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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Samstag, 12. Dezember 2020 03:00
Veröffentlicht: Samstag, 12. Dezember 2020 03:00
Geschrieben von JackieKo
Originally Posted by JackieKo ( Original Post ) | 11.12.2020 10:53AM
Hello everyone, hope youre all having a happy Friday. For those who may not know, Im Jackie, and I just recently joined the community team here!

The reason I am making this post is to get a feel for what parts of the forums I can help improve, check in on, etc So I am asking for your feedback and guidance on that. I do already have a small list based off of what I saw in my intro post. That includes:

Updating stickies/older posts
Being more active in general
Giving the PVP side of the forums some love

Feel free to leave links here of threads I can check out as well! Lastly, please give me details. If you say the forums need help, I need to know additional info as to what you mean by that statement.

I will ask for your understanding in that these types of environment changes do not happen overnight, but part of my job is to understand community sentiment and help the community thrive as a whole. That takes time.

To reiterate, this post is focused on feedback regarding the forums. As always, please keep feedback as constructive as possible. I love good vibes! Looking forward to getting to know you all!


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PvP reward points. Why did you change it? Will CMs answer their paying customers?

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Samstag, 12. Dezember 2020 03:00
Veröffentlicht: Samstag, 12. Dezember 2020 03:00
Geschrieben von JackieKo
Originally Posted by JackieKo ( Original Post ) | 11.12.2020 12:05PM
Quote: Originally Posted by EllieAnne View Post
I know we have a thread somewhere but this one is to call out the CMs TO DO YOUR JOB.
You want us to PvP? Fine. Then why did you de-incentivise playing PvP but eliminating any points if your side loses?
Going beyond that, now that you see that your idea has failed and now less people are playing unranked PvP is there any talk of changing it back?
Hi EllieAnne,

Wanted to address a couple of points you made in your OP. First, a good majority of the changes made were to improve healthy play and reduce the toxicity that was increasing over time. "Lose farming" was a pretty big factor that we not only discouraged but also wanted to keep out of PVP as a whole.

Secondly, Im Jackie, and Im the newest addition to the community team. Im still learning about the community culture here, so Im spending a great deal of time in the forums. While I understand frustrations that players may have from time to time, I would like to encourage that posts made in the future are made with the intent to have a healthy conversation regardless if they are with staff or with other community members.

Given that I started with the team a week ago, Im certain you did not know I even existed. So with this knowledge, I hope that our future interactions can start off on a better foot. I am working on improving the communication from the team to the players and vice versa overall. While I may not be able to answer every question thrown at us, I will be doing my best to ensure that voices are heard from both parties.

Lastly, you mention a thread that already exists in your OP. Could you point me in the right direction on how to find that? I would like to take a look at that thread so I can get a better understanding of PVP players feedback.

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Can't Clear Debris - Chapter VIII KOTET

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Freitag, 11. Dezember 2020 03:00
Veröffentlicht: Freitag, 11. Dezember 2020 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 10.12.2020 04:17AM
Hi folks,

The issue you encounter in Chapter VIII: End Times at the step "Clear the debris" is a known issue:
  • The cinematic after being in the Walker at the "Clear the debris" step in Chapter VIII: End Times is not triggering, preventing players from progressing in the Chapter.
Our team is currently looking into it. I'll update you when I have more information concerning this bug.
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Satele Shan ? Or is it Sana-Rae ? Or perhaps Revan ?

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Freitag, 11. Dezember 2020 03:00
Veröffentlicht: Freitag, 11. Dezember 2020 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 10.12.2020 08:33AM
Hi ytrenor,

Thanks for the report concerning the bug on Sana-Rae in the Companion Window.

Our team is aware of this bug and is currently looking into it. I'll update you when I have more information.
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BUG: Shroud of Memory (6.2) [T#38271755]

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Freitag, 11. Dezember 2020 03:00
Veröffentlicht: Freitag, 11. Dezember 2020 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 10.12.2020 08:41AM
Hi folks,

Sorry to read that you encounter an issue at the step "Speak to the Shroud" of the Shroud of Memory Chapter.

Our team is currently looking into it. For now, there is no additional information, but I'll update you when I know more.
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KOTET : Chapter 1: Wrath and Ruin.

