You bring up a great point, we absolutely want you guys to help us by providing feedback on PTS. Interestingly, we never experienced the Eternal Championship issue when we tested it on our internal QA servers, but move it to PTS and boom, the door stopped working. Right now, we are attempting to reproduce that bug internally, so we can address it and get PTS back online. This way you guys can help us continue testing Eternal Championship.
Second, you dont put content onto the PTS before tested internally SOOOO that it can be tested by other players when it goes onto PTS .