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Are Credit Spammers ever going to be dealt with?

Originally Posted by EricMusco ( Original Post ) | 31.01.2017 10:13AM
This is a topic we have certainly talked about quite a bit in the past. Our fight against credit spammers is always on-going and something that will be tricky to ever resolve 100%. Sometimes we wait to take action to take down entire "rings" of sellers at one time, other times we take more direct frequent action, typically against compromised accounts.

We know it can be frustrating and it is something we are constantly looking to address. Always report them when you see them, it helps us immensely in taking them down.

-eric
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SWTOR Forums Bugged Right Now?

Originally Posted by EricMusco ( Original Post ) | 31.01.2017 10:09AM
Quote:
Originally Posted by Talon_strikes View Post
This just happened about 10 minutes ago. The website suddenly logged me off. I tried to post something and got the "you may not be logged in" page. Tried logging in, it would take me to the https://account.swtor.com/user page, and if I tried going somewhere else it would instantly log me out. Deleting the cache and cookies didn't work, but I logged off from the panel at the top-right corner and logged back in on the home screen and managed to post this.
We had a blip of weirdness on our side too. Everything seems to be running fine now though, let us know if any you notice any other issues.

-eric
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#4 Galactic Command Gearing Roadmap - Coming This Week

Originally Posted by EricMusco ( Original Post ) | 31.01.2017 08:49AM
Quote:
Originally Posted by Screaming_Ziva View Post
I still don't see how this is going to be possible. As things are right now, aren't we supposed to be averaging one crate every hour according to them? Is anyone even currently earning one crate an hour without farming Fractured with a premade group of 4?
Our goal at launch was 60 minutes per crate. Right now we are seeing times both below and above that goal with an average time per crate being little higher than our target, but not much. It is one of the data points we looked at to plan for our new target. Which if you are math savvy, our new goal is you will get crates twice as fast as before (or more).

For reference, people doing aggressive CXP farming are already doing so at a rate quite a bit faster than every 60 minutes. Our new targets are that someone will get a crate every 30 minutes, without a boost.

-eric
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#3 Galactic Command Gearing Roadmap - Coming This Week

Originally Posted by EricMusco ( Original Post ) | 31.01.2017 08:28AM
Quote:
Originally Posted by snave View Post
Hi Eric,

I'm not some fancy game developer but these changes would seem to encourage players to not play the game until they're implemented. For example, if someone said to me there was an expected price drop in something I'm looking to buy in a month then I'd probably just not buy it for a month.

Now I've never developed an mmo so excuse me if I'm oversimplifying things here but why on earth would a player not just unsub and then resub when you finally get around to fixing this clearly broken from implementation system?

I've never managed a shoe shop so maybe I'm missing the instant "keep paying money for the game" part of this post but all I read is:

1: Stop playing the game for now, do something else! We'll reward your time far better soon (tm)
2: Please stop PvPing! If you do it in a month you'll get much greater rewards - And for the love of God don't buy anything for the next 6 weeks
3: You know those alts we massively encouraged to level for 12x XP and DvL? Well leave them on the shelf for a while longer and perhaps we'll help them.

Any chance you could possibly address these pretty gosh darn valid concerns?
These are pretty gosh darn valid concerns .

It is fair to say that if someone solely cares about gearing their character, they would consider waiting for these changes to go in place before playing. That is why we had a few goals in making my post yesterday:
  1. We are being open that changes are coming.
  2. We are going to provide details on what is changing, and when, so that you know what to expect.
  3. We want to start rolling these changes out ASAP. I said the changes will start in the next few weeks, but the goal is the first changes will happen very soon (likely next week).
If someone really wants to wait for changes to take affect before playing, that's ok! However, I think there is other fun to be had without just gearing their 70 (level an alt to 70 in prep for the changes, finish up legendary status, etc).

-eric
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#2 Galactic Command Gearing Roadmap - Coming This Week

Originally Posted by EricMusco ( Original Post ) | 30.01.2017 04:39PM
Quote:
Originally Posted by TUXs View Post
I thought that was the goal of 5.1?
The goal of 5.1 was to give a method for people to supplement Galactic Command so that aside from Command Crates, they could work towards a specific piece of gear. We did that through introducing Unassembled Pieces and Unassembled Tokens. We also added the start of some help for Legacies with Command Tokens as a Legacy Currency and the Legacy Perks.

5.1 was just the start of the changes though, and my post above was to let you know when to expect more specifics!

-eric
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Galactic Command Gearing Roadmap - Coming This Week

Originally Posted by EricMusco ( Original Post ) | 30.01.2017 04:05PM
Hey folks,

In one of my previous posts I highlighted that beyond the changes we made in Game Update 5.1 that there are more coming. By Friday of this week I am going to make a forum post highlighting a roadmap of changes you can expect to address the feedback you have raised around gearing in Galactic Command. These changes will be starting in the next few weeks and will go through to Game Update 5.2. They are intended to address the following:
  • Greatly increase the rate at which you earn Command Crates. Our goal is that you earn one Crate every 30 minutes, or less (on average).
  • Looking at improvements we can make to Unassembled Components and Unassembled Pieces.
  • Make gearing more alt-friendly.
That isn't a comprehensive list, but it gives you an idea of some of the things we are looking to address based on your feedback. Just in case I was quiet about Galactic Command for a few days I want you to know that we are listening and more changes are coming. Look for my post later this week!

