Originally Posted by Psychopyro

You should take individuals who play ops and ask them their play times and have them form a "PUG" group... I'm sorry but this is a mistake you make OVER AND OVER....

I cannot stress enough that if you want to make the OPS more accessible, you need to see how well an actual PUG can do it. Regular OPS groups and Guilds that play together will come in screaming it's too easy, you will overtune it, and you will lock out whom you said in the stream was your intended target for SM OPS...