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#2 Maintenance: August 21, 2018

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Category: Developer Forum Posts
Last Updated: Monday, August 20th, 2018
Published: Monday, August 20th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 20.08.2018 05:02PM
Hey folks,

Quick update. I jumped the gun a little on maintenance messaging. In talking with the team, we have 5.9.2a in a really good place and we are pretty confident it is ready to go. However, given the issues we have had over the past week or so getting it ready the team wants to take an additional day of testing to hammer on it. Assuming those tests continue to point to a solid 5.9.2a, we will have maintenance on Wednesday morning (August 22nd). I will provide updates in this thread tomorrow.

Thanks!

-eric
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Maintenance: August 21, 2018

Details
Category: Developer Forum Posts
Last Updated: Monday, August 20th, 2018
Published: Monday, August 20th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 20.08.2018 02:00PM
Hey everyone!

We will be taking the servers offline on Tuesday, August 21st in order to apply Game Update 5.9.2a.

Details:
DATE: 21 August 2018
TIME: 6:00AM - 8:00AM PDT (1300 - 1500 GMT)
VERSION: 5.9.2a

Patch Notes will be available on Tuesday, here. Here are the current notes:
  • Closed a gap which allowed players to get underneath the Overlook platform in the Rishi Stronghold.
  • The Cartel Market image for the Visas Marr armor set is no longer showing the Marka Ragnos belt.
  • Despite the best efforts of the yellow team, the Novare Coast scoreboard now properly tracks the score for both teams.
  • Wins and losses are now properly tracked after all Ranked Matches (this was fixed on August 7th).
  • Dretchers Droids in Chapter XIII: Profit and Plunder will no longer reset.
  • Corrected an issue where the Veteran Mode Gods From the Machine bosses were harder than intended.
  • Players will no longer experience intermittent slowdown while in a Stronghold. (this fix also adds collision and LoS detection back for decorations)
  • Using various quick travel abilities will no longer randomly kill players.
  • Various character unlocks have been added back into the Cartel Market and will now display their appropriate price instead of "True."

Thank you for your patience as we maintain Star Wars: The Old Republic!

-eric
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#5 Upcoming Maintenance: Week of 8/13

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Category: Developer Forum Posts
Last Updated: Thursday, August 16th, 2018
Published: Thursday, August 16th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 16.08.2018 02:18PM
Hey folks,

Some bad news to report, the maintenance will not be happening tomorrow. We thought we were very close to having patch ready to go but when we were in the final testing stage it was determined there was an issue that would cause a large number of players to be kicked to character select regularly. Obviously, that put the brakes on 5.9.2a for tomorrow.

The team has already begun working on getting this addressed and to get a new patch ready. The new estimated timing for maintenance will be Tuesday, 8/21.

Thank you again for your continued patience.

-eric
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#2 The new matchmaker

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Category: Developer Forum Posts
Last Updated: Thursday, August 16th, 2018
Published: Thursday, August 16th, 2018
Written by BretHoffman
Originally Posted by BretHoffman ( Original Post ) | 16.08.2018 07:45AM
Quote: Originally Posted by Verain View Post
This represents a pretty solid shift in the design, from each character being individual to each legacy being individual.
Hey folks! I wanted to quickly respond to this point made by Verain. I do not consider this to be a change in design philosophy. The "experience" factor of the matchmaker is not about the character. It's about the player themselves. To have any reasonable chance of gauging how experienced someone is at the game mode we need to evaluate the entirety of their play experience, at least to the best of our ability. Looking at character experience often give little to no insight into how much Starfighter the player has actually participated in.

I hope this helps to clarify this. Thanks!
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Matchmaker, matchmaker, make me a.... 12?

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Category: Developer Forum Posts
Last Updated: Wednesday, August 15th, 2018
Published: Wednesday, August 15th, 2018
Written by BretHoffman
Originally Posted by BretHoffman ( Original Post ) | 15.08.2018 09:57AM
Hey there folks!

I just wanted to pop in here really quickly to add a little clarity to this conversation. With the changes that came in 5.9.2 there were no changes made to the match size logic. Starfighter matches have always attempted to make a 12v12 match first and upon failing to do that they create 8v8 matches. The changes in frequency of 12v12 seem to be caused by the larger pool of players that have come from the cross factional queues.

We are watching the player sentiment on this. If 12v12 matches being more normal is harmful to the game mode than we will take the time to re-evaluate how matches are created.

