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#14 Maintenance: November 8th, 2017

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Category: Developer Forum Posts
Last Updated: Thursday, November 9th, 2017
Published: Thursday, November 9th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 09.11.2017 12:10PM
Quote: Originally Posted by dimonictrolha View Post
How we Looking for star forge eric?
Still in process, can't really give an accurate ETA yet. I am hopeful to have one soon though.

-eric
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#12 Maintenance: November 8th, 2017

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Category: Developer Forum Posts
Last Updated: Thursday, November 9th, 2017
Published: Thursday, November 9th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.11.2017 11:17PM
Here is some additional information on what we worked to address. As players started logging into the EU servers we noticed that we began getting alerts for players with more than 500 items in their CM item stashes. Even though it was only a handful of players, we quickly stopped new logins to begin investigating why we were getting the alerts. There was a small issue which we could address quickly to avoid any possible player impact. That is what we corrected and tested, leading to EU coming back online (we also pushed the fix to the NA servers to avoid the issue there when it comes online).

That's the info on what we did with EU.

Thanks!

-eric
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#11 Maintenance: November 8th, 2017

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Category: Developer Forum Posts
Last Updated: Thursday, November 9th, 2017
Published: Thursday, November 9th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.11.2017 11:06PM
EU is coming online once again! We are going to make sure the dust has settled as we continue to verify everything in NA on our side. Then we will bring NA up. I will pass on timing as I have it.

-eric
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#10 Maintenance: November 8th, 2017

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Category: Developer Forum Posts
Last Updated: Thursday, November 9th, 2017
Published: Thursday, November 9th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.11.2017 10:56PM
Quote: Originally Posted by BethDD View Post
Thank you Eric for keeping us updated, I take that the US will be awhile longer? I just tried and still was not able to log in. I may have misunderstood what you said but I noticed that the information thing went down.
We will be testing the fix on EU since that is where we noticed the issue. Once that is confirmed we will bring EU back online first to ensure nothing else jumps out. Then we will wrap up on NA and get it live as quickly as we can comfortably do so. Hopefully those two timeframes won't be too far apart. Still waiting on an ETA on my side.

-eric
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#9 Maintenance: November 8th, 2017

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Category: Developer Forum Posts
Last Updated: Wednesday, November 8th, 2017
Published: Wednesday, November 8th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.11.2017 10:49PM
Quote: Originally Posted by supertimtaf View Post
Thanks for the answer. Peoples were concerned about a possible rollback due to the Legacy Overflow working strangely, will there be anything like this ?
(I think you should also explain how this overflow works, i've seen multiples person search for it without finding it )
Nothing we are looking into should have any type of rollback implications, no fear there. As for Legacy Storage, simply put your Legacy should now be a combination of all of your existing ones within that set of origin servers that combined. If this would cause Storage to be full it will go into overlfow which you can access via a flashing red button in your inventory.

-eric
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#8 Maintenance: November 8th, 2017

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Category: Developer Forum Posts
Last Updated: Wednesday, November 8th, 2017
Published: Wednesday, November 8th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.11.2017 10:34PM
Quote: Originally Posted by supertimtaf View Post
Well, the shutdown notice just went on for Darth Malgus.
Any info about this ?
Yup! We are going to bring EU fully offline to deploy a possible fix, there won't be a patch to download. We will then go through some verification steps and work to get it back online (along with getting NA rolling).

-eric
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#7 Maintenance: November 8th, 2017

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Category: Developer Forum Posts
Last Updated: Wednesday, November 8th, 2017
Published: Wednesday, November 8th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.11.2017 10:21PM
Quote: Originally Posted by BadTouchLove View Post
Joining late(and too lazy to read everything), I see all severs are offline and no ETA as of yet, correct?
This is correct. Investigating the issue and solutions (if needed). No ETA at this time though.
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#6 Maintenance: November 8th, 2017

Details
Category: Developer Forum Posts
Last Updated: Wednesday, November 8th, 2017
Published: Wednesday, November 8th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.11.2017 10:09PM
Quote: Originally Posted by juliushorst View Post
What's wrong? There's like 170 people on Malgus fleet and I was able to secure my companion by playing three warzones in the last hour. Everything seems to be dandy, plenty of people, no lags, main still has her name...
What you are saying is pretty true. From what we can see, pretty much everything looks to be going well. We saw some possible issues with a handful of characters and so we are exercising a heavy dose of caution and checking into it before we open the flood gates.

Unrelated, I am seeing some questions about server types (PvE, PvP). Reminder that we no longer have server types, you can join the instance of your chosen gameplay type on any server. If you see those types noted somewhere that is in error and I will pass on that info to have it removed.

-eric
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#5 Maintenance: November 8th, 2017

Details
Category: Developer Forum Posts
Last Updated: Wednesday, November 8th, 2017
Published: Wednesday, November 8th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.11.2017 09:48PM
Quote: Originally Posted by BenKatarn View Post
What about people who are already online, putting stuff back into their legacy cargo holds etc? Should we stop?
We caught the issue as people were logging in (from our side) which is why we are suspending logins. If you are already on, you're fine. Carry on, if we need to take the server down we will get everyone off the server at that time.

-eric
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