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#4 What's this about 500 CC for subbing by July 7th?

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Category: Developer Forum Posts
Last Updated: Wednesday, July 20th, 2016
Published: Wednesday, July 20th, 2016
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 20.07.2016 01:36PM
Hey folks,

First off, I want to apologize for the delay in response to this! I know that many of you were left in the dark on this issue and that is on me. With that being said, I did want to make sure I had answers before I came into the thread, and I do!

I poured through the thread and manually passed on many of your account names for investigation, with the goal of getting to the bottom of any issues that might be present. In doing so, we were able to discover exactly what happened and I can confirm that some of you were definitely missed in the 500 Cartel Coin promotion grant.

Our plan right now is to spend today isolating exactly which remaining accounts were eligible and qualified. Then starting tomorrow through Friday, we will begin granting coins to the remaining accounts. I will post tomorrow when the grants have begun.

Thank you all for your patience and for posting your information in this thread so that we could investigate the issue.

-eric
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Modification de la date de sortie du Chapitre 16 : le 11 aot au lieu du 28 juillet

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Category: Developer Forum Posts
Last Updated: Wednesday, July 13th, 2016
Published: Wednesday, July 13th, 2016
Written by BenIrving
Originally Posted by BenIrving ( Original Post ) | 13.07.2016 12:41PM
Bonjour tous !

Lors de notre dernier LiveStream producteur, nous avions annonc que le Chapitre 16 : La bataille d'Odessen sortirait le 28 juillet (avec un accs anticip le 26). Mais nous avons finalement dcid de dcaler la date de sortie au 11 aot (accs anticip le 9). Ce chapitre reprsente le paroxysme de l'histoire Fallen Empire et nous voulons tre certains qu'il aura l'impact motionnel que l'histoire mrite. Nous prendrons ce temps pour pousser l'histoire plus loin et donner au chapitre final de Knights of the Fallen Empire une fin digne de ce nom. Une fin qui, dans la tradition de toutes les grandes histoires Star Wars, vous donnera envie d'en voir plus ! Merci de votre patience, nous avons hte de dcouvrir tous vos commentaires aprs la sortie.

Mme si nous dcalons la date de sortie, nous vous assurons que nous prendrons toutes les mesures ncessaires pour qu'il n'y ait pas de problmes d'accs le moment venu :
  • Les joueurs qui se sont qualifis pour la rcompense d'abonn en juillet recevront celle-ci le 26 juillet.
  • Les joueurs ayant obtenu l'accs anticip en s'abonnant avant le 1er juillet pourront accder au chapitre le 9 aot.
  • Les joueurs abonns au 28 juillet auront accs au Chapitre 16 lorsqu'il sera disponible le 9 aot.

Nous avons hte de partager le Chapitre 16 avec vous et vous donner la chance d'affronter votre destin en incarnant l'tranger. Nous vous remercions pour votre soutien sans faille !

Ben
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Genderter Verffentlichungstermin von Kapitel 16: vom 28. Juli auf den 11. August

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Category: Developer Forum Posts
Last Updated: Wednesday, July 13th, 2016
Published: Wednesday, July 13th, 2016
Written by BenIrving
Originally Posted by BenIrving ( Original Post ) | 13.07.2016 12:40PM
Hallo miteinander!

Bei unserem letzten Produzenten-Livestream haben wir angekndigt, dass Kapitel 16: Die Schlacht von Odessen am 28. Juli erscheinen soll (frhzeitiger Zugang am 26. Juli). Wir geben heute bekannt, dass wir die Verffentlichung auf den 11. August verschieben mssen (frhzeitiger Zugang am 9. August). Das Kapitel ist der groe Hhepunkt der Fallen Empire-Story und wir mchten absolut sichergehen, dass die Geschichte das hochemotionale Finale bekommt, das sie verdient. Wir werden die Zeit nutzen, um noch hrter daran zu arbeiten, dass das letzte Kapitel von Knights of the Fallen Empire ein gebhrendes Ende hat ein Ende, das ganz in der Tradition groer Star Wars-Geschichten, euer Verlangen nach noch mehr weckt! Danke fr eure Geduld. Wir freuen uns schon auf euer Feedback, sobald das Kapitel erschienen ist.

Wir verschieben zwar die Verffentlichung, knnen euch aber versichern, dass wir alle notwendigen Schritte unternehmen, um sicherzustellen, dass es keine Zugangsprobleme gibt, wenn das Kapitel da ist:
  • Spieler, die im Juli fr die Abonnement-Belohnung qualifiziert waren, erhalten ihre Abonnement-Belohnung fr Juli wie gehabt am 26. Juli.
  • Spieler, die als Abonnent am 2. Juli fr den frhzeitigen Zugang berechtigt sind, werden ab dem 9. August frhzeitigen Zugang zum neuen Kapitel haben.
  • Spieler, die am 29. Juli Abonnent sind, erhalten frhzeitigen Zugang zu Kapitel 16, wenn es am 9. August erscheint.

