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#7 Game Update 5.4a

Originally Posted by EricMusco ( Original Post ) | 31.08.2017 11:56AM
Quote: Originally Posted by Vokon View Post
Hey Eric any news for us waiting to get our swtor fix for the day. I know you guys are working hard to fix this.
Nothing concrete yet! I know we have a few different things we are exploring. The issue is fairly complex and it seems to be affecting our BitRaider and SSN clients differently (although both have issues). This may be why some of you saw quick patches, or no patches at all. The team is still hard at work to determine what happened and how best to proceed forward.

I will pass on info as I have it, along with any kind of ETA when one becomes available. Thank you for your patience today.

-eric
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#6 Game Update 5.4a

Originally Posted by EricMusco ( Original Post ) | 31.08.2017 11:11AM
Quote: Originally Posted by Rabenschwinge View Post
Well, that doesn't sound good. Wouldn't there be a way around it? Such as, delete all executable files, download the launcher it put in its original place? That way all the data files would be left untouched, and even if one has been modified and deviates from the expected version, only that one data file would have to be replaced.
I was just giving an example of why a rollback isn't as simple as it seems. No need to get concerned about re-downloading the game or anything. Our goal is to get things up as fast as possible with minimal impact to all of you (beyond the downtime).

-eric
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#5 Game Update 5.4a

Originally Posted by EricMusco ( Original Post ) | 31.08.2017 10:47AM
Quote:
Originally Posted by DieAlteHexe View Post
So there WAS a client side patch? Well, don't know if this helps or not but many, many of us did not get it today. Despite 3 client restarts the launcher was its normal process to a login, no "initialising", none of the usual text for client patching.

FWIW, none of us saw the problems that folks are reporting.

I'm so confused.
Yeah, we are looking into similar reports on folks not getting a patch. Hoping to have more updates soon.

-eric
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#4 Game Update 5.4a

Originally Posted by EricMusco ( Original Post ) | 31.08.2017 10:40AM
Quote:
Originally Posted by Armagius View Post
Hi Eric,

I hope you are aware that you are killing European prime time due to that? In all due respect, I try to figure out the posts and the language on this forum if SWOTR were unavailable during US prime time.

May I suggest a simple rollback and get back to testing? Its a sane and customer-friendly decision. Forcing the servers to stay down without knowing whats going on leads nowhere - except to anger of your fanbase.

Sincerely,

someone
Unfortunately, a rollback is not simple. It is not out of the realm of possibility, but it would have some pretty serious impact to some players. Including the need to redownload the entire game if they patched 5.4a. That would certainly not be optimal.

We aren't taking any options off the table, but first we need to understand what the issue is and the best way to address it. Our goal is to get the game back online as soon as possible.

-eric
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#3 Game Update 5.4a

Originally Posted by EricMusco ( Original Post ) | 31.08.2017 10:21AM
Quote: Originally Posted by jagertharn View Post
Tawn Fauns for everyone right?
Real talk, when we have long downtime, we have a SWTOR national past-time here of giving away codes for things. I wouldn't dream of disappointing you in this endeavor. I wanna get a little more clarity on the situation and if it will be a while, the codes shall rain.

-eric
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#2 Game Update 5.4a

Originally Posted by EricMusco ( Original Post ) | 31.08.2017 10:04AM
Hey folks,

The team is actively investigating what happened with 5.4a, obviously the issues prevalent in the patch are not good. We are going to remain down until we can figure out the issue and address it. My early expectation is that this will not be a quick process, but I do not currently have an ETA. I will keep you apprised of updates as I get them.

-eric
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Game Update 5.4a

Originally Posted by EricMusco ( Original Post ) | 31.08.2017 09:32AM
Hey folks,

As many of you are seeing already, there are some fairly serious issues that have cropped up with GU 5.4a this morning. We are bringing the servers down to investigate what is happening and we will need to do to address it. Hold tight. Updates to follow.

-eric
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#4 Its Raining CXP, Daily

Originally Posted by KeithKanneg ( Original Post ) | 31.08.2017 07:25AM
Quote:
Originally Posted by Dak_fireraker View Post
I believe the "REAL" reason this "bug" is staying for a couple days is b/c Keith didn't want to have to take action against himself for knowingly using this CXP "exploit."
hahahaha! Thanks for that!

-Keith--
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#3 Its Raining CXP, Daily

Originally Posted by KeithKanneg ( Original Post ) | 30.08.2017 09:44PM
Quote:
Originally Posted by Xina_LA View Post
IT'S A TRAP! I did Section X and Czerka. Then I went to Fleet to buy something from the Light-side vendor. That's when I noticed my Alignment had reset. I asked in General and several people told me it's a bug for doing Section X.

OMG I was Light 5 before that.
I just did Section X on my Dark V and my Light V toons and no impact. When you submit the bug, please try to identify everything you were doing/did - like I logged out when I finished the Aurora Cannon quest, or what you did immediately after leaving Section X. Don't give the details in this thread as it'll just get lost and our QA team won't pick it up.

Thanks,

Keith---
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#2 Its Raining CXP, Daily

Originally Posted by KeithKanneg ( Original Post ) | 30.08.2017 05:13PM
Hey all,

When I found out about the substantially increased CXP in the daily areas I had to go check if it was real. So, I tested it on my main characters, and validated it across a variety of other characters, and sure enough, it was true. I even used the CXP Perk, and the CXP 100% boost, just to see how much I could get on each quest.

Then, realizing we needed to stay indoors for the weekend, I decided to see how many Command Ranks I could gain on just one toon, by doing all the Daily Areas each day, along with daily FPs, and other normal activities. I managed to gain 200 levels and to echo a lot of your comments here, it was fun to see so many others on Yavin, in Black Hole, over on Iokath and Section X. I also did Oricon and had forgotten how fun those quests were to do, too.

There's a legitimate reason to lower the CXP values as they are out of whack with the rest of the game, but there's an even more compelling reason to not lower it all the way back to 75 and to review the values across the board. I like a lot of your suggestions about rotating it, finding a good compromised amount, giving you a reason to visit these areas, and substantially reducing the time it takes to level up your alts (catch-up mechanic).

So, thanks for all the ideas. We'll decide what to do next week, but in the meantime, take advantage of this massive CXP change. I'm confident that'll help guide us in our discussions and decision about what to do next.

---Keith
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#2 Umbara Stronghold Exploit

Originally Posted by EricMusco ( Original Post ) | 30.08.2017 02:29PM
Quote: Originally Posted by Tsillah View Post
Should be fine. There is no problem inviting people to your SH, but the area he is talking about is where you buy the SH. This exploit allows people to bypass the key purchase that costs 60 tokens from the Umbara FP. That's what the exploit is about.
This is correct. To clarify for any confusion, the exploit is someone Guild Ship Summoning you into the room where you purchase the Stronghold. This room requires an "Invitation: Trader's Quarters" to access normally. Being summoned into the room currently ignores that requirement, allowing you to purchase the Stronghold without the required currency or access.

-eric
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