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Maintenance: August 7, 2018

Details
Category: Developer Forum Posts
Last Updated: Friday, August 3rd, 2018
Published: Friday, August 3rd, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 03.08.2018 12:33PM
Hey everyone!

We will be taking the servers offline on Tuesday, August 7th in order to apply Game Update 5.9.2. The website will also be unavailable during this time.

Details:
DATE: 7 August 2018
TIME: 5:00AM - 9:00AM PDT (1200 - 1600 GMT)
VERSION: 5.9.2

Patch Notes will be available on Monday, here.

Thank you for your patience as we maintain Star Wars: The Old Republic!

-eric
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#2 Server Restarts

Details
Category: Developer Forum Posts
Last Updated: Thursday, August 2nd, 2018
Published: Thursday, August 2nd, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 02.08.2018 10:39AM
Quote:
Originally Posted by Jmenks View Post
Just so you know, it isn't just log in issues.

PVP queue on Star Forge is literally broken. Fake pops and forever queues.
Correct! For generalized messaging I am just saying login issues. For clarity (to your point) this will address queue issues, loading screens for going into zones, etc. Basically it should address the random issues that popped up this morning.

Thanks!

-eric
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Server Restarts

Details
Category: Developer Forum Posts
Last Updated: Thursday, August 2nd, 2018
Published: Thursday, August 2nd, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 02.08.2018 10:31AM
Hey folks,

We are going to be restarting all servers to help address an on-going login issue. This should take one hour or less from the time of this message.

Thanks!

-eric
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Stuck on loading screen

Details
Category: Developer Forum Posts
Last Updated: Thursday, August 2nd, 2018
Published: Thursday, August 2nd, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 02.08.2018 07:45AM
Hey folks,

Just wanted to make sure you saw Keith's post in the other thread:

Quote:
Originally Posted by KeithKanneg View Post
You should be good now. Seems there was a network outage into a key EA Data Center that caused a variety of server issues. From what I can tell, there were sporadic issues for about two hours.

Sorry this caused any inconvenience, but glad everything is good again.

-Keith--
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#2 Can't login

Details
Category: Developer Forum Posts
Last Updated: Thursday, August 2nd, 2018
Published: Thursday, August 2nd, 2018
Written by KeithKanneg
Originally Posted by KeithKanneg ( Original Post ) | 02.08.2018 07:32AM
Quote:
Originally Posted by DarthThadian View Post
I was playing 1 hour ago. Then i logged off.

Now, when i launch the game, i am sstuck in the loading main screen, with the gear moving in bottom right, and i cannot get past it to get to server selection....Is there maintenance going on or what?
You should be good now. Seems there was a network outage into a key EA Data Center that caused a variety of server issues. From what I can tell, there were sporadic issues for about two hours.

Sorry this caused any inconvenience, but glad everything is good again.

-Keith--

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#2 Tank Shielding Changes Coming in 5.9.2

Details
Category: Developer Forum Posts
Last Updated: Wednesday, August 1st, 2018
Published: Wednesday, August 1st, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 01.08.2018 01:28PM
Hey folks,

Quick heads up, this change will not be happening for 5.9.2. It is still something we would like to do in a future update (likely 5.9.3) but there are some critical bugs we discovered which prevent it from being introduced in this patch.

I will pass on more info as I have it, thanks everyone.

-eric
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Rishi Arena isn't loading for me

Details
Category: Developer Forum Posts
Last Updated: Wednesday, August 1st, 2018
Published: Wednesday, August 1st, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 01.08.2018 12:38PM
The team is aware of the area loading issue right now on Darth Malgus. It is affecting a few different areas. We are going to do some back-end stuff to fix it shortly. When that happens, some players on Darth Malgus may get dropped back to character or server select. Simply log back in, and the issues should then be resolved. This will happen in the next 30 minutes or so.

We will continue to monitor! Thanks.

-eric
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#2 PTS Feedback - Additional Stronghold Functionality

Details
Category: Developer Forum Posts
Last Updated: Friday, July 27th, 2018
Published: Friday, July 27th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 27.07.2018 02:12PM
Quote: Originally Posted by Screaming_Ziva View Post
The PvP toggle doesn't seem to be working properly.

Even though it is unchecked by default, your stronghold is still set to PvP. You have to click it on and then off again for PvP to be disabled.

Also, it is not remembering your setting when you log off. Every time you log in, you have to check PvP on and then off again for your stronghold to not allow PvP.
This is an issue that will appear only on PTS for anyone who owned the Rishi Stronghold prior to today's PTS patch. This won't happen on live. You simply have to toggle it on and off a couple of times and it will function properly.

-eric
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PTS Feedback - Rishi Apartment

Details
Category: Developer Forum Posts
Last Updated: Friday, July 27th, 2018
Published: Friday, July 27th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 27.07.2018 12:26PM
Hey folks,

A new 3-bedroom apartment has been added to the Rishi Cove Stronghold. You access it by unlocking the new secret cave room, and heading up the elevator. Please use this thread to post your feedback!

-eric
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