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#4 Maintenance: May 2nd, 2017

Originally Posted by EricMusco ( Original Post ) | 02.05.2017 09:40AM
Hey folks,

We have an issue currently where players are not receiving the patch as they should. We are working to address it ASAP, but it means we will need to extend maintenance to resolve the issue. Currently we are extending maintenance by 1 hour. New targeted end time of 10AM PDT.

I will pass on updates as I have them, thank you for your patience everyone.

-eric
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#2 Maintenance: May 2nd, 2017

Originally Posted by EricMusco ( Original Post ) | 01.05.2017 11:11AM
Hey folks!

I was all ready on the notes and discovered some Iokath fixes that I was missing. I am getting everything added now and will have the notes up ASAP, but expect them later this afternoon.

Also, because of the late additions today it is likely that French and German notes won't be live until tomorrow AM. Thanks everyone. I will post in the thread when they go live!

-eric
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#6 Keith - As the new producer........

Originally Posted by KeithKanneg ( Original Post ) | 28.04.2017 09:00PM
Quote: Originally Posted by saberscreen View Post
....Just messing with you. Good luck and all the best! I really hope you can do something for us and this game, because we do love it.
Uhhh! Good thing I read your whole post and didn't reset anything!
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#2 Anyone else not recieving Companions?

Originally Posted by EricMusco ( Original Post ) | 28.04.2017 03:01PM
Hey folks,

The bug that is currently occurring is that if you completed Iokath while you had an active repeatable Chapter, you would be blocked from acquiring the Companion as intended. We have locked down exactly what is causing this issue and it will no longer be possible to occur after 5.2.1 on Tuesday. Although it is future-proofed in 5.2.1, this will not resolve those of you already in this state. We are working on a solution for a future update which will allow you to once again summon them as intended. I will pass on updates on what that fix will be and when to expect it once I know more. In the meantime, this is not an issue that CS has the ability to resolve so if you submitted a ticket, dont be alarmed if it is closed. We know who you are and will get you fixed, you wont need to submit a ticket for that.

As a side note, there are some situations where you could finish Iokath and not have Elara or Quinn which is intended:
Spoiler

Until Tuesday, ensure that you do not have any active repeatable Chapters before completing story Missions on Iokath to avoid this issue. For those of you who are already in this state and cannot summon Quinn or Elara as intended, we are still working on a fix. In the future your story and your choices are 100% not affected by this bug, it is just preventing you from summoning them at this time. Thanks everyone.

-eric
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Maintenance: May 2nd, 2017

Originally Posted by EricMusco ( Original Post ) | 28.04.2017 12:55PM
Hey everyone!

We will be taking the servers offline on Tuesday, May 2nd in order to apply Game Update 5.2.1. The website will also be unavailable during this time.

Details:
DATE: 2 May 2017
TIME: 5:00AM - 9:00AM PDT (1200 - 1600 GMT)
VERSION: 5.2.1

Patch Notes will be available on Monday, here.

Thank you for your patience as we maintain Star Wars: The Old Republic!

-eric
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#3 Gear Drops on Non-Final Bosses in Master Mode Ops Contradict Patch Notes

Originally Posted by EricMusco ( Original Post ) | 27.04.2017 09:06AM
Quote:
Originally Posted by curulz View Post
Weird how it was also moved to Bug Report forums even though they're saying it's intended
I moved it here since at the time I wasn't sure whether it was intended and incorrect in the notes, or a bug. To the bug report forum it goes to be investigated .

-eric
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#2 Gear Drops on Non-Final Bosses in Master Mode Ops Contradict Patch Notes

Originally Posted by EricMusco ( Original Post ) | 27.04.2017 07:52AM
Quote:
Originally Posted by FerkWork View Post
According to the patch notes for 5.2:
Link


Also in this thread it was stated:



However this is not the reality for non final bosses in Master Mode Ops. As stated here, elsewhere, and in personal experience that is not true. Those bosses are dropping an assembled random blue or purple assembled piece that can be for any class even if that class is not present in raid. That's not even counting the fact that 244 or 246 can't be upgraded via PvP and 244 has inferior mod and overal same as HM 242. Not to mention there are no vendors for them even if they were unassembled.

So Devs can you either clarify this or fix it. Either have them drop 246 or just make them all drop 248 in NiM preferably the latter as you you can get BiS by doing HM Ops and upgrading via PvP; also it make the system less convoluted. Please don't repeat 4.0 with another NiM loot debacle. Thanks.
After talking with the team, currently this is my error in the patch notes. It is intended that non-final bosses are dropping Prototype and Artifact gear (not unassembled, which is my error). However, given the feedback of this thread (and the one you linked) the team is looking at improving this experience in the future.

Apologies for the confusion. I will let you know of any potential changes to this in the future and I will get the patchnotes updated.

-eric
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#2 cant switch sides on iokath

Originally Posted by EricMusco ( Original Post ) | 26.04.2017 01:29PM
Hey folks!

I have some information about not only the issue, but also when we are planning to get it fixed. Let's talk about current functionality:
  • If you have an Iokath Daily or Weekly Mission in your log you will be unable to change Factions.
  • If you have completed a Daily Mission on Iokath, you will be unable to change Factions for the remainder of that day.
  • **The Bug** If you complete a Weekly Mission on Iokath, you will be unable to change Factions for the remainder of that week.

That last bullet is a bug and is not intended. We are in process of getting this issue fixed for GU 5.2.1 which is coming next Tuesday, May 2nd.

Thanks everyone.

-eric
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#5 Keith - As the new producer........

Originally Posted by KeithKanneg ( Original Post ) | 26.04.2017 12:48PM
Quote: Originally Posted by Icykill_ View Post
Please start to respond to the tough questions/problems in a multitude of other threads.. there are many of them and they are being ignored... even just a response to them to say you've seen them would help.
I've seen many of them! I realize the clock is ticking and information never comes fast enough. In the meantime, I'm ensuring the Roadmap is solid and expect it will address many questions, but not everything. Yet, hopefully, we can have additional dialog to provide clarity for areas of concern.
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