I hope this help.
Thanks,
Bret
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The new matchmaker

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Category: Developer Forum Posts
Last Updated: Wednesday, August 15th, 2018
Published: Wednesday, August 15th, 2018
Written by BretHoffman
Originally Posted by BretHoffman ( Original Post ) | 15.08.2018 10:18AM
Hey there folks -
I would like to clear up a little confusion about the match making changes found in 5.9.2. Here is the patch note for that:

Quote:
Galactic Starfighter matchmaking has been improved to better account for player experience along with their currently selected ship loadout.
  • Prior to 5.9.2 the match maker would build a game around the player who had been in the queue the longest. It would then try to add players with a similar loadout score (Loadout score being based around the best ship in a player's loadout for that match). Players were then sorted by faction or at random for same vs same matches.
  • After 5.9.2 the match maker still attempts to build a match around the player who has been in the queue the longest. It still attempts to build matches with players with a similar score, but that score now takes into account the player's GSF experience (Based on their number of matches played across their legacy) as well as their loadout score. The match then tries to balance out the teams to be as evenly distributed as possible.

The new system does not have a metric for skill. It does take into account the amount of GSF that player has played as well as how good their loadout is. The matches also now attempt to balance the rosters whereas previously they made no attempt to do so.

We will continue to look at the health of the game and the quality of the matches as we go and make changes as needed. Please continue giving feedback!

Thanks,
Bret
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#3 Upcoming Maintenance: Week of 8/13

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Category: Developer Forum Posts
Last Updated: Tuesday, August 14th, 2018
Published: Tuesday, August 14th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 14.08.2018 03:16PM
Hey folks,

We are still tracking towards a Thursday patch. I should have confirmation one way or another tomorrow. Thanks for your patience!

Quote:
Originally Posted by TrixxieTriss View Post
Will there be an extension of the double XP/CXP after the Thursday patch or will another event be held in a few weeks to make up for the last week.
No plans to extend double XP. It is still our plan to bring it back regularly so it will be back soon (plus it still lasts for a few more days!).

Quote:
Originally Posted by jolenelinhost View Post
eric
What is the ETA on the top 96 rewards? You mentioned that they would go out sometime early this week. Can we get some news on that?
We are still wrapping up final review this week. That includes verifying any individuals who felt they were unjustly hit and additional users who were cheating in S9. Top 96 rewards will most likely happen next week. Apologies for the delay but we want to make sure we get it right!

-eric
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#2 Upcoming Maintenance: Week of 8/13

Details
Category: Developer Forum Posts
Last Updated: Monday, August 13th, 2018
Published: Monday, August 13th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 13.08.2018 03:36PM
Hey folks,

Quick update. The team is still working through the lag issues related to Stronghold decos. It is a fairly complex fix, but we believe we are getting close. Currently, it looks like we will deploy a patch on Thursday. I will try to update you tomorrow if I have more info!

Thanks everyone.

-eric
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Upcoming Maintenance: Week of 8/13

Details
Category: Developer Forum Posts
Last Updated: Friday, August 10th, 2018
Published: Friday, August 10th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 10.08.2018 12:30PM
Hey folks,

The Stronghold area resets we did this morning will hopefully mitigate some of the lag issues you have been seeing. However, we will need a patch to permanently address the issue, turn collision back on for decos, and fix a host of other issues.

The team is hard at work to get everything fixed so that we can push out a patch as soon as possible. Even with the team pounding away on it through the weekend, it is expected we won't be able to push it out until early/mid next week. I will update you as soon as I know more on maintenance timing, expect a post Monday (unless things move much faster than expected).

Here are the current patch notes for the patch (these are not final and subject to change):
  • Closed a gap which allowed players to get underneath the Overlook platform in the Rishi Stronghold.
  • The Cartel Market image for the Visas Marr armor set is no longer showing the Marka Ragnoss belt.
  • Despite the best efforts of the yellow team, the Novare Coast scoreboard now properly tracks the score for both teams.
  • Wins and losses are now properly tracked after all Ranked Matches (this was fixed on August 7th).
  • Dretchers Droids in Chapter XIII: Profit and Plunder will no longer reset.
  • Corrected an issue where the Veteran Mode Gods From the Machine bosses were harder than intended.
  • Players will no longer experience intermittent slowdown while in a Stronghold. (this fix also adds collision and LoS detection back for decorations)
  • Using various quick travel abilities will no longer randomly kill players.
  • Various character unlocks have been added back into the Cartel Market and will now display their appropriate price instead of "True."
Thanks everyone. I will pass on details as I have them.

-eric
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Character Slots are gone?

Details
Category: Developer Forum Posts
Last Updated: Friday, August 10th, 2018
Published: Friday, August 10th, 2018
Written by EricMusco
Originally Posted by EricMusco ( Original Post ) | 10.08.2018 08:00AM
Hey folks,

None of those items are actually removed (not permanently anyway). There was a nasty display bug where those items were showing their price as "true" as opposed to the actual price on the Cartel Market. Any other source you can get those perks can still be used. We are going to get that corrected and get those items back on the CM with our planned patch next week.

Sorry for any inconvenience.

-eric
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