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#2 Harbinger Temporarily Unavailable

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Category: Developer Forum Posts
Published: Thursday, September 3rd, 2015
Written by TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 03.09.2015 07:01AM
Hey again!

We are bringing The Harbinger back online now, and any issues you have had with transfers and character deletions should be resolved. If you continue to have problems, please let me know!

If you were attempting to transfer and encountered a problem, the transfer should clear in the next 15 minutes or so. In order to ensure that these go through without issue, transfers will remain offline for another 15 minutes.

Thanks!

-Tait
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Harbinger Temporarily Unavailable

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Category: Developer Forum Posts
Published: Thursday, September 3rd, 2015
Written by TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 03.09.2015 06:40AM
Hey all!

In order to address an issue with character transfers and deletions on the Harbinger, we have taken the server offline temporarily.

I will keep this thread updated as we make progress on the issue!

Thanks for your understanding,

Tait
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#3 Any ETA on the new information about KotFE?

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Category: Developer Forum Posts
Published: Wednesday, September 2nd, 2015
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 02.09.2015 01:36PM
Quote:
Originally Posted by Reno_Tarshil View Post
The story blogs arn't for the veterans. They are for people who need a bit of a short story to explain the storyline of each class without actually doing the story.
This is part of it for sure. Also, since in Fallen Empire you have the ability to start at level 60, these blogs will be a resource where you can learn about the Class stories as well!

-eric
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#2 Any ETA on the new information about KotFE?

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Category: Developer Forum Posts
Published: Wednesday, September 2nd, 2015
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 02.09.2015 12:12PM
Quote:
Originally Posted by TUXs View Post
Huh...nice! I'm anxious to see how big these changes are!

I assume the recaps are a recap of their 1-60 class story? So...spoilers I imagine?
Yup! We are going to call that out in the blogs as well that they are spoilery to the 1-50 Class stories.

-eric
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Any ETA on the new information about KotFE?

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Category: Developer Forum Posts
Published: Wednesday, September 2nd, 2015
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 02.09.2015 10:44AM
Hey folks!

I know there are some questions about when you are gonna have some new Fallen Empire information, so here are some scheduling tidbits on what you can expect.

Our plan right now is that starting this week, over the next four weeks, we will be releasing three Class related blogs each week. One blog, will cover the Class changes which the mirrors are receiving. The other two blogs will be a full recap of those Classes stories, told from the SWTOR Encyclopedia. So, for this week you will be getting:
  • The Class changes coming to Knights and Warriors*
  • A recap of the Sith Warrior story.*
  • A recap of the Jedi Knight story.*
*The schedule this week will be a little different from the next few weeks.

We will then mirror this over the next three weeks for the other set of Classes. I will let you know if for some reason that changes. I know there are other questions pending, and we are working on other posts and blogs to cover those topics as well. You will see those published over the next few weeks as we move towards the launch of Fallen Empire! Thanks.

-eric
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#2 Ongoing Patching Issues

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Category: Developer Forum Posts
Published: Tuesday, September 1st, 2015
Written by TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 01.09.2015 03:09PM
Hey all,

We believe that the issues with ISPs rerouting traffic to invalid servers is mostly resolved, based on information communicated to us by our ISP. You should see a marked improvement.

If you're still having trouble, contact our Customer Support department for further assistance.

Thanks!

-Tait
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Ongoing Patching Issues

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Category: Developer Forum Posts
Published: Tuesday, September 1st, 2015
Written by TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 01.09.2015 12:58PM
Hi all,

As many of you have guessed, we have identified that the cause of the ongoing patching issues for some EU-based user are ISP related, and you will need to contact your ISP and let them know that download requests to cdn-patch.swtor.com are being routed to invalid download (edge) servers.

We will continue investigating to find any potential workarounds (but please don't change your host file). Once we have a proven workaround, we will post it here.

Thank you for your understanding!

-Tait
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Modifying your host file to alleviate patching issues

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Category: Developer Forum Posts
Published: Monday, August 31st, 2015
Written by TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 31.08.2015 09:43AM
Hey everyone,

We have gotten word from our Customer Support and Patcher teams that some people are changing their host files in order to attempt to resolve patching issues. Please do not do this. This "troubleshooting step" originated from players and does not always work and can cause further problems due to getting corrupted files from cached servers. Additionally, if you edit your host files, our CS teams cannot help you get it back into a good state.

If you're having trouble patching, please reach out to CS for assistance instead of following unverified and potentially complicating steps. You can reach them at:
  • USA: 1-(855)-345-2186
  • UK: (0203) 0141 826
  • Germany: (0221) 8282 9212 (Phone support available from 09.00 CET - 21.00 CET)
  • France: +33 (0) 4 81 68 10 51 (Phone support available from 09.00 CET - 21.00 CET)

Thanks,

Tait
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#8 August Livestream Wrap-up

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Category: Developer Forum Posts
Published: Friday, August 28th, 2015
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 28.08.2015 01:27PM
Quote:
Originally Posted by Kurin View Post
Eric, players should not know anything about this new stat "Influence" for which you speak...unless they were doing some data mining. Can you please elaborate? What is it? How do you raise it?
Hey Kurin,

Some keen eyed viewers noticed this as a part of our Livestream last night, that is why I made the switch in reference from affection. Also as a reminder, let's all be careful on the forums when referencing datamined content.

Influence in simple terms, is affection under a different name. There were some system reasons why we made the name change but ultimately it functions in largely the same way. We will likely talk more about Influence when we talk about your Character's Alliance.

-eric
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#7 August Livestream Wrap-up

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Category: Developer Forum Posts
Published: Friday, August 28th, 2015
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 28.08.2015 12:01PM
Quote:
Originally Posted by EricMusco View Post
  1. Yes.
  2. Level and Presence. What Presence does is increase damage, healing output, and total health of your Companions.
  3. Yup!
  4. Yup again.
  5. The plan right now is they will be mailed to you when they come off your Companion in 4.0.
One added note for the second bullet (I have seen this asked as well) Influence will also add to a Companions combat effectiveness.
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#6 August Livestream Wrap-up

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Category: Developer Forum Posts
Published: Friday, August 28th, 2015
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 28.08.2015 11:58AM
Quote:
Originally Posted by Kazyon View Post
Will companion bonuses still affect crafting?
No they will not. Now all Companions will simply just be better at Crew Skills the higher their Influence is.
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