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#4 Stuck in "quick play mode" after patch. Download done, but I can't play my characters

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Category: Developer Forum Posts
Last Updated: Saturday, December 19th, 2020
Published: Saturday, December 19th, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 18.12.2020 10:07AM
Hi folks,

Here is a new workaround to fix the Quick Play issue without re-downloading the whole game:

If youre stuck at the Select Character screen with the Quick Play message (upper right) follow those instructions:
  1. Open a new Launcher (do not close the game, keep it on the Select Character screen).
  2. Log in, but DO NOT PRESS PLAY ON THE LAUNCHER.
  3. Come back to the first window with the Select Character screen, you will notice that the Quick Play message is no longer visible.
    • If the Character Play buttons are still greyed out: Open the Select Server window with the Server Selection button (bottom left) and select any server (including the one youre already on).
  4. You should now be able to choose your character.
Note: You will need to follow these steps each time you launch the game.


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#3 Hugged Wookies from last year don't count for new Hug 1500 Wookies achievement?

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Category: Developer Forum Posts
Last Updated: Saturday, December 19th, 2020
Published: Saturday, December 19th, 2020
Written by JackieKo
Originally Posted by JackieKo ( Original Post ) | 18.12.2020 10:54AM
Quote:
Originally Posted by snave View Post
If only we had people to moderate the forums 🤔

Me addressing the post outright is a form of moderation. There is also a way of reporting a problematic post and that gets set to our team for review. If you want to recommend other ways to moderate the forums, feel free to PM, but I am I asking now that responses here are on topic with the OP.

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#2 Hugged Wookies from last year don't count for new Hug 1500 Wookies achievement?

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Category: Developer Forum Posts
Last Updated: Saturday, December 19th, 2020
Published: Saturday, December 19th, 2020
Written by JackieKo
Originally Posted by JackieKo ( Original Post ) | 18.12.2020 11:18AM
Quote:
Originally Posted by LasagnaSurfer View Post
A pejorative is used against a person; this achievement is not a person. That is a legitimate work to characterize that idea, concept and this horrible achievement which is a crime against humanity.


Use of that term in a derogatory sense or insulting manner is not acceptable regardless if it is used against a person. I am asking that it not be used here in this space. And again, I ask that posts in this thread remain on topic.

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Theron romanced still doesn't get mail

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Category: Developer Forum Posts
Last Updated: Saturday, December 19th, 2020
Published: Saturday, December 19th, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 18.12.2020 11:33AM
Hi YaddleTwo,

Theron Shan might be using a slow mail service? His mail can take some time before reaching you.

Another player claimed that it took 72 hours before receiving his mail here: Bugged Satele Shan info in Contacts + other things.
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Spirit of Vengeance still broken

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Category: Developer Forum Posts
Last Updated: Saturday, December 19th, 2020
Published: Saturday, December 19th, 2020
Written by JackieKo
Originally Posted by JackieKo ( Original Post ) | 18.12.2020 12:11PM

Hi everyone, just wanted to address this post. We could use a little more info regarding each of your experiences. What would be most ideal is if you could please write an in-game bug report when you are experiencing the issue. Additionally, could you also provide the specs you are using. Some questions we have are-

-Was the phase left at any point or was the FP played in one go without interruption?

-How much dedicated VRAM is available?

This info will help out a lot! Thanks!

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A fans view of the SWTOR Community

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Category: Developer Forum Posts
Last Updated: Saturday, December 19th, 2020
Published: Saturday, December 19th, 2020
Written by JackieKo
Originally Posted by JackieKo ( Original Post ) | 18.12.2020 04:55PM


Hi Monjinx,

Wanted to say thank you for the post and that I did read it. I can't speak to everything you listed here as I'm still learning as much as I can in many areas. I do want to say that my being here is to support different pockets of the community. It goes without saying that this year has been full of overcoming challenges and adapting to new processes. All I can ask right now is allow us (the community team) time to process and evaluate 2020 so that we can set our goals, expectations, etc... for the new year.

