Bioware Developer Forum Posts

#4 Game Update 5.4a

Originally Posted by EricMusco ( Original Post ) | 31.08.2017 10:40AM
Quote:
Originally Posted by Armagius View Post
Hi Eric,

I hope you are aware that you are killing European prime time due to that? In all due respect, I try to figure out the posts and the language on this forum if SWOTR were unavailable during US prime time.

May I suggest a simple rollback and get back to testing? Its a sane and customer-friendly decision. Forcing the servers to stay down without knowing whats going on leads nowhere - except to anger of your fanbase.

Sincerely,

someone
Unfortunately, a rollback is not simple. It is not out of the realm of possibility, but it would have some pretty serious impact to some players. Including the need to redownload the entire game if they patched 5.4a. That would certainly not be optimal.

We aren't taking any options off the table, but first we need to understand what the issue is and the best way to address it. Our goal is to get the game back online as soon as possible.

-eric

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