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#11 Queues on East Coast Servers

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Category: Developer Forum Posts
Last Updated: Friday, July 14th, 2017
Published: Friday, July 14th, 2017
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 14.07.2017 01:14PM
Quote: Originally Posted by teclado View Post
As a Harbinger resident, I'm not really sure what to do with myself. A non-harbinger server is having issues? Whaaaa?? I almost feel like they should just power down Harby as well, 'cause it just doesn't feel right.

Keith, I hope you feel the love, in spite of all the angry video gamers. Just laugh it off and keep on doing what you do.
Thanks! Servers should be up soon!
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#9 Queues on East Coast Servers

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Category: Developer Forum Posts
Last Updated: Friday, July 14th, 2017
Published: Friday, July 14th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 14.07.2017 12:58PM
We are getting a bit closer. We are almost to the point of having things back up for us to test their stability. If everything goes well, roughly a 20 minute ETA.

-eric
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#8 Queues on East Coast Servers

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Category: Developer Forum Posts
Last Updated: Friday, July 14th, 2017
Published: Friday, July 14th, 2017
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 14.07.2017 12:37PM
I agree. It's been a terrible week. The new servers are causing us a lot of grief and we are trying to get them stabilized. Obviously, it's very disappointing as we thought we finally resolved the issues a couple weeks ago. Then added to the issues we caused this week we fully understand your frustration with us. At this point we are focused on getting everything properly restarted. We will keep you apprised.
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#7 Queues on East Coast Servers

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Category: Developer Forum Posts
Last Updated: Friday, July 14th, 2017
Published: Friday, July 14th, 2017
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 13.07.2017 10:39PM
Quote: Originally Posted by ObscureEmpyre View Post
My guild was doing an EC HM run, and we were fighting Kephess when the server abruptly went offline. I demand compensation! I demand the next time we encounter that Kephess he be wearing a pink too-too just for comedic effect! Seriously, you guys should consider doing something like that for April Fools.
Or made up to look like Kai Zykken!

-Keith--
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#6 Queues on East Coast Servers

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Category: Developer Forum Posts
Last Updated: Thursday, July 13th, 2017
Published: Thursday, July 13th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 13.07.2017 09:51PM
Jedi Covenant is live again! Also, the queue issues on the other east servers should now be resolved.

Thank you everyone for your patience.

-eric
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#5 Queues on East Coast Servers

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Category: Developer Forum Posts
Last Updated: Thursday, July 13th, 2017
Published: Thursday, July 13th, 2017
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 13.07.2017 09:45PM
Quote:
Originally Posted by Constantious View Post
We have any kind of ETA on Jedi Covenant ?
We're doing some checks now, assuming that goes well we are getting close!

-eric
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#4 Queues on East Coast Servers

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Category: Developer Forum Posts
Last Updated: Thursday, July 13th, 2017
Published: Thursday, July 13th, 2017
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 13.07.2017 09:27PM
Quote: Originally Posted by scardera View Post
if i log back and lost my 248 its not gonna end well
It's unlikely, as the DB was clear before we took it down. But, if you did, PM me which character on Jedi Covenant and what you lost. I'll have it looked into and restored.
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#3 Queues on East Coast Servers

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Category: Developer Forum Posts
Last Updated: Thursday, July 13th, 2017
Published: Thursday, July 13th, 2017
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 13.07.2017 08:43PM
It looks like Jedi Covenant was not playing nicely tonight. We've taken it offline and are reviewing what was happening. The other East Coast servers queues have cleared and appear to be operating normally. We'll keep you posted. Rough week...sorry about this everyone.

---Keith
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#2 Discussion Topic: Discussion Topics!

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Category: Developer Forum Posts
Last Updated: Thursday, July 13th, 2017
Published: Thursday, July 13th, 2017
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 13.07.2017 04:36PM
Quote:
Originally Posted by DakhathKilrathi View Post
I would like for you to actually talk about the things you put up as discussion topics. The Starfighter topics were put up on a Thursday and then no one with orange text touched them after that. When you did, it was just to reassure us that you were reading, really.

Keith, you've promised to be better about communication. Does that not include the GSF community ?
Hey, in the Friction Point thread, Bret Hoffman let everyone know he was reading the posts. You are right that there hasn't been a back-and-forth discussion, but the team wanted to get everyone's feedback and formulate an action plan moving forward. Here's the message from Bret:

Quote:
Originally Posted by BretHoffman View Post
Hey there folks! My name is Bret Hoffman and I am a Senior Designer on SWTOR and one of the devs who originally worked on GSF. I wanted to thank you all for your in-depth and well thought out responses. Keep it coming! We are definitely reading and collating all the feedback in this thread as well as the other two we created.

Keep that feedback coming in, and, once again, thanks for your thoughts!

Happy hunting pilots!
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