I've said this before and I will reiterate. I'm here to help bridge a lot of the communication between dev and player and vice versa. Changes will not be made overnight, but I hope that with time, you and others can see that we are striving to build up this community. Again, thanks for posting.

Also, I appreciate the avocado reference.
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#2 Help them out here. The Forge is Broken.

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Category: Developer Forum Posts
Last Updated: Friday, December 18th, 2020
Published: Friday, December 18th, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 05:28AM
Quote: Originally Posted by Spartanator View Post
I ended up also having this issue. Hoping we get some information on whether or not we have to re roll characters or will be retroactively given the quest/item.
Hi Spartanator,

Unfortunately, it's not retroactive.

If you didn't receive the lightsaber after completing The Forge, you need to directly contact our support team. Don't forget to provide the name of the character affected when you contact them.
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#2 Missing Legacy Weapon/Gift from Making Lightsaber

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Category: Developer Forum Posts
Last Updated: Friday, December 18th, 2020
Published: Friday, December 18th, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 05:31AM
Hi Spartanator,

As mentioned in the following thread: Help them out here. The Forge is Broken, you need to contact the support team to get this weapon.

When contacting them, do not forget to give the name of the character who didn't receive it.
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Cartel Market Item BUG: Fallen Revan's Lightsaber

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Category: Developer Forum Posts
Last Updated: Friday, December 18th, 2020
Published: Friday, December 18th, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 05:57AM
Hi STELLA_AQUILUS,

Thanks for your feedback concerning the Fallen Revan's Lightsaber.

Similar to the Redeemed Revan's Lightsaber, our team is currently working on a fix for this weapon so it illuminates just like all the other lightsabers. This fix is currently targeting 6.2.1.
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Bugged Satele Shan info in Contacts + other things

Details
Category: Developer Forum Posts
Last Updated: Friday, December 18th, 2020
Published: Friday, December 18th, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 07:44AM
Hi folks,

Thanks for the different reports concerning the bug you encounter.

Concerning Satele Shan's bio and image, our team is currently looking into it.

For the different mails received during "Echoes of Oblivion", those should be now fixed with our latest Game Update 6.2a. For more information, here is the link to the patch notes: Game Update 6.2a Patch Notes.

If you didn't receive your monthly Cartel Coins yet, do not hesitate to contact our support team: How to contact Star Wars: The Old Republic (SW:TOR) support.
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Regarding the lightsaber bug -

Details
Category: Developer Forum Posts
Last Updated: Friday, December 18th, 2020
Published: Friday, December 18th, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 07:56AM
Quote:
Originally Posted by AmorandaAdamah View Post
Hi -
So I recruited a new player and he was trying SWTOR out as a Jedi.
This was, of course, during the 'never did get that lightsaber' bug that I didn't know was a bug until we completed the quest.
I'm wondering if he'll be able to get that light saber or should he scrap that toon and start a new one. I'd hate for him to do that because I'm trying to get him to sub...
Anyone have any suggestions?
Thanks!!
Hi AmorandaAdamah,

As the grant is not retroactive, you should contact our support team if you didn't receive the lightsaber from The Forge.
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Hugged Wookies from last year don't count for new Hug 1500 Wookies achievement?

Details
Category: Developer Forum Posts
Last Updated: Friday, December 18th, 2020
Published: Friday, December 18th, 2020
Written by CommunityTeam
Originally Posted by CommunityTeam ( Original Post ) | 17.12.2020 10:02AM
Quote: Originally Posted by DerBlutigeNeuner View Post
Hello,

why does the progress from hugging Wookies last year not count towards the newly added Hug 1500 Wookies achievement? I've hugged 1000 Wookies last year and yet it says 0/1500 Wookies hugged -.-
Hi everyone, this is working as intended. We have passed along your feedback regarding this Achievement.
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