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#2 New Spirit of Vengeance Flashpoint bug

Originally Posted by CommunityTeam ( Original Post ) | 14.12.2020 12:41PM
Hi everyone,

I have an update for you concerning the bug with the cutscene of the following step "Reinforce Jekiah Ordo and Secure the bridge" in the Spirit of Vengeance Flashpoint.

Our team is planning to fix it with tomorrow's maintenance. More information here: Maintenance: December 15, 2020.
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#3 Game Update 6.2 - Known Issues

Originally Posted by CommunityTeam ( Original Post ) | 14.12.2020 12:52PM
Hi folks,

Game Update 6.2a will be deployed tomorrow to fix known issues from the Spirit of Vengeance Flashpoint and Knights of the Eternal Throne.

More information here: Maintenance: December 15, 2020.
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Bugs within the German Localization

Originally Posted by CommunityTeam ( Original Post ) | 14.12.2020 01:21PM
Hi Rollercoast,

Thanks for the report concerning the German localization issues in the game.

I've transferred the information to our team. I'll update you in this thread when I have more information about those issues.
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#6 Another Challenger Enters the Fray

Originally Posted by JackieKo ( Original Post ) | 14.12.2020 02:10PM
Quote:
Originally Posted by RameiArashi View Post
Hi JackieKo.

Could you check on something for me?

I'm a little confused by post Echoes of Oblivion in game mail.

On two Jedi Knights who did not romance Scourge I received 2 copies of the same letter, each, from Scourge, I reported the duplicating of the letter as a bug but wasn't sure about the content. Though not romantic the tone of "I will follow your lead wherever it takes me" (not an exact quote) makes me wonder if it was in fact meant for a Jedi Knight that romanced him. That and the fact that my Jedi Consular did not get letters from Scourge but got a letter from Kira instead.
And the Jedi Knights did not get Kira's message.

Since I have yet to do the mission on a Trooper or Smuggler I don't know if each class gets different email or if Scourge is just sending email to Jedi Knights he's not meant to and Kira is not sending a letter she is meant to.

Thank you.

(Last run was on Sith Warrior so I think its time to go back to Pub and do Trooper)

Hi! I believe this will be fixed in tomorrow's patch. Please see the full list of patch notes here. http://www.swtor.com/community/showthread.php?t=987280
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#2 Forums Feedback

Originally Posted by JackieKo ( Original Post ) | 14.12.2020 03:06PM
Quote:
Originally Posted by Jdast View Post
Fair enough, but try to understand from my perspective. I reported about a specific bug in the new FP in two forums, the Bug Forum and this thread. I am pleased to read that it will be fixed w/ tomorrow's patch. I understand you justifiably worry about process, but I worry about results and outcomes. And, frankly, I accomplished what I wanted: The bug for Escape the Trap is now being explicitly acknowledged and is scheduled to be fixed.

Point being, I think I have you to thank for the bug getting reported, which only incentivizes people to report their concerns in GD, particularly when we know there is a BW rep reading the thread.

The question is -- do I have you to thank for sending that report (which is now languishing on page 4 of the Bug Forum)? Maybe, maybe not. But it wasn't until this morning that BW said a fix was in place, despite responding to other bug reports. At some point, there will always be the question of accounting for variation.

But as others have noted, absent BW representation in other forums...well, you know the answer.

I hope you can help change that culture b/c my posts here speak directly to improving the forums, albeit by way of example.

Dasty
I like process because in general, it works. (Of course, if it doesn't then you work to improve it). A good example of this is I cannot take solo credit for this bug being fixed because you posted about it in this thread.

Bugs are and should be reported in the appropriate channels (such as the Bug Report forum and reporting in game). They are prioritized and fixes are implemented. Players using the proper channels to report issues only helps everyone in the long run. If information is spread out everywhere and stored in places where we would not look for reports, then the process becomes that much slower.

This process also takes time. If a bug is reported, we need time on our side to determine all the Ws and H (the who, what, when, where, why, and how). While I understand players want an immediate response to everything they post, we do ask for patience while we investigate and figure things out on our side before we respond to something.

In short, you posting in the bug report forum is greatly appreciated. But posting the same thing under an OP that was specifically asking for a very different type of feedback could very easily get lost.

Both of us want productive and successful results and outcomes, so let's work together toward that.

PS: Don't thank me, thank the devs that went through reports and implemented the fix as quickly as possible
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HK-55 Mission removed from Cartel Market??

Originally Posted by DanielSteed ( Original Post ) | 14.12.2020 08:47PM
Quote:
Originally Posted by Xxytome View Post
Im seeing posts from the end of last month seeing that he was on sale. I went to look for him and the access mission isnt in my Cartel Market. Is this a bug? Or did they actually remove him?? I just joined the game a few weeks ago, finally got to the point of KOTFE that I can do it, and its gone entirely.
Hey Xxytome,

The "Shroud of Memory" unlock was temporarily removed from the Cartel Market. Recently a bug appeared during one of its cinematics which blocked players from progressing through the Chapter, so the team decided to temporarily remove it from the storefront. This is an issue we'll be addressing with tomorrow's maintenance. While the unlock may not back up on the Cartel Market the second maintenance is over, you can rest assured it'll be back up soon!

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#4 December In-Game Event Schedule

Originally Posted by DanielSteed ( Original Post ) | 14.12.2020 08:58PM
Hey everyone!

I just wanted to post a reminder that this week's Conquest is ending earlier according to our timing changes introduced with Game Update 6.2. From this point on, Conquests will now end at 11:00am GMT with the next Conquest beginning a hour later at 12:00pm GMT.

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Help them out here. The Forge is Broken.

Originally Posted by CommunityTeam ( Original Post ) | 11.12.2020 07:49AM
Hi folks,

Thanks for your different reports about the fact that players are not receiving a lightsaber from The Forge.

Our team is aware of the issue and currently looking into it. I'll update you when I have more information.
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KotFE Chapter VI: The Dragon's Maw Cutscene Keeps Freezing

Originally Posted by CommunityTeam ( Original Post ) | 11.12.2020 07:53AM
Hi all,

Thanks for taking the time to report the bug you all encounter in the cutscene of Chapter VI: The Dragon's Maw.

Our team is currently working on it. I'll update you in this thread when I have more information from our team.
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Chapter 1: Wrath and Ruin Walker cutscene bug. Impossible to progress

Originally Posted by CommunityTeam ( Original Post ) | 11.12.2020 08:03AM
Hi TrixxieTriss,

The bug you're reporting about the Walker bug in Chapter I: Wrath and Ruin is a known issue:
  • The cinematic of the Speak to the Voss Commando step in Chapter I: Wrath and Ruin does not play as intended, blocking the players from progressing in the Chapter.
Our team is aware of the issue and currently working on it. I'll let you know when I have more information.
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Chapter 5, KoET

Originally Posted by CommunityTeam ( Original Post ) | 11.12.2020 08:08AM
Hi arturambros,

The bug you encounter in Chapter V: Ascension is a known issue:
  • The cinematic after being in the Droid at the "Defend the Companions" step in Chapter V: Ascension is not triggering, preventing players from progressing in the Chapter.
More information concerning the known issues here: Game Update 6.2 - Known Issues
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Echoes of Oblivion -- DIALOGUE BUG

Originally Posted by CommunityTeam ( Original Post ) | 11.12.2020 10:45AM
Hi Eyvaera,

Thanks for the report concerning the bug with the line of your Smuggler in Echoes of Oblivion.

Our team is currently looking into it. Unfortunately, I don't have additional information to provide you, but I'll let you know when I know more.
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