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#3 Can't load game

Originally Posted by TaitWatson ( Original Post ) | 18.10.2015 10:45AM
Hey everyone!

We have completed the switch to a different ISP, and are showing recovery across all of the West Coast servers.

If you're still having problems logging in, back all the way back your desktop and open the Launcher again and attempt to connect.

Thank you for your patience!

-Tait
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#2 Can't load game

Originally Posted by TaitWatson ( Original Post ) | 18.10.2015 09:19AM
Hey everyone!

As an update, it looks like one of our ISPs is having some trouble right now, which is likely causing the issue. We are working to get traffic switched onto a different ISP, which should resolve the issue.

-Tait
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Can't load game

Originally Posted by TaitWatson ( Original Post ) | 18.10.2015 08:52AM
Good morning, all!

We are investigating the causes of the "infinite loading screen" that many people are seeing.

I will keep you updated!

-Tait
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Harbinger Down

Originally Posted by TaitWatson ( Original Post ) | 18.10.2015 03:59AM
Hey everyone,

The team is diligently working on getting The Harbinger back online, but I currently don't have an ETA. I'll let you know when I get any updates!

-Tait
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#3 Companion Affection Achievements in Fallen Empire

Originally Posted by EricMusco ( Original Post ) | 06.10.2015 12:34PM
Hey folks,

I wanted to pass on some information regarding changes to Companion Achievements in Knights of the Fallen Empire. As many of you know, Affection is being changed to Influence to coincide with your Character's Alliance. Due to this, we are going to be removing all of the "Reach Max Affection" Achievements from the game, along with the Achievement points which they have granted. We didn't want to create a situation where a very large number of Achievement points was no longer accessible. You can click the spoiler tag below to see a full list of all of the Achievements being removed.

As a note, the Achievements for "Loyalty to the [Class Name], which were granted for maxing Affection for all of that Classes Companions are going to be changed as well. Now, you will complete that Achievement by completing the "Kill x enemies with x as your active Companion" Achievements. To make up for the loss of Achievement points made via these changes, we have also adjusted the following:
  • We have increased the point values for the Kill 1,000 Achievements from 5 to 20.
  • We have added a new Devotion to the [Class] Achievement for completing all of the Kill 1,000 Achievements for a given Class/Faction. When completed, you will be granted the Imperial/Republic Squad Commander title respectively.
  • We have added Kill x Achievements for both ship droids.
Thanks!

-eric

Here is the full list of Achievements being removed:
Spoiler

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#2 Companion Affection Achievements in Fallen Empire

Originally Posted by EricMusco ( Original Post ) | 06.10.2015 01:12PM
Quote: Originally Posted by azudelphi View Post
Will the new Squad Commander and Devotion to X titles be retroactive if we have the kill 1000 enemies achievements pre-4.0?

Edited to reflect both titles.
Yup!

Quote: Originally Posted by Pietrastor View Post
Does it mean there won't be any new Influence achievements either (i.e. "Reach Influence 10 with Lana")?
That is correct, there are no Influence Achievements planned to be live in Fallen Empire. However, we certainly could add them in the future (and have them be retroactive).

-eric
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Companion Affection Achievements in Fallen Empire

Originally Posted by EricMusco ( Original Post ) | 06.10.2015 01:45PM
I have seen some questions about the Global Legacy Unlocks tied to Companions (the Presence bonus and reduced CD on Heroic Moment). Those are remaining exactly the same, so the benefit is still there for maxing your companions Affection and completing their storylines.

-eric
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#3 Conquest Reward Issues and Fallen Empire

Originally Posted by EricMusco ( Original Post ) | 06.10.2015 03:37PM
Hey folks,

We have read a few threads about issues with Conquest rewards not being granted and acknowledge there is definitely an issue with that system. As a result, beginning on October 20th when we launch Early Access to Knights of the Fallen Empire, we will turn off Conquest events for at least the following month. Once we resolve the issue, we will let you know when to expect Conquest events to return.

For those who have not received this weeks Conquest rewards, were reviewing the situation and will give you an update soon.

As a note, it is likely that over the next few weeks leading up to Fallen Empire there may be continued issues with Conquest rewards being granted. If you choose to participate in Conquests between now and 4.0, please be aware you will not receive your Conquest rewards when the Conquest ends. There is no need to file a Customer Service ticket. We will attempt to grant them to those that have earned them in the coming weeks.

Thank you for your understanding.

-eric
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#2 Crafting Changes in Fallen Empire

Originally Posted by NickAvola ( Original Post ) | 07.10.2015 03:27PM
Hey, team! Long time no see

A lot of great questions here. I'll pass along some clarification from the Developers, regarding the endgame crafting portion of this blog:

"There will be two new endgame purple mats:
Conquest Mat called Strategic Resource Matrix.
Operation Mat called Dark Matter Catalyst.

The Conquest Mat can only be acquired by completing your personal conquest goal.
The Operation Mat can only be acquired by killing bosses in Operations.

The Conquest Mat is used to craft Endgame equivalent gear. This gear is initially trainable from your trainer. You can then reverse engineer it to Storymode-equivalent gear, and again to Hardmode-equivalent gear.
This gear is un-moddable, Bind-on-Equip, and slightly better than the gear found on the vendors.
Mods and Relics cannot be crafted.

The Operation Mat is used to craft raid gear and mods. This gear requires you to acquire the raid item first to reverse engineer.
Only Mods, Relics, Implants, and Earpieces can be crafted with this material.
Unlike previous versions, the empty raid shells are not reverse engineerable."

Hope that helps -- keep the feedback coming!

Best,
Nick
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Please tell me you're not stealing my character slots...

Originally Posted by EricMusco ( Original Post ) | 14.10.2015 08:35AM
Hey folks,

Thank you for catching this. The AHQ post stating that it reverts to 14 was in error, as many of you have pointed out that should say 16. That was a typo, we have passed it onto the team over there to have it corrected. Apologies for setting off alarm bells!

-eric
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