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#5 Why did you nerf Fractured Uprising CxP?

Originally Posted by EricMusco ( Original Post ) | 08.03.2017 10:27AM
Hey folks,

I talked with the team to get the scope of what Mission rewards are changing with 5.2. As some of you guessed in the thread, the following Missions are also having their CXP values reduced:
  • KOTFE - Chapter 1
  • KOTFE - Chapter 2
Those two along with Fractured are the only Mission rewards that are seeing major changes in 5.2. However, there are other Missions which are receiving minor tweaks as well. Just to set an expectation, beyond 5.2 we will continue to make Mission reward adjustments based on time spent vs reward. Our goal is quite simple, if you play a type of content, you should receive fairly consistent rewards across that content, difficulty, based on time spent.

Example: If you want to play story mode Uprisings, we want all Uprisings to give you relatively the same reward for the time you spend playing them. If an Uprising takes 5 minutes, it should give around 1/5th the reward of one that takes 25 minutes. Obviously that won't be exact, but you get the idea.

If I learn of any other CXP changes happening in 5.2 (or in the future) I will pass them on. Thanks everyone.

-eric
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Unstable Arbiters Lightsaber for Direct Sale

Originally Posted by EricMusco ( Original Post ) | 07.03.2017 10:50AM
Hey folks,

Later today we are going to be adding the first ever Platinum rarity item to the Cartel Market for direct sale, the Unstable Arbiters Lightsaber. The single-handed saber is going to be on sale from today, Tuesday 3/7 through next Tuesday 3/14 at the price of 7,600 Cartel Coins.

Before the item is posted we wanted to let you about why we are offering a Platinum item at all and the rationale for its price.

Why put up a platinum item for direct sale?
Since the introduction of Cartel Market packs we have had requests to allow more items, especially our rarest items, to be bought directly with Cartel Coins. The desire is to pay for the item and avoid the random nature of Cartel packs. For some time now, we have been direct selling more Cartel pack items and our data shows its a popular method of acquiring specific items from the Cartel Market. Yet, we have been cautious of doing this with Platinum items, as these items are intended to be exceptionally rare and we need to ensure we do not cause them to be undervalued, especially for players who got them from packs.

Why the price of 7,600 Cartel Coins?
Its a lot of Cartel Coins, but this sale is directed at those players who have the resources to acquire the item. The price is set higher than current Hypercrates and previous Gold rarity items to help maintain the rarity of the Unstable Saber. We may discover that direct selling Platinum items erodes their value, and that will have an impact on how we handle these sales in the future. Basically, this is a test and we wanted you to be aware of what we are doing and why.

The net result for us is we want to see if this is something our players have interest in. While ensuring it doesnt undermine the value for players who already have one and see how receptive everyone will be to us continuing to rotate other Platinum items into the Cartel Market in the future. More than likely, we would not direct sale Platinum items until theyve been unavailable from Cartel Packs for a number of months. This will also help maintain their rarity for a fairly long time.

Thanks everyone.

-eric
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#3 Why did you nerf Fractured Uprising CxP?

Originally Posted by EricMusco ( Original Post ) | 06.03.2017 05:15PM
Hey folks,

Here is what happened. This change is intended, it just wasn't supposed to happen until 5.2. That is the reason it was missed in the patch notes.

In 5.1.2 we made a lot of adjustments to the rewards that come from Missions. Our goal was to rebalance these Missions to account for difficulty, number of players, and time spent. In 5.1.2, these were all buffs. We wanted to make these experiences better while the event was running.

As most people know, Fractured was far and away the best source of CXP for Uprisings. We did need to bring it in line with the other Uprisings for time spent to reward ratio. However, we were planning to do this after the event was over so that we didn't nerf any activities while it was running. Unfortunately the change got picked up early and went live in 5.1.2.

I will work on getting it added to patch notes and I apologize for it being missed. It is our goal that CXP gains are based on time, difficulty, and group size, with that in mind I will let you know of any future changes which are planned.

