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Stronghold Area Lag Temporary Fix

Details
Category: Developer Forum Posts
Last Updated: Friday, August 10th, 2018
Published: Friday, August 10th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 10.08.2018 06:55AM
Hey folks,

Shortly, we are going to be implementing a temporary fix for the lag issues that you have been seeing. We have discovered an issue with the "line of sight and collision on decorations" implementation which is causing it to happen. As a part of the temporary fix, those of you in your Stronghold will be dropped back to character select. This will be happening soon. If this affects you, wait a few minutes and you will be able to log back in (if that doesn't work, repeat that process).

Once you log back in you will notice that the new line of sight changes for decorations are longer active. This functionality will remain until next week when we can implement a new patch to address it.

Thanks everyone!

-eric
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Stronghold Area Fix

Details
Category: Developer Forum Posts
Last Updated: Friday, August 10th, 2018
Published: Friday, August 10th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 10.08.2018 06:55AM
Hey folks,

Shortly, we are going to be implementing a temporary fix for the lag issues that you have been seeing. We have discovered an issue with the "line of sight and collision on decorations" implementation which is causing it to happen. As a part of the temporary fix, those of you in your Stronghold will be dropped back to character select. This will be happening soon. If this affects you, wait a few minutes and you will be able to log back in (if that doesn't work, repeat that process).

Once you log back in you will notice that the new line of sight changes for decorations are longer active. This functionality will remain until next week when we can implement a new patch to address it.

Thanks everyone!

-eric
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#4 Big Delays After 5.9.2

Details
Category: Developer Forum Posts
Last Updated: Thursday, August 9th, 2018
Published: Thursday, August 9th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 09.08.2018 01:37PM
Hey folks,

The team is still digging into the issues you are seeing and they are making good progress. I should have a more concrete update tomorrow on what the issue is and timing on when we will be able to address it. Thank you all for your continued patience.

-eric
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#3 Big Delays After 5.9.2

Details
Category: Developer Forum Posts
Last Updated: Wednesday, August 8th, 2018
Published: Wednesday, August 8th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.08.2018 02:46PM
Quote:
Originally Posted by TUXs View Post
It's on SS too Eric, not just SF.
Sorry, to be clear we are looking at that server as a mechanism to isolate what the issue is. The issue is happening on all servers and we are aware of that.

-eric
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#2 Big Delays After 5.9.2

Details
Category: Developer Forum Posts
Last Updated: Wednesday, August 8th, 2018
Published: Wednesday, August 8th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.08.2018 01:37PM
Hey folks,

The team is going to be doing some back-end checks on Star Forge to help diagnose the issue. This shouldn't have any effect that you will see... but if you notice some weirdness or get dropped out of your Stronghold in the next couple of hours, that's probably us.

Thanks!

-eric
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Big Delays After 5.9.2

Details
Category: Developer Forum Posts
Last Updated: Wednesday, August 8th, 2018
Published: Wednesday, August 8th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 08.08.2018 09:20AM
Hey folks,

Thank you all for the detailed reports on what you are seeing. The team is looking into what is going on! I will pass on updates as I have them.

-eric
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#2 "Not so Speedy"

Details
Category: Developer Forum Posts
Last Updated: Tuesday, August 7th, 2018
Published: Tuesday, August 7th, 2018
Written by MattPucevich
Originally Posted by MattPucevich ( Original Post ) | 07.08.2018 04:03PM
We can confirm that you are legitimately a Horrible Person.

So... congratulations.



You monster.
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#2 Potential Server Restarts

Details
Category: Developer Forum Posts
Last Updated: Tuesday, August 7th, 2018
Published: Tuesday, August 7th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 07.08.2018 02:56PM
Alright folks,

We are going to be freezing logins in the next 5 minutes. Servers will come completely offline in 20 (from the time of this post). Maintenance in total should take less than an hour.

Thanks!

-eric
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Potential Server Restarts

Details
Category: Developer Forum Posts
Last Updated: Tuesday, August 7th, 2018
Published: Tuesday, August 7th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 07.08.2018 12:41PM
Hey folks,

Quick heads up! We are seeing issues related to the start of Season 10. Specifically that matches are not properly recording wins/losses and are not rewarding players Seasonal Tokens. In order to fix this we will need to have a quick server restart on all servers. This will take less than an hour.

I do not have timing right now but this is likely to happen in the next few hours. I will post more info as I have it.

-eric
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