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The Bastion Server

Originally Posted by EricMusco ( Original Post ) | 05.09.2017 08:18PM
Hey folks,

We are looking into why the Bastion is unavailable. I will pass on info as I have it.

-eric
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#3 Maintenance: September 6th, 2017

Originally Posted by EricMusco ( Original Post ) | 05.09.2017 12:57PM
Quote:
Originally Posted by masterceil View Post
We gonna get a thread for September's planned downtimes like we did for August, or...?
Yup! I am just locking down timing of our maintenance for this month. It may be a day or two but I will have it up this week.

-eric
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#2 Maintenance: September 6th, 2017

Originally Posted by EricMusco ( Original Post ) | 05.09.2017 12:56PM
Quote:
Originally Posted by SebastiaanZ View Post
But still nothing on event extension? Cause you still owe us an answer on that.
Good question.

As indicated above, we are not planning to have a patch with our maintenance tomorrow and this means a few things:
  • We are not fixing the bug with Daily Area Missions, so those CXP rewards will remain crazy high for the time being.
  • The Umbara Stronghold exploit is still possible. Again, please avoid this exploit as we will be investigating and taken action once addressed.
  • We are unable to extend the "double" event.

Right now it seems likely we will have a patch on Tuesday of next week. If that happens I will let you know the status of the above bullets. We know there is great interest in seeing some more of the double event and we are looking at timing for that.

Thank you again for your patience this past week.

-eric
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Maintenance: September 6th, 2017

Originally Posted by EricMusco ( Original Post ) | 05.09.2017 12:14PM
Hey everyone!

We will be taking the servers offline on Wednesday, September 6th for back-end maintenance. The website will also be unavailable during this time.

Details:
DATE: 6 September 2017
TIME: 5:00AM - 9:00AM PDT (1200 - 1600 GMT)
VERSION: N/A

Thank you for your patience as we maintain Star Wars: The Old Republic!

-eric
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Server Restarts: Europe

Originally Posted by EricMusco ( Original Post ) | 04.09.2017 09:26PM
Hey folks,

We need to perform restarts for all servers in the European region to address an issue. We will be bringing the servers down in about 10-15 minutes from the time of my message and the restarts should take 45-60 minutes in total. Again, this only affects servers in Europe.

Thanks everyone. I will let you know when the servers are back online.

-eric
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#25 Game Update 5.4a

Originally Posted by KeithKanneg ( Original Post ) | 02.09.2017 07:02AM
Quote: Originally Posted by Tisaren View Post
In my opinion 'losing' 50 cents for not being able to play for one day, doesn't give me the right to demand anything. I just hope that BW will look at their quality control seriously and do everything they can to prevent **** like this happening in the future.
Thanks for this post. We messed up, we admitted it, we fixed it, and we tried to put this behind us. I totally agree with your statement about our internal processes and doing what we can to prevent this from happening again.

---Keith
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Guild panel even more broken now

Originally Posted by KeithKanneg ( Original Post ) | 01.09.2017 03:24PM
It's being reviewed by our QA team and they'll work with the Dev Team to get the issues addressed. No ETA at the moment.

Keith---
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#3 Umbara Stronghold Exploit

Originally Posted by EricMusco ( Original Post ) | 31.08.2017 05:58PM
Hey folks,

As a heads up, the fix for this exploit did not get implemented along with the patch issues we had today. That means that this is still possible until we address it next week. I just want to reiterate that you should avoid this exploit until it is fixed.

Thanks everyone.
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