Thanks everyone.

-eric
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Galactic Command Gearing Roadmap

Originally Posted by EricMusco ( Original Post ) | 30.01.2017 04:05PM
Hey folks,

In one of my previous posts I highlighted that beyond the changes we made in Game Update 5.1 that there are more coming. By Friday of this week I am going to make a forum post highlighting a roadmap of changes you can expect to address the feedback you have raised around gearing in Galactic Command. These changes will be starting in the next few weeks and will go through to Game Update 5.2. They are intended to address the following:
  • Greatly increase the rate at which you earn Command Crates. Our goal is that you earn one Crate every 30 minutes, or less (on average).
  • Looking at improvements we can make to Unassembled Components and Unassembled Pieces.
  • Make gearing more alt-friendly.
That isn't a comprehensive list, but it gives you an idea of some of the things we are looking to address based on your feedback. Just in case I was quiet about Galactic Command for a few days I want you to know that we are listening and more changes are coming. Look for my post later this week!

Thanks everyone.

-eric
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#6 January 26th Livestream Wrap-up

Originally Posted by EricMusco ( Original Post ) | 27.01.2017 01:29PM
Quote:
Originally Posted by JennyFlynn View Post
A few questions, story/companion related;

- If my Jedi Knight elects to side with the Empire to obtain Quinn and because tbqfh, she's beyond frustrated with the Republic, then according to Charles' this MAY affect future companion recruitment... does that mean she won't be able to get ANY of the future Republic-sided companions, or just some? Iresso was mentioned as an example and it would make sense for him not to wish to join a 'traitor' but Lord Scourge for example, the Jedi Knight's own companion, realistically he wouldn't/shouldn't care. Hell he'd probably rejoice so what of companions like him, will he become off-limits too if my JK sides with the Empire? Perhaps leave the option open in all cases and just have comps like Iresso express a certain disdain with like, 1-2 extra conversational steps to reel him in or convince him.

- What of our already recruited companions such as Theron and Aric Jorgan, if we're Jedi/Smug/Trooper but side with the Empire in 5.2, will we lose them? Or say Pierce in a reversed situation if your Sith chooses the Republic.

- I assume romances with Elara/Quinn will be resumed in this new patch?
- That is a bit of a complicated question so let me work on it. We will get the answer out before 5.2 so you are informed for the choice!
- The choices you make in 5.2 will not impact Companions that you already have.
- Yes, Warriors and Troopers will be able to continue their romance with these Companions. However, note that it is possible that some of your past decisions could come back to impact your relationship

-eric
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#5 January 26th Livestream Wrap-up

Originally Posted by EricMusco ( Original Post ) | 27.01.2017 12:33PM
Quote:
Originally Posted by Psychopyro View Post
Eric I sent you a PM with a couple things... One thing I want to point out on another issue though, if you guys ASK for feedback on the forums, can you PLEASE inform the moderators? One of the things you ASKED for feedback on got moved to the shredder box of the suggestion forum that you guys NEVER read or respond to.
Fear not, they are just doing their part! We absolutely read the suggestion box forum so don't worry about ideas/feedback not being seen there.

-eric
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#4 January 26th Livestream Wrap-up

Originally Posted by EricMusco ( Original Post ) | 27.01.2017 12:17PM
Quote:
Originally Posted by Jerba View Post
My two questions are:
  • Is it required to complete the KotET story/Iokath daily area before doing the Operation? (Primarily asking because players have multiple alts for raiding, but not all characters have done the story)
  • Will the operation be available in both 8-man and 16-man mode? Charles talked about Story/Veteran/Master Mode but didn't mention 16-man.
--I am checking into that now, I will get back to you.
--Yes there will be 8 and 16 man.

-eric
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#10 Suspending Game Logins

Originally Posted by EricMusco ( Original Post ) | 27.01.2017 11:24AM
Hey folks,

Last note on the exploit for today. We fully believe that the issue is resolved at this point. However, parts of it are tricky to verify with absolute certainty. If you happen to notice that you are able to use this exploit at any point going forward, please cease using it and contact me privately, immediately. Reminder, here is what was happening:
Quote:
Originally Posted by EricMusco View Post
Alright friends, let's talk about why we had the emergency maintenance. There was an issue that when someone in certain zones completed a Mission and hit the accept button to complete it, they would receive the rewards but the Mission wouldn't actually complete. This meant someone could infinitely hit the accept button over and over again and reap those rewards.

This created a bad situation for two reasons. First, it was extremely exploitable. Two, someone could get stuck where they couldn't progress because of their Mission not completing.
Thanks everyone!

-eric
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