Wir freuen uns schon darauf, wenn ihr mit Kapitel 16 beginnen knnt, um euch eurem Schicksal als Fremdling zu stellen - danke fr eure tolle Untersttzung!

Ben
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Chapter XVI Release Date Change: Moving from July 28 to August 11

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Category: Developer Forum Posts
Last Updated: Wednesday, July 13th, 2016
Published: Wednesday, July 13th, 2016
Written by BenIrving
Originally Posted by BenIrving ( Original Post ) | 13.07.2016 12:39PM
Hey everyone,

During our last Producer Livestream we announced that Chapter XVI: The Battle of Odessen would go live on July 28th (early access on the 26th); as of today we have decided to move the release to August 11th (early access on the 9th). This Chapter reveals the climactic ending to the Fallen Empire story and we want to make sure it delivers the emotional impact that the story deserves. We are going to take this time to push it further in an effort to bring the Knights of the Fallen Empires final Chapter to a fitting ending one that, in the tradition of all great Star Wars stories, leaves you wanting more! Thank you for your patience and we look forward to hearing your feedback post release.

Although we are moving the date, we want to reassure you that we are taking the necessary steps to ensure that you will not have any access issues when the time comes:
  • Players who qualified in July for the Sub Reward will still receive the July Subscriber reward on July 26th.
  • Players who qualified for early access by being a Sub on July 1 will still have early access to the Chapter on August 9th
  • Players subscribed as of July 28th, will be granted access to Chapter XVI when it goes live on August 9th.

We are looking forward to sharing Chapter XVI with you and give you the chance to face your destiny as the Outlander - Thank you for your continued support!

Ben
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Dark Vs. Light Packs in the Cartel Market

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Category: Developer Forum Posts
Last Updated: Tuesday, July 12th, 2016
Published: Tuesday, July 12th, 2016
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 12.07.2016 10:06AM
Hey folks,

I wanted to let you know that later on today we will be introducing the Cartel Market version of the Dark Vs. Light packs, on sale for 250 Cartel Coins. These packs are very similar to the Dark Vs. Light event rewards, except for a few differences. Here is a comparison of each pack:

Dark Vs. Light Event Packs
  • Packs and items are Bind on Pickup
  • All items unlock in collections
  • Each pack contains one pack item and one misc. item
  • No chance cubes

Dark Vs. Light CM Packs
  • Packs and items are Bind on Equip (following normal lockout timer)
  • All items unlock in collections
  • Each pack contains one pack item, one grand chance cube, one companion gift, and Jawa Junk

Thanks everyone!

-eric
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#2 What's this about 500 CC for subbing by July 7th?

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Category: Developer Forum Posts
Last Updated: Friday, July 8th, 2016
Published: Friday, July 8th, 2016
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.07.2016 01:13PM
Quote:
Originally Posted by SteveTheCynic View Post
OK, but my question is simple, and not exactly either of those.

I've been a subscriber for a while now (since September 2015 or so), and I saw this offer in my launcher. I didn't do anything to subscribe (why would I?). Will I get the coins?
Good question!

There were a few different promotions! Not all of them were targeted specifically at new subscriptions, so it does sound like you would get the coins as well.

-eric
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Downtime: 12 July 2016

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Category: Developer Forum Posts
Last Updated: Friday, July 8th, 2016
Published: Friday, July 8th, 2016
Written by TaitWatson
Originally Posted by TaitWatson ( Original Post ) | 08.07.2016 10:38AM
Hey everyone!

We will be taking the servers offline on Jul 12th in order to perform back end updates. As there are no client-side changes, there wont be a version number or download associated with this maintenance.

Details:
DATE: 12 July 2016
TIME: 6:00AM - 9:00AM PDT (1400 - 1700 BST)
VERSION: N/A
DOWNLOAD: N/A

Thank you for your patience as we maintain Star Wars: The Old Republic!
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What's this about 500 CC for subbing by July 7th?

Details
Category: Developer Forum Posts
Last Updated: Friday, July 8th, 2016
Published: Friday, July 8th, 2016
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.07.2016 08:38AM
Hey folks,

Just to alleviate any confusion, I am seeing two questions in this thread to address:

How do I receive the bonus coins?
Similar to last time, this was a targeted promotion. If you saw the promo in your launcher and subscribed, you are eligible for it. As a reminder, always keep your eyes open for new promotions appearing in the launcher!

When will I receive the bonus coins?
If you were eligible and subscribed by the cutoff, the coins will be granted over the next few days. The hope is to have all of the coins granted today, but they should be granted in full by early next week.

Thanks everyone! Apologies for any confusion.

-eric
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Please do something about credit spammer mail

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Category: Developer Forum Posts
Last Updated: Wednesday, July 6th, 2016
Published: Wednesday, July 6th, 2016
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 06.07.2016 02:54PM
Hey folks,

I just wanted to stop in and let you know that we are aware of and monitoring the in-game spam mail that has been occurring since the DvL event started. We are looking into solutions to address this issue.

As a reminder, always report any spam mail that you receive. This is very important for our ability to monitor where the spam mail is coming from and take action against those accounts.

Thanks.

-eric
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