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Freitag, 11. Dezember 2020 03:00
Veröffentlicht: Freitag, 11. Dezember 2020 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 10.12.2020 10:42AM
Hi Rimeld,

BalckeN is right, the issue you're reporting is a known issue:
  • The cinematic of the Speak to the Voss Commando step in Chapter I: Wrath and Ruin does not play as intended, blocking the players from completing the Chapter.
Our team is currently looking into it. I'll update you when I have more information.
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#2 Game Update 6.2 - Known Issues

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Freitag, 11. Dezember 2020 03:00
Veröffentlicht: Freitag, 11. Dezember 2020 03:00
Geschrieben von EricMusco
Originally Posted by EricMusco ( Original Post ) | 10.12.2020 05:31PM
Hey folks,

Based on your reports we know that solo-mode of Spirit of Vengeance is definitely quite a bit harder than it should be. We were able to get some quick fixes in which are live now (no patch to download)! They are:
  • Bask Sunns Uppercut Ability has been disabled.
  • Rass Ordo's companion influence level has been increased from 1 to 25.
Additionally, we are actively working on a patch to address a number of other issues, look for more details on that tomorrow or Monday. Thanks!

-eric
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Game Update 6.2 - Known Issues

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Donnerstag, 10. Dezember 2020 03:00
Veröffentlicht: Donnerstag, 10. Dezember 2020 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 09.12.2020 10:00AM

Here are the current known issues for Game Update 6.2:
  • The Spirit of Vengeance Flashpoint
    • Cancelling the cinematic after interacting with any of the three consoles at the Defeat Sunn Bask step in the Spirit of Vengeance Flashpoint - Solo-Story Mode will block players from triggering the cinematic again.
    • The door in the Seekers Vigil - Archives is blocking players from progressing in the Spirit of Vengeance Flashpoint after being defeated by the Ashad Sharpshooters.
    • Bask Sunns and Heta Kols corpses remain after their surrendered versions appear in the Spirit of Vengeance Flashpoint.
    • The health of Gorga Brak in the Spirit of Vengeance Flashpoint - Story and Veteran Mode is the same as on Master Mode.
    • The final boss Heta Kol of the Spirit of Vengeance Flashpoint - Master Mode is returning with full health in the second phase of combat.
    • The final boss Heta Kol of the Spirit of Vengeance Flashpoint - Master Mode is not dropping any set bonuses or tacticals.
    • The Bask Sunns Uppercut Ability in the Spirit of Vengeance Flashpoint deals much more damage than intended.
    • Bakk Sunns Nimble Rush Ability is only interrupted by the Restrained targets the first time.
    • The Spirit of Vengeance Flashpoint - Story Mode cannot be shared with group members.
  • Echoes of Oblivion
    • Players who didnt romance Theron Shan receive the Echoes of Oblivion Mission mail intended for players who are in a romance with him.
  • Knights of the Eternal Throne
    • The cinematic of the Speak to the Voss Commando step in Chapter I: Wrath and Ruin does not play as intended, blocking the players from completing the Chapter.
    • The cinematic after being in the Droid at the "Defend the Companions" step in Chapter V: Ascension is not triggering, preventing players from progressing in the Chapter.
    • The cinematic after being in the Walker at the "Clear the debris" step in Chapter VIII: End Times is not triggering, preventing players from progressing in the Chapter.
    • The cinematic before the Valkorions encounter at the Locate the Holocron step in Chapter IX: The Eternal Throne does not play, blocking the players from completing the Chapter.
  • Login Rewards
    • If a player claims all the rewards from tier 2 with the Claim all button, it will not move the Fleet Commendation to the inventory and display the following error message You have no use for this item.
  • Others
    • The final boss in the Objective Meridian Flashpoint - Master Mode isnt dropping any set bonuses or tactical.
    • The visual effect of the Furious Gladiator's Assault Cannon's bayonet has the wrong angle.
    • The Flashpoint Weekly Missions progression has been reset to 0. Players who had 3 out of 5 completed are reset to 0/5.
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#2 Stuck in "quick play mode" after patch. Download done, but I can't play my characters

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Donnerstag, 10. Dezember 2020 03:00
Veröffentlicht: Donnerstag, 10. Dezember 2020 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 09.12.2020 10:14AM
Hi all,

Thanks for the report concerning the "Quick Play" bug you all encounter.

Our team is aware of this bug and is currently looking into it. I'll update you when I have more information.
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#3 Maintenance: December 9, 2020

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Kategorie: Developer Forum Posts
Zuletzt aktualisiert: Donnerstag, 10. Dezember 2020 03:00
Veröffentlicht: Donnerstag, 10. Dezember 2020 03:00
Geschrieben von CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 09.12.2020 11:09AM
Hi all,

For players on Steam, here is a workaround which helped players with the same issue:
  • Steam Settings - Downloads - Clear Download Cache Then you will re-log and that will make the patch ready to download.
Let me know if it worked for you.
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