-eric
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So What Happened Saturday Night!

Originally Posted by EricMusco ( Original Post ) | 06.03.2017 04:59PM
Hey folks,

Good question. On Saturday night we had a hardware failure and the redundancy that was supposed to kick in, didn't. This caused our login service to become unavailable which stopped many players from getting into the game and unable to access the website. Players who were already in-game were not impacted.

The website being down during this time is why you didn't see any communication on the forums, it was only on social media.

Thank you again for your patience as we worked through the issue this weekend!

-eric
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#8 Tier 1 3 Changes Coming in 5.2

Originally Posted by EricMusco ( Original Post ) | 06.03.2017 09:53AM
Quote:
Originally Posted by docbenwayddo View Post
You should probably change that "Rank 1" to a "Rank 30" because people will be quick to assume you mean Tier1 and you've already said rates improve as Ranks increase within Tiers. And also because Rank 1 has no crate.
Your first crate is at Rank 2.
Gold star for you docbenwayddo! This is what I get for making posts first thing in the morning. I have made your suggested edits .

-eric
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#7 Tier 1 3 Changes Coming in 5.2

Originally Posted by EricMusco ( Original Post ) | 06.03.2017 09:16AM
Hey folks,

I got clarification on exactly how the changing drop rates will work based on questions we got in the thread.

If I have Crates before 5.2, will their drop rates adjust after the Update comes out?
They will not change with the Update.

After 5.2, is the drop rate determined when you get the Crate or when you open it?
The drop rate is determined when you acquire the Crate, what is in the Crate is determined when you open it. The Crate you got at Rank 1, will always Rank 1 drop rates, but you can still change Discipline before opening it to adjust the contents appropriately.

In short, the system is built in a way that we want you to open the crates as you get them, there is no gameplay benefit to holding them.

Thanks everyone.

-eric
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#6 Tier 1 3 Changes Coming in 5.2

Originally Posted by EricMusco ( Original Post ) | 03.03.2017 02:05PM
Quote:
Originally Posted by docbenwayddo View Post
So it's prudent to never open any crates until you are almost out of a tier?
It is my understanding that after 5.2 Command Crates drop rates are determined by the Rank you acquire them, not the rank you open them.

I am working with the team to get a full understanding of this interaction. I should have more info Monday but I don't believe you can "game it" by opening them at certain levels. I will let you know.

-eric
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#5 Tier 1 3 Changes Coming in 5.2

Originally Posted by EricMusco ( Original Post ) | 03.03.2017 01:55PM
Quote: Originally Posted by teclado View Post
I really appreciate all this communication.

One concern that I have is that the "devil is in the details" as they say. I know you already covered the questions about actual drop rates. I'm not too concerned about that, since the wording you used gives us a pretty good idea.

My concern is with the above underlined section. Using an extreme example, what if "close to the top of your tier" means e.g. Command Rank 89 / 90? In other words, the drop rates stay flat until you are almost out of your tier. Then of course once you get past that tier, the drop rates go back to the normal low level. If you got unlucky with your one crate, it would be very possible for you to see little to no benefit from this change. So, my opinion on this depends entirely on the numbers, creating a range of opinion anywhere from "YAY" to "ewww."

I know this was an extreme example and I seriously doubt that this will happen, but I'm just trying to get a point across. Thanks!
Fair question! No, it is not that extreme. Using Tier 1 as an example: Command Rank 50 would have better drop rates than 1 and 80 would have better rates than 50, etc.

-eric
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#4 Tier 1 3 Changes Coming in 5.2

Originally Posted by EricMusco ( Original Post ) | 03.03.2017 10:22AM
Oh! Someone asked me this on Twitter and I wanted to make sure it is captured here as well. The contents of your Command Crates is determined when you open them (think of how it works with Disciplines). So any Tier 1-3 crates you have prior to 5.2 will have the adjusted drop rates if you open them after 5.2 goes live.

-eric
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