfitter was released, there was a bug that allowed dyes to be used on outfits that didn't have a dye slot. Unfortunately, these outfits didn't actually support dyes under-the-hood, and so in many cases, when dyes were used on outfits, the dye would not actually be applied, and the item would be consumed (it did work in some cases, though that was technically accidental).

Because we know dyeing is an important facet of character customization, in recent years we've leaned harder in the direction of making more and more outfits dyeable, but the older armors that were not created to support dyes will still remain so.
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Horrible server lag on Star Forge after maintenance...

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Donnerstag, 14. Januar 2021 03:00
Veröffentlicht: Donnerstag, 14. Januar 2021 03:00
Geschrieben von JackieKo
Originally Posted by JackieKo ( Original Post ) | 13.01.2021 12:35PM
Quote: Originally Posted by Pricia View Post
3-4 seconds lag on Ilum. Mailbox not loading. It's been lasting all day...
Moving this to the Bug Report sub-forum. Another thread regarding the lag issue exists here FYI. https://www.swtor.com/community/showthread.php?t=988446
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#2 Stonghold Title Plates

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Mittwoch, 13. Januar 2021 03:00
Veröffentlicht: Mittwoch, 13. Januar 2021 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 12.01.2021 10:07AM
Hi folks,

Thanks for your reports concerning the Stronghold Title Plates.

Our team is currently looking into it. I'll update you when I know more.
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#3 Maintenance: January 12, 2021

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Mittwoch, 13. Januar 2021 03:00
Veröffentlicht: Mittwoch, 13. Januar 2021 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 12.01.2021 10:24AM
Todays back-end maintenance has been extended with no ETA. We will update as soon as we have more info. Thank you for your patience.
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Login rewards ''Claim All'' crate bugged

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Mittwoch, 13. Januar 2021 03:00
Veröffentlicht: Mittwoch, 13. Januar 2021 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 12.01.2021 11:48AM
Hi Jagdulf,

Thanks for the report concerning the bug you encounter with the crate you received from the Login Rewards.

To help our team investigate this bug, could you directly create a bug report ticket? With a bug report ticket, all the information provided will directly go to our team.
  1. Click on the question mark icon on the main menu, (or press Ctrl + /).
  2. Select the Report Bug option.
  3. Make sure to give all the relevant information concerning your bug.
  4. Click on Submit.
In addition to that, I also have an additional question concerning the bug: when you moved the crate to your Legacy Hold, did you move it through the Legacy Bank?

Avoid for the time being putting that crate into the Legacy bank. Instead, open the crate to obtain the items, and then transfer those items. We have a fix coming with 6.2.1 to address this. I'll update you if there is any change.
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A pressing matter

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Mittwoch, 13. Januar 2021 03:00
Veröffentlicht: Mittwoch, 13. Januar 2021 03:00
Geschrieben von JackieKo
Originally Posted by JackieKo ( Original Post ) | 12.01.2021 12:10PM
Quote:
Originally Posted by DarkTergon View Post
and should be looked at by CM's.
We are aware and are in the process of gathering data. We are appreciative of everyone who have sent in reports.
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Character Transfer

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Mittwoch, 13. Januar 2021 03:00
Veröffentlicht: Mittwoch, 13. Januar 2021 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 12.01.2021 12:17PM
Hi AFadedMemory,

You were faster than me, but I've moved your thread to the bug report section. Here, your post will be more accurate than in the previous section.

Concerning your character transfer, you need to make sure that you're not a Guild Leader and you have enough space on the destination server. A few lockboxes can also prevent you from transferring a character.
More information about character transfer here: SW:TOR Character transfer.

