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Bioware Developer Forum Posts

Subscriber rewards showing as 'Claimed' in Galactic Seasons as Preferred Player

Originally Posted by JackieKo ( Original Post ) | 04.06.2021 09:24AM
Originally Posted by Paziqi View Post
So my subscription just expired, and I plan on leaving it that way for a couple of weeks. I've been working through GS, and overall kind of enjoy it. But I noticed as I'm progressing that now that my subscription has ended, the subscriber rewards are being auto set to 'claimed', even though I haven't, and can't, claim them. The FTP rewards remain unclaimed until I click on the button. I am also not receiving any of these auto-claimed rewards, and I don't think I should be.

Now, my understanding from the news article they posted was that while I won't be able to claim those rewards while unsubscribed, when I do re-subscribe, I will be able to go and claim the rewards for the levels I have completed. But this makes it look like that is not the case. I'm thinking my best option right now is to just stop playing the game, since I don't want to lose out on some of those subscribers rewards, and I get GS points just for logging in. I'd rather not do that though.

So, does anyone know, is this how it is supposed to work? And these auto-claimed subscriber rewards will switch back to unclaimed when I resubscribe? Or is this some bug that has already cheated me out of a couple rewards, and will continue to do so if I keep logging in?
Hi Paziqi,

You won't lose those sub rewards as they are not truly claimed. Once you are a sub again, you will be able to claim them.

I'll be moving this thread over to the Bug Reports sub-forum so we can track it. Thanks for flagging this.
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