As you already created Customer Support tickets, I invite you to wait for an answer from this team.
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Bioware, why was the change made to stop us customising returning story companions

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Mittwoch, 13. Januar 2021 03:00
Veröffentlicht: Mittwoch, 13. Januar 2021 03:00
Geschrieben von JackieKo
Originally Posted by JackieKo ( Original Post ) | 12.01.2021 01:30PM
Quote:
Originally Posted by TrixxieTriss View Post
Not that Ive found, which is why Im asking Jackie if she could get an answer from the team. If an answer has already been given, then I apologise and would greatly appreciate if someone can point me to the info.
Hi TrixxieTriss. Had to do some digging. Off the bat, if a companion is considered a guest companion, meaning that they have not permanently joined your party, and you equip them with items, you can lose them if you lose the companion or reset your quest. The change made was to prevent that loss from happening as we did not want players to lose those items.

Quote:
Originally Posted by AlrikFassbauer View Post
I begin to wonder what the definition of "guest" for a companion actually is ?
Guest companions can fall under two categories. One type of guest companion is that they are temporary and never officially join your party. The second would be that the company is considered a guest until they officially become your companion. That generally happens once an arc is completed.

I'm going to have additional conversations and see if a list can be made that categorizes companions as such, so it'll be helpful to know when you can or not customize them at all. It sounds like that would benefit players who are part of the RP communities as well. That might be a bit difficult to create as story affects this a bit, but I'll see what can be done.
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Accessibility Suggestions

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Mittwoch, 13. Januar 2021 03:00
Veröffentlicht: Mittwoch, 13. Januar 2021 03:00
Geschrieben von JackieKo
Originally Posted by JackieKo ( Original Post ) | 12.01.2021 03:31PM
Hi all,

Just like the title suggests, we would love to hear your suggestions for accessibility. I know that some threads already exist such as this one from Sewolf (http://www.swtor.com/community/showthread.php?t=988390) and I will be adding them here as I find them. Additionally, if y'all see any others, feel free to link them here or add your own suggestions below.

We cannot guarantee that every suggestion is going to be implemented, but we do want to hear about what can improve the game in terms of accessibility.
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Sorry but this is not Satele Shan

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Dienstag, 12. Januar 2021 03:00
Veröffentlicht: Dienstag, 12. Januar 2021 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 11.01.2021 05:42AM
Hi folks,

Thanks for the different reports concerning Satele Shan in the Companions & Contacts window.

As noted in the Game Update 6.2 - Known Issues, this bug is a known issue.
  • Satele Shan has the wrong bio description and portrait in the Companions & Contacts window.
Our team is currently looking into it. For now, there is no additional information. But, I'll update you when I know more.
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#3 Why I'm done with PvP

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Dienstag, 12. Januar 2021 03:00
Veröffentlicht: Dienstag, 12. Januar 2021 03:00
Geschrieben von JackieKo
Originally Posted by JackieKo ( Original Post ) | 11.01.2021 10:36AM
Quote:
Originally Posted by supertimtaf View Post

We may be a bit intimidating to Jackie, but I can only hope that she'll put through and stick with us longer than the other devs have been.
The majority of what I've read so far throughout the forums is valuable feedback even if the tone that's being written isn't sunshine and rainbows. I am empathetic to how players feel and I am learning a lot about their experiences. My only ask is that when players do offer feedback that it is constructive regardless if it is positive or negative in nature. People can be express their opinion even if it's negative; I just ask that it be done respectfully and that we remember there are human beings on the other side of the monitor =]

Quote:
Originally Posted by sithBracer View Post
Suuuuurrrrrreeee you are

How long have assassins been complaining about the garbage new ability that is so horrible no one even puts it on their bars? How long have we been complaining about phantom stride/holotraverse being broken? How long have we complained about the operative roll stuck bug?

I guess you only pay attention to #nerfAssassin threads, because you nerfed them pretty quickly huh.

I'm going to be honest, I can't tell what tone you're using in your post, but I'll start off on a fresh slate. I'm Jackie, and I started with the team in late November of last year. I don't know how long the concerns you brought up have been around, but if you would like to PM me some threads, I would like to look through them.

For everyone, I will likely reiterate this time and time again. I'm working to build the relationship and communication between player and dev team and vice versa. That takes time, but I hope you can see by the little changes that we've been doing around the forums is indicative of what we're trying to do to strengthen that bridge.
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